Heeton Concept Hotel - Kensington London

Hotels
7.6 (5179 reviews)
15-25 Hogarth Road, Earls Court, Kensington, Kensington & Chelsea , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.86
Overall cleanliness was acceptable but noted small issues such as odor and limited towels.
Service
8.33
Staff were described as friendly and accommodating, although there were specific issues related to check-in.
Location
9.37
Hotel location is highly praised, situated close to public transport and amenities.
Room Quality
6.82
Rooms were often noted as small and lacking some comfort elements, such as adequate space and ventilation.
Amenities
7.35
Basic amenities were available, but no significant additional features provided.
Value for Money
7.81
Value perception varied; some found it high given the conditions, while others accepted it for London standards.
Food and Beverage
6.36
Limited options and small seating area for breakfast were major drawbacks.
Overall Experience
7.93
While the experience had disappointments, the positive aspects of location and service helped maintain a fair rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs and plush bedding, ensuring a relaxing stay in the heart of London.

Convenient Location
Located just a stone's throw away from iconic landmarks like Royal Albert Hall and Harrods, our hotel is the perfect choice for travelers interested in exploring the best of what London has to offer.

Multilingual Support and 24-Hour Service
Feel at ease with our multilingual staff at the 24-hour front desk, ready to assist you in English, Spanish, Italian, and Romanian, making your stay seamless and stress-free.

Book your stay at Heeton Concept Hotel - Kensington London now for an unforgettable experience in the vibrant city of London.

Important information:

Minor under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization.

Please note that the credit card used to book must be present on arrival.

Please note, the guests that wish to pay for their reservation in cash will have GBP 50 pre-authorized on the card used to make the reservation.

Please note that the different conditions may apply to bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5179 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
G
Gianluca • family_with_children • it
8
2026-04-11 • via Nuitee
D
Danielle • solo_traveller • ie
8
Pros:

Location to Earls Court tube station, clean, friendly staff, good value for money

Cons:

Double bunks for 2 adults and 2 children, bed a little short for my husband

2026-04-11 • via Nuitee
D
david • family_with_children • fr
10
Super séjour à Londres
Pros:

La gentillesse du personnel
Les lits étaient étaient très confortable
La propreté
Et les petits déjeuners

Cons:

Rien

2026-04-10 • via Nuitee
F
Finlay • couple • gb
8
2026-04-09 • via Nuitee
G
Gail • couple • gb
6
Room small but clean and comfy.
Pros:

Location was great. Staff were super friendly. Twin room beds were a good size

Cons:

Room was ridiculously small which was a bit of a challenge for my 6ft 2inches son.

2026-04-09 • via Nuitee
A
Adrien • family_with_children • ch
7
2026-04-09 • via Nuitee
J
Jesus Maria • family_with_children • es
8
Lugar agradable, todo a mano y muy bien conectado. Repetiría.
Pros:

La ubicación y los servicios de los alrededores, la zona es tranquila.

Cons:

La zona del desayuno en la recepción-hall es muy escasa, baño pequeño, armario para ropa inexistente.

2026-04-09 • via Nuitee
M
Mark • couple • hu
8
great despite the few aforemdntioned stuff
Pros:

location, money for value

Cons:

number of towels, blanket options, window

2026-04-08 • via Nuitee
L
Luca • extended_group • it
6
2026-04-08 • via Nuitee
L
Luca • family_with_children • it
7
Non conveniente rapporto qualità prezzo
Pros:

Posizione

Cons:

Accoglienza verso gli ospiti spazi molto ristretti e la scarsa pulizia degli ambienti lasciano molto a desiderare.

2026-04-08 • via Nuitee
S
Stu • solo_traveller • gb
8
Good value Great location
Pros:

Stay here all the time good value great location

2026-04-08 • via Nuitee
N
Nicolas • extended_group • ar
7
Buena relación precio cálidad
Pros:

Check in. Lobby.

Cons:

La habitación con tres cuchetas medio apretadas, baño cómodo

2026-04-07 • via Nuitee
T
Tanja • family_with_children • de
9
Pros:

-super Lage, 4 Gehminuten zur U-Bahn-Station Earls Court, die direkt in die Innenstadt und zum Airport Heathrow geht
-nettes Personal
-kleine, aber gemütliche - gut ausgestattete Zimmer
-Frühstück nicht gebucht

2026-04-07 • via Nuitee
J
José Salema • family_with_children • pt
7
2026-04-07 • via Nuitee
M
Maddemor • couple • no
8
Anbefales ikke for folk som våkner lett
Pros:

Beliggenheten, personalet

Cons:

Fryktelig lytt. Dårlig temperatur regulering i dusjen, manglet håndhåndkle, hard seng , fryktelig treg heis!

2026-04-06 • via Nuitee
J
Joana • couple • pt
8
Confortável
Pros:

O qual era muito confortável. Pequeno mas ótimo!

Cons:

O pequeno almoço era muito fraco. E não havia espaço para ficar a comer. Acredito que a proposta é pegar e levar mas muitas das pessoas gostavam do momento do pequeno-almoço no hotel. Todos os produtos que tinham, apesar de poucos, eram ótimos!

2026-04-06 • via Nuitee
E
Eleana • extended_group • it
6
Pros:

La posizione

Cons:

Avevamo prenotato 2 quadruple e una tripla. All'arrivo ci hanno assegnato due doppie una quadrupla e una tripla. Essendo un gruppo di 11 persone ci ha no creato un disagio per dividerci nelle camere. Non ce lo hanno neanche comunicato anticipatamente

2026-04-06 • via Nuitee
V
VERÓNICA • couple • es
10
2026-04-06 • via Nuitee
L
Luca • couple • it
8
Bene
Pros:

La posizione molto comoda, vicina ai ristoranti , alla metro e vicina a molti negozietti

Cons:

La sala dove si faceva la colazione risulta molto piccola ed essendo un hotel con 400 stanze risulta un po difficoltoso sedersi per fare colazione

2026-04-06 • via Nuitee
B
Blanca • extended_group • es
3
Un poco decepcionante
Pros:

Las camas eran muy cómodas y tenía una tetera con utensilios para preparar cafe e infusiones.

Cons:

La habitación olía a humedad, a cerrado y para colmo no se podía abrir la ventana para ventilar porque chocaba con un andamio. Nos aguantamos con el mal olor tods nuestra estancia. Además avisamos en recepción y nos dijeron que llamarían a alguien para que lo viera y finalmente no nos solucionaron nada.

2026-04-05 • via Nuitee