Hyatt Regency Tokyo

Hotels
•
Hyatt Regency
8.4 (2816 reviews)
Shinjuku-ku, Nishishinjuku 2-7-2 , Tokyo , JP
+81 3-3348-1234

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful room quality
Convenient location
Cons:
Lack of extensive amenities
Food quality could improve

Categories

Cleanliness
8.06
Some reviews mention the cleanliness positively, but some minor issues noted.
Service
9.03
The staff received high praise for their service and attentiveness.
Location
8.57
Great location, easy access to transport, though a bit far from some attractions.
Room Quality
8.52
Rooms were described as beautiful and newly refurbished.
Amenities
8.05
Amenities are good, but could be improved; some guests desired more options.
Value for Money
8.41
Generally good value for the quality offered, though some could say it could be better.
Food and Beverage
8.06
Food quality received some critique; could offer a wider range.
Overall Experience
8.53
Overall positive experiences shared; many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Luxurious 4-Star Stay at Hyatt Regency Tokyo

Prime Location: Situated next to Shinjuku Central Park, Tokyo Hyatt Regency offers convenient access to popular attractions and transportation hubs. Directly connected to Tochomae Subway Station, exploring the city is a breeze.

Modern Comforts: Enjoy spacious rooms with stunning views of Shinjuku, equipped with free high-speed WiFi, flat-screen TV, and a work desk. Relax in the en-suite bathrooms with a luxurious bathtub and overhead shower.

Dining and Wellness: Indulge in a variety of culinary delights at the on-site restaurants or pamper yourself with a massage at Joule Spa and Wellness. Stay fit at the fitness center and take advantage of the concierge services for a seamless stay.

Experience luxury and convenience at Hyatt Regency Tokyo - book your stay now for an unforgettable experience!

Important information:

For using fitness center, not required extra charge.

Children's cot/crib is available upon request. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.4
Based on 2816 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
S
Shira Talmor • couple • il
5
Not worth the price.
Pros:

Good location, the service saw amazing

Cons:

The room’s smell saw bad! I couldn't fall asleep because of the smell of cigarettes. Not recommended for those sensitive to smells.

2026-10-24 • via Nuitee
M
Margaret • solo_traveller • au
10
Great hotel in Shinjuku, highly recommend
Pros:

Very comfortable hotel and well located. Hotel provides a shuttle service to train station. There is an excellent breakfast buffet and the manager at Crossroads Kitchen, Fabio Auteri, was very helpful and welcoming.

Cons:

Liked everything

2026-10-24 • via Nuitee
J
Julia • family_with_children • sg
10
Great Hotel
Pros:

Everything was amazing - staff, room, breakfast

Cons:

can't complain about anything

2026-10-23 • via Nuitee
S
Shabnem • family_with_children • za
8
Great
Pros:

Nice spacious room, great service. Good Location convenient access to Airport Shuttle, train station, 711

2026-10-23 • via Nuitee
C
Christopher • couple • gb
8
2026-10-22 • via Nuitee
W
WAN CHI • couple • tw
8
2026-10-21 • via Nuitee
N
Nora • couple • hu
10
2026-10-20 • via Nuitee
K
Khaled • couple • kw
10
2026-10-20 • via Nuitee
I
inessa • couple • ru
10
2026-10-20 • via Nuitee
P
Pei Yee • extended_group • au
10
Excellent stay, looking forward to returning
Pros:

Newly renovated, breakfast was a delight with wide variety and good quality. Rooms were spacious for Tokyo standards, sofa bed perfect for our 9 year old. Park view was amazing with view of Mount Fuji on a clear day. Access to metro and convenience store. Airport Limo bus stop made it even better.

Cons:

Nothing

2026-10-18 • via Nuitee
M
milton • extended_group • br
10
2026-10-18 • via Nuitee
T
Tania • extended_group • th
9
Liked it but wouldn’t stay there again.
Pros:

The view is spectacular.

Cons:

A tad remote. No easy access convenience stores or other shopping.

2026-10-18 • via Nuitee
T
Trudy • couple • nz
10
2026-10-18 • via Nuitee
J
James • family_with_children • ie
8
2026-10-17 • via Nuitee
G
Giseli Amanda • couple • au
5
Pros:

The lobby is beautiful.

Cons:

The mattress and pillows are uncomfortable.

2026-10-17 • via Nuitee
Q
Quinten • couple • nl
10
2026-10-17 • via Nuitee
Q
Quinten • couple • nl
10
2026-10-17 • via Nuitee
C
Cédric • couple • ch
1
Pros:

Le bar, les restaurants

Cons:

La réception Nullisime

2026-10-16 • via Nuitee
F
Fady • family_with_children • nl
9
Perfect voor Tokio!
Pros:

Heerlijk verblijf met ons gezin — een dikke 9!

Tijdens onze reis door Japan verbleven we met onze twee kinderen in Hyatt Regency Tokyo. We hebben het hier ontzettend naar ons zin gehad. Voor ons verdiende dit hotel in alles een dikke 9.

Als we een luxe hotel boeken, verwachten we ook dat het verblijf die verwachting waarmaakt. Hier klopte dat gevoel. Het was een heerlijke plek om na een dag Tokio terug te komen en bij te komen met het gezin.

Hyatt Regency Tokyo heeft voor ons de lat voor de rest van de reis hoog gelegd. We kijken met veel plezier terug op ons verblijf en zouden hier graag terugkomen!

Cons:

Een klein verbeterpunt: de ontvangst was persoonlijker dan het vertrek. Bij aankomst voelden we ons echt welkom; bij het afscheid misten we diezelfde persoonlijke aandacht. Juist omdat het verblijf verder zo goed beviel, was een warmer afscheid een mooie afsluiting geweest.

2026-10-16 • via Nuitee
E
Elaine • extended_group • gb
10
Very comfortable and understated. Perfect!
Pros:

Beautifully appointed

Cons:

Nothing

2026-10-15 • via Nuitee