Sheraton Ontario Airport Hotel

Hotels
•
Sheraton
8.2 (232 reviews)
429 North Vineyard Avenue , Ontario , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Jacuzzi nice
comfortable bed
good customer service
good food
friendly staff
Cons:
Dirty towelette left
Poor breakfast service
Room availability issues
Noise and cleanliness concerns

Categories

Cleanliness
7.34
Housekeeping left a dirty towelette in the room and the room was not cleaned well.
Service
8.31
Staff was friendly, but there were issues with accommodating requests.
Location
9.35
Hotel was excellent and close to the Ontario Convention Center with lots of dining options nearby.
Room Quality
7.8
Some issues with noise, water pressure, and aging facilities mentioned.
Amenities
8.33
Enjoyed gym amenities and complimentary coffee and pastries.
Value for Money
8.79
Standard value for a hotel in this category, with amenities provided.
Food and Beverage
6.84
Terrible breakfast service and experience; management did not honor paid breakfast.
Overall Experience
8.81
Overall enjoyable stay, but significant issues were encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Outdoor Pool for Relaxation
Enjoy a refreshing dip in the outdoor pool at the Sheraton Ontario Airport Hotel, perfect for unwinding after a busy day of travel or work.

Delicious Dining Options
Savor traditional American cuisine at the on-site Orchid Grill Restaurant & Bar, complemented by a full bar for a relaxing dining experience throughout the day.

Convenient Amenities for a Comfortable Stay
Benefit from amenities such as a free local area transfer service to/from Ontario International Airport, a fitness room, hot tub, business center, and 24/7 front desk service, ensuring a seamless and enjoyable stay.

Book now for a delightful stay at the Sheraton Ontario Airport Hotel, where comfort and convenience meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 232 reviews
Cleanliness: 7.34
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.81
H
H.T. • couple • us
9
Had a great time there
Pros:

It was beautiful

Cons:

N/A

2026-03-24 • via Nuitee
J
Jeffery • couple • us
6
I ordered a king size bed for myself, and they gave me two beds in my room
Pros:

It was very nice and clean

Cons:

I did not get my king size bed at all. The property is very nice.

2026-01-25 • via Nuitee
B
Barbara • couple • us
8
2026-01-16 • via Nuitee
T
Terry • couple • us
10
Pros:

Everything was Excellent

Cons:

Nothing

2026-01-14 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-01-07 • via Nuitee
U
Ubaldo • couple • us
10
2025-11-16 • via Nuitee
R
Russell • couple • us
8
2025-11-14 • via Nuitee
A
Austin • couple • us
8
2025-11-13 • via Nuitee
R
Reynaldo • couple • us
8
Excellent
Pros:

Jacuzzi nice comfortable bed

Cons:

Nice looking

2025-11-13 • via Nuitee
L
Lacey • couple • us
10
2025-11-10 • via Nuitee
H
horat • family_with_children • us
8
2025-11-10 • via Nuitee
B
Baltazar • couple • us
10
2025-10-10 • via Nuitee
P
Patricia
10
Pros:

It was clean and comfortable but I had a little trouble with figuring out the shower and the air conditioning

2025-10-06 • via Nuitee
G
Gloria • family
10
Pros:

Great location, easy to access hotel.

2025-10-01 • via Nuitee
V
Victor
6
Pros:

Room not available at 2pm. Made me wait til 3pm to check in. Got the room at 3:10pm

Housekeeping left a dirty towelette in the room. I guess from the previous guests.

2025-09-28 • via Nuitee
E
Enayla • couple • us
10
Great service and very nice clean rooms comfy beds
2025-09-16 • via Nuitee
C
Carmen • couple • us
9
2025-09-14 • via Nuitee
J
Juanita
10
Pros:

We stayed at this location for the park and fly
......but enjoyed our stay so much that we booked a room for our return trip to just relax before heading home....the rooms are comfortable fitted with nice linens ....the Sheraton is quiet....its very welcoming....the staff overall is welcoming...its a stay you enjoy...

2025-09-11 • via Nuitee
G
Gregory
8
Pros:

Nope

2025-09-09 • via Nuitee
C
Cheree
10
Pros:

Very friendly staff. Good food, clean, quiet and comfortable… would definitely stay again.

2025-09-09 • via Nuitee