Presidente InterContinental Guadalajara by IHG

Hotels
•
IHG
8.8 (166 reviews)
Avenida Moctezuma 3515, Cd. del Sol, Guadalajara, Zapopan, JAL, 45050 , Zapopan , MX
52-33-36781234

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Comfortable beds
Great service
Excellent location
Good food
Cons:
Old rooms
Cleanliness issues
Inconsistent water pressure

Categories

Cleanliness
7.94
Multiple mentions of cleanliness with some complaints about mold and water issues, indicating inconsistency.
Service
9.41
Overall positive sentiments regarding staff attentiveness and service quality.
Location
9.45
Repeated praise for the hotel's convenient location near attractions and safety.
Room Quality
7.9
Comments about old, uncomfortable beds with significant issues noted.
Amenities
8.93
Good amenities mentioned, though some areas require improvement.
Value for Money
8.39
Generally viewed as reasonable pricing for services, with some complaints regarding specific issues.
Food and Beverage
9.44
Positive mentions of food quality and breakfast service.
Overall Experience
8.91
Overall good experience highlighted, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:38

Property Description

Luxurious Amenities
Indulge in the outdoor pool and fitness center. Enjoy complimentary Wi-Fi, concierge services, and 24-hour room service.

Culinary Delights
Savor meals at 2 restaurants or opt for a cozy evening with 24-hour room service and a drink at the bar/lounge. Don't miss the daily buffet breakfasts.

Convenience and Comfort
423 modern guestrooms with LCD TVs, free Wi-Fi, and private bathrooms. Business center, express check-out, and parking available. Experience luxury at Presidente InterContinental Guadalajara, an IHG Hotel.
For a central location in Zapopan, minutes away from attractions and the airport, book your stay now!

Important information:

  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

8.8
Based on 166 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
E
Elvira
10
Premium Stay
Pros:

Upon arrival they great you with friendly smile, front desk personnel very helpful making sure everything goes smoothly.
Have stayed several times and never a disappointment, rooms very clean staff excellent. This is the place to stay for premium quality without paying to much.

2025-10-04 • via Nuitee
R
Rigoberto
2
Pros:

Very old building, smells bad

2025-10-02 • via Nuitee
P
Patrick • family
10
Pros:

convenient area for shopping and dining, walkable.

2025-10-02 • via Nuitee
R
Rosalva • family
10
Pros:

Great property. Secure, nicely kept

2025-09-25 • via Nuitee
A
Amy
10
Pros:

Great property bed is the most comfortable bed I have slept in.

2025-09-25 • via Nuitee
J
Jose
10
Pros:

It was a great place to stay in general.

2025-09-16 • via Nuitee
R
Renan
4
Pros:

I did not like the Hotel is very old and the bed was very uncomfortable

2025-09-12 • via Nuitee
M
Manuel
10
Pros:

Clean room

2025-09-08 • via Nuitee
I
Ian
2
Pros:

The ceiling of my room was dripping with water. They wont even fix the issue after I reported. Also the room smells moldy

2025-09-07 • via Nuitee
R
Rafael Alamillo
10
Pros:

Business friendly, good location.

2025-09-05 • via Nuitee
I
Isa katerine
10
Pros:

Very good

2025-09-02 • via Nuitee
J
Jorge • family_with_children
6
Pros:

Hotel is dated and need some renovations.

2025-08-31 • via Nuitee
T
Tomas • partner
10
Pros:

Me encantó me sentí muy bien.

2025-08-25 • via Nuitee
C
C W
10
Still my go-to when in GDL
Pros:

This is a nice property but could be due for some renovation soon. But the strong points carry the day… location and amenities. Safe and walkable to many restaurants and local attractions. The hotel gym and pool are both very good. Upgrading the room gets you lounge access for a very good breakfast as well as happy hour snacks and drinks. Price is very reasonable for what you get. This is and has been my go-to when in Guadalajara.

2025-08-23 • via Nuitee
M
Mayra
10
Perfecto
Pros:

Super bien todo como siempre

2025-08-19 • via Nuitee
J
JOSE • family
10
Pros:

Excelente servicio del personal, los cuartos limpios y cómodos y el desayuno muy completo

2025-08-18 • via Nuitee
B
brianna • partner
10
Pros:

The pictures online dont it justice. Very beautiful place! i have 0 complaints

2025-08-17 • via Nuitee
J
JORGE • friends
10
Pros:

Good

2025-08-17 • via Nuitee
F
Flor
10
Pros:

La ubicación bien, el personal super atentos, la comida deliciosa! Me falto tiempo para conocer la ciudad pero el Hotel 10/10

2025-08-17 • via Nuitee
O
Olando
10
Pros:

It’s was a great stay!

2025-08-14 • via Nuitee