Hyatt Regency Tokyo

Hotels
•
Hyatt Regency
8.4 (2419 reviews)
Shinjuku-ku, Nishishinjuku 2-7-2 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful room quality
Convenient location
Cons:
Lack of extensive amenities
Food quality could improve

Categories

Cleanliness
8.06
Some reviews mention the cleanliness positively, but some minor issues noted.
Service
9.03
The staff received high praise for their service and attentiveness.
Location
8.57
Great location, easy access to transport, though a bit far from some attractions.
Room Quality
8.52
Rooms were described as beautiful and newly refurbished.
Amenities
8.05
Amenities are good, but could be improved; some guests desired more options.
Value for Money
8.41
Generally good value for the quality offered, though some could say it could be better.
Food and Beverage
8.06
Food quality received some critique; could offer a wider range.
Overall Experience
8.53
Overall positive experiences shared; many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Luxurious 4-Star Stay at Hyatt Regency Tokyo

Prime Location: Situated next to Shinjuku Central Park, Tokyo Hyatt Regency offers convenient access to popular attractions and transportation hubs. Directly connected to Tochomae Subway Station, exploring the city is a breeze.

Modern Comforts: Enjoy spacious rooms with stunning views of Shinjuku, equipped with free high-speed WiFi, flat-screen TV, and a work desk. Relax in the en-suite bathrooms with a luxurious bathtub and overhead shower.

Dining and Wellness: Indulge in a variety of culinary delights at the on-site restaurants or pamper yourself with a massage at Joule Spa and Wellness. Stay fit at the fitness center and take advantage of the concierge services for a seamless stay.

Experience luxury and convenience at Hyatt Regency Tokyo - book your stay now for an unforgettable experience!

Important information:

For using fitness center, not required extra charge.

Children's cot/crib is available upon request. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2419 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
B
Berns • solo_traveller • ca
10
Elegant hotel with excellent food options.
Pros:

Very well maintained; easy access to transportation and walkable to shopping.

Cons:

The property was very busy.

2026-05-09 • via Nuitee
P
Phong • solo_traveller • us
9
2026-05-08 • via Nuitee
A
Antonio • family_with_children • br
10
Excelente opção em Tokyo
Pros:

Excelente Hotel com otima localização e os funcionários muito atenciosos...

Cons:

nada

2026-05-08 • via Nuitee
S
Sonja • family_with_children • de
10
Top-Hotel in Top-Lage
Pros:

Sehr gute Lage. Außerordentlich freundliches Personal. Sehr sehr gutes Frühstücksbuffet. Hotel ist direkt an die Metro angebunden.

2026-05-07 • via Nuitee
J
JAIN • couple • au
10
Great experience
Pros:

Location

2026-05-07 • via Nuitee
J
JAIN • solo_traveller • au
10
Great experience
Pros:

Location

2026-05-07 • via Nuitee
D
Dibibar • solo_traveller • us
8
2026-05-07 • via Nuitee
T
Thanh • family_with_children • vn
8
Pros:

Nice place, big and clean room.

Cons:

Not too close to the subway station, and since the area is near the Goverment building, there also aren’t many shops or restaurants around.

2026-05-07 • via Nuitee
A
Andrey • family_with_children • ru
10
Отель с удобным расположением и просторными комнатами.
Pros:

Очень красивые номера. Угловой но ер потрясающий. С видом на гору Фудзи.

2026-05-06 • via Nuitee
R
Rafael Koren • solo_traveller • il
10
Pros:

מיקום, גודל ונוחות החדר, ארוחת בוקר מעולה

2026-05-06 • via Nuitee
K
Krystal • family_with_children • au
10
Just amazing in every way!
Pros:

The staff and facility were anxious g! Breakfast was the best we have ever had

Cons:

Nothing!

2026-05-06 • via Nuitee
K
Krystal • couple • au
10
Amazing in every way
Pros:

The staff and facility were amazing. The breakfast was the best we ever had !

Cons:

Nothing !

2026-05-06 • via Nuitee
E
eynav • solo_traveller • il
8
לא מספיק טוב התמורה למחיר
Pros:

חדר גדול

Cons:

המיקום ממש מבודד אין מסעדות בסביבה
הצוות מתאמץ מדי, ברמה של חווית צ׳ק אין ארוכהההה וכל יום דפקו ושאלו מתי אפשר לנקות

2026-05-06 • via Nuitee
B
Belinda • family_with_children • au
10
Clean, luxury, comfortable, fancy!
Pros:

Wow! It was very fancy! Beautiful amenities, great breakfast buffet, immaculately clean rooms and such helpful staff.

Cons:

It’s in a very quiet part of town so you really needed to “travel” to get anywhere. There were a few places nearby to eat, but it was very much a business district vibe. They had a regular free shuttle bus to Shinjuku Station and we realised on one of our last days that there was another train station right underneath the hotel.

2026-05-06 • via Nuitee
Q
QUANG • family_with_children • vn
7
2026-05-05 • via Nuitee
M
Margarete Terumi • extended_group • br
10
Excelente
Pros:

O staff / funcionários do hotel foram super atenciosos eficientes e educados

2026-05-05 • via Nuitee
B
badr • solo_traveller • ae
10
2026-05-05 • via Nuitee
L
Lai Yung • couple • hk
8
Excellent
Pros:

Provided shuttle bus services to Shinjuku Station. Quiet environment with garden view. Delicious breakfast.

Cons:

None

2026-05-04 • via Nuitee
F
Francesco • extended_group • ch
6
2026-05-03 • via Nuitee
K
Kalaya • family_with_children • th
8
Good hotel with spacious room , good location and facilities.
Pros:

Renovated room

Cons:

Anyone can access the floor without elevator key card required, so it might not be safe for guests staying.

2026-05-03 • via Nuitee