Heeton Concept Hotel - Kensington London

Hotels
7.6 (5063 reviews)
15-25 Hogarth Road, Earls Court, Kensington, Kensington & Chelsea , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.86
Overall cleanliness was acceptable but noted small issues such as odor and limited towels.
Service
8.33
Staff were described as friendly and accommodating, although there were specific issues related to check-in.
Location
9.37
Hotel location is highly praised, situated close to public transport and amenities.
Room Quality
6.82
Rooms were often noted as small and lacking some comfort elements, such as adequate space and ventilation.
Amenities
7.35
Basic amenities were available, but no significant additional features provided.
Value for Money
7.81
Value perception varied; some found it high given the conditions, while others accepted it for London standards.
Food and Beverage
6.36
Limited options and small seating area for breakfast were major drawbacks.
Overall Experience
7.93
While the experience had disappointments, the positive aspects of location and service helped maintain a fair rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs and plush bedding, ensuring a relaxing stay in the heart of London.

Convenient Location
Located just a stone's throw away from iconic landmarks like Royal Albert Hall and Harrods, our hotel is the perfect choice for travelers interested in exploring the best of what London has to offer.

Multilingual Support and 24-Hour Service
Feel at ease with our multilingual staff at the 24-hour front desk, ready to assist you in English, Spanish, Italian, and Romanian, making your stay seamless and stress-free.

Book your stay at Heeton Concept Hotel - Kensington London now for an unforgettable experience in the vibrant city of London.

Important information:

Minor under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization.

Please note that the credit card used to book must be present on arrival.

Please note, the guests that wish to pay for their reservation in cash will have GBP 50 pre-authorized on the card used to make the reservation.

Please note that the different conditions may apply to bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5063 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
L
Leslie • solo_traveller • nl
9
Pros:

Location is quiet and nice. A lot of restaurants around and underground is really close.

2026-02-14 • via Nuitee
K
Krzysztof • family_with_children • pl
9
2026-02-14 • via Nuitee
L
Lara • family_with_children • mt
7
Pros:

Location is superb, close to centre.

Cons:

Breakfast is a bit poor but didn't expect better given the location and the price. Room is very small, so 4 adults won't be comfortable. No storage at all.

2026-02-14 • via Nuitee
M
Mirko • solo_traveller • it
8
2026-02-14 • via Nuitee
W
Wayel • couple • gb
10
2026-02-12 • via Nuitee
P
Pietro • couple • it
7
Buon soggiorno, ma cose da migliorare
Pros:

Struttura moderna, posizione ottima.

Cons:

Colazione veramente misera, il peggior punto devo dirlo.
Stanza pulita ma abbiamo trovato un cuscino sporco e un asciugamano sporca appena arrivati.
Qualche rumorino qua e là di notte ma niente di eccessivo

Staff disponibile

2026-02-11 • via Nuitee
D
DAVID • family_with_children • fr
8
En place, impeccable, literie très confortable
Pros:

L'emplacement de l'hôtel proche du métro environ 200 m. Le petit déjeuner relativement copieux est suffisant.

Cons:

La réception de l'hôtel qui fait office de salle de petit déjeuner est trop petite, mais au final suffisant car il y a un turnover assez régulier/manque insonorisation dans les chambres

2026-02-11 • via Nuitee
O
Olívia • solo_traveller • hu
4
Pros:

Kozel volt a metro allomas, jo kornyeken van a szallas.

Cons:

Reggelinek nem igazan mondhato, amitkaptunk. Igazabol egy peksuti meg egy kave es ennyi.
Borzaszto hangos volt a huto-futo klima, ezt jeleztuk de nem tudtak vele mit kezdeni. Brutal kemeny es keskeny agyak voltak.:(

2026-02-11 • via Nuitee
D
Daniela • couple • de
7
Pros:

Sehr gute Lage, sauber, schnelles Ein- und Auschecken

Cons:

Für unser Empfinden sehr hellhörig

2026-02-11 • via Nuitee
E
Eirini 070 • family_with_children • gr
8
2026-02-10 • via Nuitee
G
Gaetano • couple • it
8
Ideale per un soggiorno di poche notti per chi non punta al lusso
Pros:

Ottima posizione a 300mt dalla fermata della metro.

Cons:

Le stanze molto piccole

2026-02-10 • via Nuitee
R
Renate • couple • de
8
2026-02-10 • via Nuitee
J
Johan • solo_traveller • be
10
2026-02-10 • via Nuitee
J
Julia • couple • pl
10
2026-02-10 • via Nuitee
A
APOSTOLOS • solo_traveller • gr
8
Pros:

Location, value for money, cleanliness

2026-02-09 • via Nuitee
P
Pasquale • extended_group • it
7
Pros:

La posizione

Cons:

Gli spazi contenitivi

2026-02-09 • via Nuitee
M
Maroua • extended_group • fr
3
Very small room
Pros:

Very clean and great location.

Cons:

Super small room, you can’t walk properly. The bathroom was very small and doesn’t have a full door. I feel scammed because i don’t think the room is 15m. Don’t believe the pictures.

2026-02-09 • via Nuitee
G
Giorgia • extended_group • it
10
2026-02-09 • via Nuitee
L
Lorenzo • couple • it
9
2026-02-09 • via Nuitee
C
Cecile • couple • fr
10
Pros:

L'emplacement, les lits confortables et la disponibilité du personnel

Cons:

Rien

2026-02-09 • via Nuitee