Hyatt Regency Tokyo

Hotels
Hyatt Regency
8.4 (2816 reviews)
Shinjuku-ku, Nishishinjuku 2-7-2 , Tokyo , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful room quality
Convenient location
Cons:
Lack of extensive amenities
Food quality could improve

Categories

Cleanliness
8.06
Some reviews mention the cleanliness positively, but some minor issues noted.
Service
9.03
The staff received high praise for their service and attentiveness.
Location
8.57
Great location, easy access to transport, though a bit far from some attractions.
Room Quality
8.52
Rooms were described as beautiful and newly refurbished.
Amenities
8.05
Amenities are good, but could be improved; some guests desired more options.
Value for Money
8.41
Generally good value for the quality offered, though some could say it could be better.
Food and Beverage
8.06
Food quality received some critique; could offer a wider range.
Overall Experience
8.53
Overall positive experiences shared; many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Luxurious 4-Star Stay at Hyatt Regency Tokyo

Prime Location: Situated next to Shinjuku Central Park, Tokyo Hyatt Regency offers convenient access to popular attractions and transportation hubs. Directly connected to Tochomae Subway Station, exploring the city is a breeze.

Modern Comforts: Enjoy spacious rooms with stunning views of Shinjuku, equipped with free high-speed WiFi, flat-screen TV, and a work desk. Relax in the en-suite bathrooms with a luxurious bathtub and overhead shower.

Dining and Wellness: Indulge in a variety of culinary delights at the on-site restaurants or pamper yourself with a massage at Joule Spa and Wellness. Stay fit at the fitness center and take advantage of the concierge services for a seamless stay.

Experience luxury and convenience at Hyatt Regency Tokyo - book your stay now for an unforgettable experience!

Important information:

For using fitness center, not required extra charge.

Children's cot/crib is available upon request. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.4
Based on 2816 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.53
M
Michael couple za
9
Great stay! Will recommend it
Pros:

The rooms were great and the breakfasts were spectacular. Fabio really goes out of his way to make you feel welcome

Cons:

The only issue is that they take time to respond to messages sent via booking.com. I asked the hotel to make something special for my sisters birthday and I have yet to get a response

2026-08-29 via Nuitee
S
Shenique solo_traveller gb
10
2026-08-29 via Nuitee
A
Ali couple au
10
2026-08-29 via Nuitee
G
Gareth solo_traveller gb
10
Pros:

Everything. Room, staff everything was amazing

2026-08-28 via Nuitee
K
KUMAR extended_group pk
9
A comfortable and pleasant stay with excellent service, and I would definitely stay here again.
Pros:

The room was spacious and comfortable, with all the necessary facilities. The breakfast was very good, and the staff were helpful and provided excellent service. Overall, I had a very pleasant stay and would definitely prefer to stay at Hyatt Regency Tokyo again on my next visit.

Cons:

Unfortunately, the breakfast area was sometimes very crowded, and the waiting time could be around 10–15 minutes or more. For business travelers like me who have morning meetings, this can be inconvenient and may even result in having to skip breakfast. I would suggest that the hotel management arrange sufficient breakfast capacity according to the hotel’s occupancy, especially during peak hours.

2026-08-27 via Nuitee
M
Mustafa family_with_children tr
10
2026-08-26 via Nuitee
C
Chasper family_with_children it
9
Pros:

Camere e colazione

2026-08-26 via Nuitee
D
Delphine family_with_children fr
9
2026-08-26 via Nuitee
S
Sahib solo_traveller pk
10
2026-08-26 via Nuitee
M
Mitchell couple us
10
Excellent stay. Looking to book with you again when we return in February.
Pros:

Everything was luxurious. From the moment we checked in it was great. Our room had a great view of the city, the location in Tokyo is perfect for seeing the whole city. Being so close to Shinjuku station made getting around so easy. And a special shout out to the breakfast manager, Fabio. He was so kind to us every morning, he brought us pastries and we chatted about our time living in Italy. He made the mornings special.

Cons:

Nothing was bad. We didnt know the hotel connected right to a subway station. Tell people that at checkin.

2026-08-25 via Nuitee
M
MURAT couple tr
5
2026-08-25 via Nuitee
H
HIROSHI couple jp
10
2026-08-24 via Nuitee
N
NAOMI solo_traveller jp
8
2026-08-24 via Nuitee
H
HIROSHI couple jp
10
2026-08-24 via Nuitee
N
Nazli family_with_children tr
10
2026-08-23 via Nuitee
K
Kai extended_group de
9
Pros:

Tolles Frühstücksbuffet und die Lage waren sensationell. Sehr freundliches Personal.

2026-08-23 via Nuitee
G
giuseppe family_with_children it
8
Pros:

Ottima la posizione il confort della stanza e una colazione bene curata con pietanze internazionali , una menzione speciale per Fabio il maitre per la professionalità e cortesia .

2026-08-22 via Nuitee
M
Michael couple za
10
Exceptional!
Pros:

Rooms are great. Well located. Staff were absolutely great and facilities and rooms were great!

Breakfast service was absolutely the highlight of the stay. Fabio Auteri and his staff were exceptionally attentive and the service and food were absolutely amazing. Brilliant, brilliant!

2026-08-22 via Nuitee
N
Nazli family_with_children tr
10
2026-08-22 via Nuitee
M
Maria family_with_children de
9
Alles prima
Pros:

Zimmer schön eingerichtet. Schönes Bad.

Cons:

Leider gab es keine Amenities im Bad, wie wir es in vielen anderen Hotels in Japan erlebt haben, z.B. Gesichtsreinigung, Zahnpasta etc. Aber das ist Jammern auf hohem Niveau.

2026-08-21 via Nuitee