Heeton Concept Hotel - Kensington London

Hotels
7.6 (5439 reviews)
15-25 Hogarth Road, Earls Court, Kensington, Kensington & Chelsea , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.86
Overall cleanliness was acceptable but noted small issues such as odor and limited towels.
Service
8.33
Staff were described as friendly and accommodating, although there were specific issues related to check-in.
Location
9.37
Hotel location is highly praised, situated close to public transport and amenities.
Room Quality
6.82
Rooms were often noted as small and lacking some comfort elements, such as adequate space and ventilation.
Amenities
7.35
Basic amenities were available, but no significant additional features provided.
Value for Money
7.81
Value perception varied; some found it high given the conditions, while others accepted it for London standards.
Food and Beverage
6.36
Limited options and small seating area for breakfast were major drawbacks.
Overall Experience
7.93
While the experience had disappointments, the positive aspects of location and service helped maintain a fair rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs and plush bedding, ensuring a relaxing stay in the heart of London.

Convenient Location
Located just a stone's throw away from iconic landmarks like Royal Albert Hall and Harrods, our hotel is the perfect choice for travelers interested in exploring the best of what London has to offer.

Multilingual Support and 24-Hour Service
Feel at ease with our multilingual staff at the 24-hour front desk, ready to assist you in English, Spanish, Italian, and Romanian, making your stay seamless and stress-free.

Book your stay at Heeton Concept Hotel - Kensington London now for an unforgettable experience in the vibrant city of London.

Important information:

Minor under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization.

Please note that the credit card used to book must be present on arrival.

Please note, the guests that wish to pay for their reservation in cash will have GBP 50 pre-authorized on the card used to make the reservation.

Please note that the different conditions may apply to bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5439 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
M
María José • extended_group • es
7
Pros:

Situación

Cons:

Un poco caro .. par terminar durmiendo en literas

2026-07-04 • via Nuitee
A
Ashleigh • solo_traveller • gb
8
Pros:

Basic room tidy and clean. Great location just up the road from public transport easy to get to!

Cons:

Could hear other rooms at night.

2026-07-04 • via Nuitee
M
Marco • solo_traveller • it
6
Tutto ok per soggiorno veloce e ottima posizione
Pros:

Posizione

Cons:

Servizio colazione

2026-07-03 • via Nuitee
J
Joanna • solo_traveller • ie
7
2026-07-03 • via Nuitee
T
Tom • couple • ie
7
Pros:

Was in ok placement bit rough outside of it

Cons:

very small room the bed took up the whole room

2026-07-03 • via Nuitee
P
Piotr • extended_group • pl
10
Na kilkudniowe zwiedzanie, idealne miejsce i fajna dzielnica.
Pros:

Lokalizacja

2026-07-03 • via Nuitee
S
Stu • solo_traveller • gb
10
Great stay
Pros:

Stay here regular the staff are lovely the rooms always clean.

Cons:

Price has shot up which I understand is seasonal. But more than double what I usually pay.

2026-07-02 • via Nuitee
B
Broderick • solo_traveller • gb
1
Would never stay again.
Pros:

The hotel was disgusting. Damp smell throughout, poor maintenance and low skilled team.

Cons:

Awful product and quality.

2026-07-01 • via Nuitee
G
giancarlo • solo_traveller • it
9
2026-07-01 • via Nuitee
B
Bettina • extended_group • hu
9
2026-07-01 • via Nuitee
W
Will • solo_traveller • gb
7
Location good . Staff friendly . Everything else underwhelming.
Pros:

Good location

Cons:

My room was too small . No desk .
Scaffolding at window .
Breakfast very disappointing and not worth paying extra for.

2026-07-01 • via Nuitee
C
CaseyinKent • solo_traveller • gb
9
Very Nice Hotel
Pros:

Location is great! Very nice shower. Comfortable bed. Quiet street. Easy and quick check-in. Free WiFi.

Cons:

Walls a bit thin, but maybe just loud neighbours in the next room.

2026-07-01 • via Nuitee
E
Emma-louise • solo_traveller • gb
9
2026-06-30 • via Nuitee
L
Ldaddy72 • solo_traveller • hu
8
Pros:

Tiszta, egyszerű szobák.

Cons:

A reggeli választéka lehangoló. Ugyan kontinentális reggelit mondtak bejelentkezéskor, de ez a gyakorlatban ez croissant, lekvárt és cereáliakat meg joghurtot jelent. Ez csalódás.

2026-06-30 • via Nuitee
E
Eythor Gliese • solo_traveller • is
6
Pros:

The location is great. It's a typical London hotel with rather small rooms but if you know what you are going into, it's fine for what it is.

Cons:

The first night we got a room in the basement that smelled overwhelmingly like mold and was really dirty. We started coughing alot and asked to change rooms. They did not have any else available that night, so we got a new room the day after. The new room was fine, but at least didn't smell like mold.
But will note that the staff was really helpful and sorry about our experience and were really nice about it.

2026-06-30 • via Nuitee
H
Helen • couple • gb
8
Nice property in great location
Pros:

Excellent location, easy walk to the tube station. Room made good use of the space. Would stay again.

Cons:

Room was compact - but I knew that on booking so it wasn’t a surprise. Don’t affect our comfort.

2026-06-30 • via Nuitee
M
Maoz Shai • solo_traveller • ad
6
Very basic, good location.
Pros:

The staff was kind and very willing to assist. The a/c in our room was effective.

Cons:

Hotel's facilities are really basic, the wall are super thin and it feels like you're sleeping in the hallway. There's a constant engine noise - not related to a/c that made it extremely difficult to sleep.

2026-06-29 • via Nuitee
P
Pat • solo_traveller • ie
8
2026-06-29 • via Nuitee
V
VERONICA • solo_traveller • it
9
2026-06-29 • via Nuitee
M
Melina • couple • us
9
Great location and comfortable stay.
Pros:

This property was centrally located, clean, had comfortable beds, and nice bathrooms. I would recommend it and stay again. They also had central AC which was a must for us.

Cons:

Only thing missing was a fridge in the room. Other than that, everything was great!

2026-06-29 • via Nuitee