Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Free airport shuttle / excellent airport location
Friendly, helpful and accommodating staff
Spacious rooms and comfortable beds
Good breakfast and restaurant
Pool and gym facilities
Cleanliness frequently praised
Cons:
Some rooms dated or small
Occasional bad smell reported
Thin walls / noise between rooms
No bidet in some rooms
Issues with invoice/front desk responsiveness (isolated but serious)
Extra charges perceived as expensive

Categories

Cleanliness
8.4
Majority of guests reported clean, spacious rooms and positive housekeeping; a small number reported dated rooms or occasional odors.
Service
9.2
Service is frequently praised as friendly, helpful and accommodating across many reviews; isolated but serious complaint about invoice handling and untrained staff in one stay.
Location
9.2
Excellent for airport access (free shuttle, walking distance for some); less convenient if traveling to the city centre, as noted by some guests.
Room Quality
8.3
Many rooms described as large with comfortable beds and nice bathrooms; some reports of dated fittings, small rooms in one case, thin walls and layout quirks (e.g., switch placement).
Amenities
9
Breakfast, restaurant, pool and gym receive strong positive mentions; minor negatives include lack of in-room entertainment/TV connectivity for some guests.
Value for Money
7.6
Perceived as good overall by many, but several guests noted extra costs (e.g., pricey room service coffee) and explicit comments about costliness.
Food and Beverage
9.1
Restaurant and breakfast are repeatedly praised as very good; overall F&B sentiment is strongly positive with few complaints.
Overall Experience
8.8
Most guests describe an excellent, convenient airport hotel experience with standout staff and facilities; occasional negative experiences (customer service/invoice, dated rooms) lower some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Grand Hyatt Incheon with spacious rooms adorned in contemporary décor, goose down duvets, and elegant granite bathtubs for a touch of luxury.

Recreational Facilities
Unwind and rejuvenate at our cutting-edge fitness center, sauna, and indoor swimming pool connected to a beautiful wildflower garden, offering the perfect retreat after a long day of travel or work.

Culinary Delights
Indulge your taste buds at Restaurant 8, where international cuisine is served in a unique setting, or head to VY Bar & Karaoke for refreshing cocktails and a fun karaoke experience.

Book now to elevate your stay at Grand Hyatt Incheon and create unforgettable memories.

Important information:

-Additional fees apply to children 6 ~ 11 for access to Executive Lounge (Grand Club Lounge)

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

8.7
Based on 4716 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.3
Amenities: 9
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.8
K
KENSUKE • couple • jp
7
たのしかった
Pros:

朝食が良かった

Cons:

ウォシュレットがついていない。

2026-11-07 • via Nuitee
Y
Yanis • couple • fr
10
Great experience and super convenient to go to the airport 🛫
2026-11-07 • via Nuitee
J
Juan Octavio • couple • us
10
Todo bien
Pros:

Ubicación

Cons:

No funcionaba el AC

2026-11-06 • via Nuitee
D
Deborah • couple • ca
9
2026-11-05 • via Nuitee
M
Milton • couple • au
10
Pros:

Bread and pastries at breakfast were as good as in France. Freshly baked superb.

2026-11-04 • via Nuitee
T
Tamara • family_with_children • at
9
2026-11-04 • via Nuitee
M
miyuki • couple • jp
7
早朝便に便利
Pros:

仁川空港から近くて、早朝便に便利

Cons:

無料の空港行きのバスはありがたいが、始発がもう少し早い時間だと助かります

2026-11-03 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-11-03 • via Nuitee
S
Susan • couple • gb
9
Impressive hotel with good facilities and free shuttle service
Pros:

Close to the airport so handy for a stopover and free shuttle bus. Lovely pool and steam rooms plus hot and cold baths. Lots of eating options

Cons:

No. Just be aware to use the pool you must wear a cap of some sort but they have swimming caps to buy if needed

2026-11-03 • via Nuitee
G
Gregory • couple • us
8
Overall, stay was good. Staff and customer service was excellent and helpful.
Pros:

Location and proximity to the airport.

Cons:

Buffet is pricey, but did have a great variety of food options.Also, preferred a shower rather than a bathtub. Rooms were a little simple and outdated compared to other Grand Hyatts I have stayed in.

2026-11-02 • via Nuitee
H
Hugo • couple • us
10
2026-11-02 • via Nuitee
P
Patricia • couple • gb
9
Good location for an early flight
Pros:

It was convenient for airport

Cons:

A little expensive

2026-11-01 • via Nuitee
F
Franzi • family_with_children • de
9
2026-11-01 • via Nuitee
D
Danielle • family_with_children • nz
10
Restful first night
Pros:

This was so nice for a late night arrival into the country, bus from airport. Lovely room and lovely view to wake up to. Staff super helpful and friendly - breakfast was also great!

2026-11-01 • via Nuitee
R
Rebekah Jen • solo_traveller • us
7
2026-11-01 • via Nuitee
I
Igor • family_with_children • il
10
2026-10-31 • via Nuitee
K
Kiley • solo_traveller • us
9
Perfect airport hotel for Incheon
Pros:

Extremely nice hotel that is a 5 minute (free!) shuttle ride to the airport. Room was very spacious and clean, bed was extremely comfortable, bathroom was lovely.

2026-10-31 • via Nuitee
みつこ • solo_traveller • jp
10
2026-10-31 • via Nuitee
R
Robert • family_with_children • us
10
All round excellenceo
Pros:

Excellent experience for both stays. Staff was wonderful and hotel exceptional

Cons:

It was all great

2026-10-30 • via Nuitee
R
Ruo Hong • couple • ca
6
It was fair overall
Pros:

I like the free airport shuttle service, it is quite convenient. The room is clean.

Cons:

It is a bit far from the city center and the room is dated.

2026-10-30 • via Nuitee