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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Massage services
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Non-smoking throughout
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Outdoor furniture
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Coffee Shop on site
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Fire extinguishers
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Smoke alarms
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24-hour security
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Palacio de Laoag offers a luxurious stay with an outdoor swimming pool, indoor pool, garden, and terrace. Unwind and relax in style during your visit.
Dining and Entertainment
Indulge in delicious meals at the on-site restaurant and grab a drink at the bar. For entertainment, enjoy a game of billiards right at the hotel.
Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, room service, and complimentary WiFi. Your comfort and convenience are our top priorities.
Experience the epitome of relaxation and convenience at The Palacio de Laoag. Book your stay now and create unforgettable memories.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children ages 10 and older are allowed.
Children 10 years old stay for ₱ 600 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Breakfast was passable.
The room and bathroom could use a facelift.
breakfast is ordinary, cold room is ok but amenities like shampoo and toilet paper has to be asked
there is not tv channels only local which is totally unwatchable, internet r also losing signals in other part of the room, breakfast is cold to think it was not buffet but served on the spot, and we expected pool that is why we booked but under maintenance and u can hear the noise inside the room too many maintenance work outside and it's christmas
I guess the pool and spa will be fun if we have chance to use it during our stay because we explore a lot than to stay. The staffs are friendly and very flexible to our sudden change specially transportation, we like the cold ac, warm shower, and good breakfast foods ilocano food there are great.
Staff are so friendly and accommodating they go out of their way to really make our stay very pleasant and memorable.
everything. staff also
nothing
Hotel was good few continuous issues like WIFI , but overall it was a lot better than other places . The location is a little ways from the city but tricycle adopted.
Its ok. We were initially placed in a stockroom like room but the Manager and the front desk moved us to a better room. We stayed for 10 days so you can imagine what we had to endure if they kept us there
It looks old and tired
The tv in unit 106 wasn't working, but it was okay.
Great experience when we used their event area and had them catered.
Enjoyed having breakfast in the courtyard area.
This is the second time we've stayed and it was better than the last time.
Hope see the staff at the palcio de laoag again next year.
The property serve an okay food. Breakfast supposedly starts at 6am but they were never on time during our 6day stay there.The property is not maintained, has stagnant water in some planters so definitely there were a lot of mosquitoes. We stayed in a so called “deluxe “ room but you’ll find roaches crawling at night. The room is dirty and bathroom smells sewer coming from the drainage. The room doesn’t have an intercom, so of course don’t expect a hair dryer or any extra amenities. When we came we had to ask them to reclean the bathroom and asked to refill the empty bottles
of soap and shampoo. The hotel does laundry and we were told that it was 70php per kg., after they washed it, they told us it’s 100php per kg. They also don’t know how to segregate white from colored clothes, my white blouse turned light blueish color.It seems like some of the workers from the front desk don’t really know what they’re doing. The lady on day shift told us that she’ll provide as toilet paper, but never followed through. We had to go to the front desk and asked again. They don’t even know how to check whether their client had multiple reservations. They had to ask the hard copy I made, so they can make their own copy of my reservations.
Dirty, unkept and unfriendly staffs.
Staff were generally friendly and pleasant.
Breakfast options were limited. No toast which you might expect for breakfast. Portions were controlled by service staff, and not generous. The only thing that we were allowed to serve ourselves was the rice! We arrived very early in the morning and asked if we could have breakfast. We were told that there was no breakfast for us because there was not enough food. Go figure!
We specifically chose this property because it had a pool. Unfortunately,pool was a yucky green color and even after cleaning was not really appealing. Kiddie's pool remained green!
Twice we asked for the room to be cleaned but it was not done when we got back from whereever we had gone. They wanted to come after we got back and just wanted to rest.
Bathroom is tiny. If you are looking forward to a nice hot shower, you will be sorely disappointed. Water was lukewarm, bordering on cold! The entire bathroom gets wet when you use the shower. There isn't even a space to hang the toilet roll next to the toilet.
Staff are friendly
Lack of maintenance and room is not maintained. Got mosquitoes and bedsheet got stained
Location
None
We like the architectural and food.
Amazing the linens are clean and smells Good the staff are si Nice and very accommodating
They over charged us for something that was not disclosed prior to check in.
had a hard time hailing tricy around the area at night but overall amazing experience and very impressive service staff are kind and nice amenities
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