Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful structure
Excellent room quality and upgrades
Great food and beverage options
Friendly and helpful staff
Cons:
Lack of information regarding meal times
Distance from town can be inconvenient
Issues with room bookings through third parties

Categories

Cleanliness
8.64
The hotel provides insect repellent and maintains a clean environment, but the presence of pests was noted.
Service
9.11
Staff provided excellent service, including room upgrades and attentive support.
Location
8.65
Very close to Playa Coco, but access to town requires a taxi which can be challenging in bad weather.
Room Quality
9.1
Rooms are beautifully maintained, with fantastic amenities like a hot shower and comfortable beds.
Amenities
8.93
Pool, restaurant, and common areas are all well-kept and enhance the guest experience.
Value for Money
8.59
Overall quality justifies the price, great value for the services provided.
Food and Beverage
9.14
Food at the restaurant and breakfast options received high praise from guests.
Overall Experience
9.01
Despite minor issues with communication and location, guests had an overwhelmingly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:21

Property Description

Luxurious Accommodations
Hotel Casa HX - Adults Only offers air-conditioned rooms with free WiFi and private bathrooms, some with balconies and sea views. Each room includes a desk, safety deposit box, and cozy bed linens.

Relaxation and Leisure
Enjoy the outdoor swimming pool, garden, shared lounge, and terrace during your stay. Take in the tropical surroundings and unwind in this peaceful oasis on Holbox Island.

Convenient Services
Benefit from airport transfers and bicycle rentals to explore the area effortlessly. The multilingual staff is available to assist you in planning your activities and making the most of your vacation.

Book now to experience the perfect blend of comfort and luxury at Hotel Casa HX - Adults Only.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1088 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.65
Room Quality: 9.1
Amenities: 8.93
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.01
J
Joshua_Kershaw • couple • gb
10
Great hotel
Pros:

Everything. One of the best hotels we've stayed in

2026-03-03 • via Nuitee
M
Michael J. • couple • nl
9
Een verblijf om nooit te vergeten
Pros:

Mooie goed ingerichte kamer, mooie tuin, schitterende entree, Mexicaans ontbijt en super vriendelijk en heel behulpzaam personeel

Cons:

Een beetje afgelegen van het centrum, maar wel lekker dicht bij zee (Punta Cocos)

2026-02-26 • via Nuitee
M
Mauricio • couple • cr
10
Una excelente estadía!! 😎😎
Pros:

Es espectacular, la habitación, la vista, el trato recibido… un 15 de 10, son excelentes!!!
El personal en la recepción, en el restaurante, las camareras. Todos súper atentos, súper amables!! Muchas gracias!!

2026-02-25 • via Nuitee
H
Hanneke • couple • nl
9
Super hotel!
Pros:

De luxe mooi afgewerkte kamer, rust, zwembad

Cons:

De locatie is ver weg van het centrum en lopen en fietsen in het donker is niet prettig

2026-02-22 • via Nuitee
J
Julius • couple • de
10
2026-02-22 • via Nuitee
C
Caroline • couple • ca
10
Beautiful, comfortable and great service.
Pros:

Everything! The location, quiet, secluded, near the beach. Beautiful natural inspired building. The room, comfortable and chic. The staff, so friendly and helpful. The breakfast. We loved our stay. We will be back.

2026-02-22 • via Nuitee
V
Vera • couple • it
10
Consigliato
Pros:

Struttura a due passi da punta Coco, nuovissima e curata nel dettaglio. Colazione non abbondante ma buona. Camere ampie e pulitissime. Staff presente e cordiale.

Cons:

La struttura é isolata dal resto dell’isola quindi va messo in conto il costo del taxi da e per il paese se si vuole usufruire di ristoranti e servizi (circa 8/10 euro a tratta)

2026-02-22 • via Nuitee
A
Aaron • couple • us
9
Awesome stay at a beautiful family run hotel! Love Would stay again!
Pros:

Beautiful small hotel that is close to the beach and away from the busy side of town.

Cons:

The shower wasn’t consistently hot.

2026-01-24 • via Nuitee
B
BARTOLOME • family_with_children • es
6
Pros:

No habia desayuno

Cons:

El personal

2026-01-20 • via Nuitee
M
Marie-Luise • couple • nl
8
2026-01-19 • via Nuitee
C
Clodagh • couple • ca
10
2026-01-18 • via Nuitee
C
Claudia • couple • de
10
Schöne und entspannte Tage - sehr nettes Personal
Pros:

Sehr hilfsbereite Mitarbeiter, saubere Unterkunft, die Stille.
Besonders war der nächtliche Ausflug mit Emilio zum Meer. Das war ein sehr besonderes Erlebnis. Sehr zu empfehlen! Fragt an der Rezeption danach!

2026-01-13 • via Nuitee
K
Kipi74 • couple • fi
8
Loistava, rauhallinen, hyvä henkilökunta.
Pros:

Voit vain kerran tehdä ensivaikutelman ja se oli hyvä.
Hotelli oli viihtyisä.
Rauhallinen sijainti.

Cons:

Aamupala oli kevyt, ihmiselle jolle aamupala on päivän tärkein ateria.

2026-01-10 • via Nuitee
G
Giulia • solo_traveller • it
9
Pros:

The location is awasome! Staff super gently

Cons:

Not easy to reach the place, very long distance walk from the centre. But you can always take a taxi!

2026-01-10 • via Nuitee
E
Eric Welz • couple • de
10
Pros:

Balkon, Ausblick, Hängematte, Freundlichkeit, gutes Essen, Ruhe, Luft.
Alles ganz toll. Danke

Cons:

Der Wein ist überdurchschnittlich teuer. Dafür aber lecker.

2026-01-08 • via Nuitee
W
William • couple • gb
10
Relaxing, felt right at home, amazing customer service.
Pros:

This place is a wonderful haven from the hustle and bustle of the main centre. It is around a 25 min walk but there are a few restaurants and shops closer along the way maybe a 10 min walk. We hired bikes which I 100% recommend. The beds are so comfortable and it’s a really quiet place to sleep. The staff are amazing. A very warm and friendly family. You can tell a lot of love has gone into this hotel. Also worth mentioning, the beach is about a 5 min walk and it’s absolutely stunning especially in the morning before it gets busy.
The breakfast was fresh and healthy and the rooftop was beautiful at sunset. We had such a relaxing time.

Cons:

Nothing

2026-01-08 • via Nuitee
S
Simon • couple • de
10
Alles perfekt!
Pros:

Personal war sehr freundlich und hilfsbereit und sehr sauber. Das Zimmer und die generelle Atmosphäre war super. Das Frühstück war lecker. Wir haben unseren Aufenthalt sehr genossen.

2026-01-07 • via Nuitee
M
Manon • couple • ca
9
Pros:

Super hotel, au calme très propre , pas loin de la plage. Staff super sympa. On a adoré notre séjour

Cons:

Rien! On est des marcheurs donc 30 minutes de marche pour atteindre le centre ne nous a pas posé de problèmes.

2026-01-02 • via Nuitee
F
Fradejas • couple • es
10
Pros:

Un alojamiento precioso y con personal muuuy agradable. ¡Y desayuno está genial!

Ubicado a 20-30 min andando del centro, aunque para mí no fue molestia.

2026-01-01 • via Nuitee
M
Magdalena • couple • mx
1
2025-12-29 • via Nuitee