Hyatt Regency Tokyo

Hotels
Hyatt Regency
8.4 (2167 reviews)
Shinjuku-ku, Nishishinjuku 2-7-2 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful room quality
Convenient location
Cons:
Lack of extensive amenities
Food quality could improve

Categories

Cleanliness
8.06
Some reviews mention the cleanliness positively, but some minor issues noted.
Service
9.03
The staff received high praise for their service and attentiveness.
Location
8.57
Great location, easy access to transport, though a bit far from some attractions.
Room Quality
8.52
Rooms were described as beautiful and newly refurbished.
Amenities
8.05
Amenities are good, but could be improved; some guests desired more options.
Value for Money
8.41
Generally good value for the quality offered, though some could say it could be better.
Food and Beverage
8.06
Food quality received some critique; could offer a wider range.
Overall Experience
8.53
Overall positive experiences shared; many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Luxurious 4-Star Stay at Hyatt Regency Tokyo

Prime Location: Situated next to Shinjuku Central Park, Tokyo Hyatt Regency offers convenient access to popular attractions and transportation hubs. Directly connected to Tochomae Subway Station, exploring the city is a breeze.

Modern Comforts: Enjoy spacious rooms with stunning views of Shinjuku, equipped with free high-speed WiFi, flat-screen TV, and a work desk. Relax in the en-suite bathrooms with a luxurious bathtub and overhead shower.

Dining and Wellness: Indulge in a variety of culinary delights at the on-site restaurants or pamper yourself with a massage at Joule Spa and Wellness. Stay fit at the fitness center and take advantage of the concierge services for a seamless stay.

Experience luxury and convenience at Hyatt Regency Tokyo - book your stay now for an unforgettable experience!

Important information:

For using fitness center, not required extra charge.

Children's cot/crib is available upon request. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2167 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
M
Marcel couple jp
10
Overall, it was a modern and luxurious stay with an excellent breakfast.
Pros:

It looked very modernized and luxurious. The breakfast and room service were excellent!

Cons:

Experience with the staff was mixed and the distance from the breakfast buffet to the table could be shorter.

2026-03-14 via Nuitee
A
Arailym family_with_children us
10
2026-03-14 via Nuitee
P
patricia travels couple fr
9
2026-03-14 via Nuitee
J
Jaqueline family_with_children br
10
Foi surpreendente. Adoramos nossa estadia em família com crianças .
Pros:

Qualidade das camas, limpeza, espaço, toalhas e roupões.

2026-03-14 via Nuitee
L
Luciana couple br
10
Ótimo hotel com pegada business
Pros:

Localização na área governamental de Shinjuku, com pouca vida noturna ao redor. Hotel dispõe de shuttle para a estação de metrô. Acomodações boas, prédio muito bonito e staff eficiente. O fato de ser uma cadeia americana ajuda na comunicação em inglês com os funcionários. Bela vista dos andares mais altos do hotel.

Cons:

A relação custo benefício poderia ser melhor.

2026-03-13 via Nuitee
M
Mary couple us
10
Pros:

Staff was extremely helpful and kind

2026-03-13 via Nuitee
G
Glenn family_with_children us
10
The Hyatt Regency Tokyo exceeded my expectations and I'll come back again on my next trip to Tokyo.
Pros:

The Hyatt was excellent in all areas, room, bfst buffet, concierge, location, friendly service.

2026-03-13 via Nuitee
M
Mary couple us
10
2026-03-13 via Nuitee
W
WEN-PING solo_traveller th
8
2026-03-13 via Nuitee
T
Totoro couple au
10
2026-03-13 via Nuitee
W
Werner family_with_children de
10
2026-03-12 via Nuitee
C
Claire couple gb
5
Cons:

No early check in even though emailed ahead

2026-03-12 via Nuitee
T
Teresa family_with_children tw
10
2026-03-12 via Nuitee
M
Michal couple il
9
2026-03-12 via Nuitee
J
Josiane couple br
8
Pros:

Do café da manhã

Cons:

Os quartos são muito pequenos

2026-03-11 via Nuitee
A
Ali couple au
8
2026-03-11 via Nuitee
F
Franca solo_traveller ca
9
Excellent
Pros:

The hotel is perfectly located above a subway station and is convenient to get around. The concierge was extremely helpful in helping navigate the city. The breakfast is excellent with lots of variety. The staff, especially Fabio, the breakfast manager was warm and welcoming and worked incredibly hard making everything run smoothly for the staff and guests. He made our mornings. Would highly recommend this hotel.

2026-03-10 via Nuitee
S
Suh family_with_children ar
10
2026-03-09 via Nuitee
Y
Ya Lien family_with_children tw
9
2026-03-09 via Nuitee
R
Robert family_with_children au
9
Pros:

Nice and luxurious with good amenities

Cons:

Pillows were uncomfortable for me

2026-03-08 via Nuitee