Hilton Minneapolis-St Paul Airport

Hotels
Hilton Hotels & Resorts
8.2 (665 reviews)
3800 American Boulevard East , Bloomington , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Close to the airport
Clean and modern facilities
Cons:
Issues with HVAC and food quality
Rude staff interactions

Categories

Cleanliness
7.41
The rooms were generally clean, although there were some comments about issues like a backed-up sink and a musty smell in the hallway.
Service
8.38
Mixed reviews, with some praise for staff helpfulness, but also mentions of rudeness, especially at check-in.
Location
8.92
Many reviews appreciated the hotel's proximity to the airport and convenience.
Room Quality
7.87
Room quality varied; some were comfortable, while others had issues like temperature control.
Amenities
8.4
Shuttle service received positive remarks, though some essential amenities like the HVAC system were critiqued.
Value for Money
8.86
Guests found it acceptable for a budget stay, acknowledging limitations yet feeling it met their basic needs.
Food and Beverage
6.91
Several comments indicated dissatisfaction with food quality and pricing, particularly breakfast.
Overall Experience
8.88
Guests expressed a generally positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:04

Property Description

Convenient Location with Complimentary Shuttle Services
Located in Bloomington, the Hilton Minneapolis-St Paul Airport offers free shuttles to key attractions, ensuring a stress-free stay. Easily reach the airport, Mall of America, and the light rail station.

Relaxing Amenities for a Comfortable Stay
Unwind in the indoor pool and hot tub, or enjoy in-room entertainment with cable TV and pay-per-view movies. Each room features coffee makers, ironing facilities, and a hairdryer for convenience.

Dining Options and Fitness Facilities
Indulge in delectable seafood and steak dishes at the on-site Blue Water Grill & Lounge, offering buffet meals throughout the day. Stay active at the modern gym or utilize the 24-hour business center. Plus, this pet-friendly hotel ensures all guests feel welcome.

Book your stay at the Hilton Minneapolis-St Paul Airport for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 665 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 6.91
Overall Experience: 8.88
G
Gary couple us
7
2026-06-27 via Nuitee
C
Christine Johanna couple ch
9
2026-06-26 via Nuitee
S
Shelle solo_traveller us
7
Pros:

Nice clean place

Cons:

Wish it has Free Breakfast cuz price is expensive for overnight. When I book it and when we arrived and lady said add charge $50 why it didn’t say when I book it?

2026-06-25 via Nuitee
D
Dean family_with_children us
5
Handy to airport, adequate for a mid-priced hotel, but not up to the Hilton image.
Pros:

Staff was terrific, friendly, helpful, considerate. Food was good.

Cons:

The hotel is showing it's age and need for spiffing up. The bathroom door had evidence of water damage, the furniture fabric had spots. The cleaning was average for a mid-range motel, with dust/dirt in corners, little cracks and broken tiles. The attachment of the toilet seat was not properly secured and there was evidence of urine collecting under the connection over an extended time.

2026-06-25 via Nuitee
P
Pennington couple us
10
2026-06-25 via Nuitee
K
Karen extended_group us
3
Nice location for overnight stay if you’re a heavy sleeper
Pros:

Location was excellent. Room was very nice and big

Cons:

AC in the room kept me up all night. Every time it turned on it made a loud clicking noise. Bathtub faucet would not fully turn off, so drip, drip, drip during our entire visit.

2026-06-24 via Nuitee
P
Peter solo_traveller us
8
2026-06-24 via Nuitee
E
Een solo_traveller us
7
Pros:

Staff was great

Cons:

No hot tub when you guys picture one with the hotel on here...also there was hair all over the shower.

2026-06-23 via Nuitee
N
Nickoi couple us
9
Overall a nice room. It was quiet. Convenient airport shuttle.
Pros:

Close to airport.

Cons:

Rooms didn’t appear to have temperature controls. There was a box fan in the closet. The chair at the table in my room looked like it was ready to go to the landfill.

2026-06-22 via Nuitee
A
Anna family_with_children us
8
Nice, typical Hilton stay - close to MSP terminal 2 rental car return
Pros:

What I expected from a traditional Hilton. Nice lobby and bar/restaurant area. Rooms were clean but older. Comfy bed surprisingly. Staff was friendly. Nice view of downtown Minneapolis from my 10th story room. Best part - SUPER EASY convenient location for MSP Humphrey terminal 2 rental car return - straight shot only about 4 minutes away.

Cons:

No outdoor seating area or patio. Strange for a hotel that host events and conference rooms.

2026-06-22 via Nuitee
A
Adrianna couple ca
10
2026-06-22 via Nuitee
L
Leo solo_traveller us
8
Pros:

Shuttle, On location restaurant.

Cons:

(1) In your restaurant I had the worst appetizer I've ever had in my life (I'm 87). The Beef roll up or whatever it was.
(2) Back lit mirrors in bathroom made it hard to see face clearly.
(3) 15 inch toilets in a 5 Star Hotel? I'm never staying in another hotel that doesn't have a 17" toilet -if I can help it.
(4) Every Hotel has a different TV Remote- I can't figure out any of them.

2026-06-21 via Nuitee
J
Jason solo_traveller us
9
Thank You, I will definitely continue to use the Hilton option when available.
Pros:

Proximity to airport and Natural Reserve site.
Spacious rooms, hallways, and lobby. Particularly liked how the plantings and indoor waterfall carry the Natural Reserve motif into the building.
Hilton is a huge international conglomeration of dozens of businesses but somehow the staff at the Minne-StPaul didn't get that memo. They still treat the customer as a human, not a cash flow to be optimized. When I told the woman at the registration desk that my coffee maker died while I was trying to heat up some oatmeal she said "Kaput!" and took a note for the housekeeping staff. So when I picked up a couple of granola bars from the pantry and tried to pay at the self-pay kiosk, she rushed over and said "No sir, since you had trouble with the coffee maker, the granola bars are on us!". (I hope this blatant disruption of a guaranteed sale doesn't get back to corporate management :O).
BTW, this pro-customer attitude seems to be systemic to the Hilton chain from my observation.

Cons:

Not much that I can think of. Coffee machine died after one cup but this could well have been user error. 8^(.

2026-06-17 via Nuitee
C
Carla solo_traveller us
10
2026-06-16 via Nuitee
T
Thomas solo_traveller us
7
It was quick stay perfect location for what we needed
Pros:

Location and clean

2026-06-14 via Nuitee
H
Hurst solo_traveller us
10
2026-06-14 via Nuitee
L
Larry extended_group us
8
Pros:

Close proximity to Ft Snelling

2026-06-12 via Nuitee
M
Margaret solo_traveller us
10
2026-06-12 via Nuitee
J
Jolae extended_group us
10
This is our go-to hotel when flying in/out from the airport. A+
Pros:

We've stayed here multiple times when we've had a flight the next day. The free shuttle starts at 4:30 in the morning and runs every half hour, and when we land they pick us back up and bring us back to the hotel. You can leave your car here for $20 a night which I think is very reasonable.

Cons:

Pool area is a little underwhelming and the water is extremely cold.

2026-06-08 via Nuitee
J
Jolae couple us
9
2026-06-08 via Nuitee