London City Airport Hotel

Hotels
7.6 (3765 reviews)
74 Albert Road North Woolwich , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Close to airport
Clean rooms
Cons:
Cleanliness issues
Lack of nearby amenities
Inconsistent hot water

Categories

Cleanliness
7.11
There were mentions of cleanliness issues like stubbles on the sink and parts of the room not cleaned fully.
Service
8.58
Staff described as incredibly friendly and helpful, contributing to a positive experience.
Location
8.12
Close proximity to the airport is frequently highlighted, though several reviewers mentioned it lacked nearby amenities.
Room Quality
7.57
Rooms were generally clean with some mentions of the shower and hot water issues which impacted the experience.
Amenities
7.1
Amenities were mentioned as basic with some negative feedback regarding food options and teabags.
Value for Money
7.56
Some reviewers feel the pricing did not reflect the quality of the experience.
Food and Beverage
7.11
Breakfast received praise, but options for dinner were described as poor.
Overall Experience
7.68
Overall a decent experience with several key issues affecting the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:42

Property Description

Convenient Location
Located just 9 km from both the Olympic Stadium and the O2 Arena, London City Airport Hotel offers easy access to major attractions. Additionally, the hotel is only a few steps away from London City Airport, making it a perfect choice for travelers.

Comfortable Rooms
The guest rooms at the hotel are well-equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. With a 24-hour front desk and cozy bedding, guests are ensured a comfortable stay.

Delicious Dining Options
Start your day right with a buffet breakfast served every morning at London City Airport Hotel. Guests can also enjoy a meal at the on-site restaurant or unwind with a drink at the hotel's bar.

Book your stay at London City Airport Hotel now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3765 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 7.68
L
Lynn solo_traveller gb
10
2026-07-04 via Nuitee
A
Adebola solo_traveller ng
8
Pros:

Nice and decent hotel near the train station and airport.

2026-07-04 via Nuitee
P
peter solo_traveller gb
10
Pros:

Always good here stafff amazing

2026-07-03 via Nuitee
A
Amy solo_traveller gb
7
Pros:

Great location for Silverworks Docks - only a 10-15 minute walk. The room was clean and the bed was comfy with a good selection of tea and coffee available. Staff were very helpful

2026-07-03 via Nuitee
N
Nicholas solo_traveller de
8
Gerne wieder.
Pros:

Das kleine Hotel ist nur vier Minuten zu Fuß vom Flughafen LCY entfernt. Direkt vor der Tür ist eine Bushaltestelle der Linien 473 und 474. Die Zimmer sind klimatisiert und sehr sauber - sogar die Fernbedienung für den Fernseher ist in einem hygenischen Etui. Im Eingangsbereich ist auch das Restaurant mit Bar. Dieser Bereich ist nicht klimatisiert, aber ich war an Tagen mit Rekordtemperaturen da - ein Ausnahmezustand. Dahinter ist ein winziger Garten, in dem man sitzen und klönen kann. Die Bahnstrecke Elizabeth Line läuft zwar direkt vor den Fenstern, aber die Züge erzeugen keinen wahrnehmbaren Lärm. Man sollte im klaren sein, dass das Hotel zwischen Flughafen und Zuckerfabrik liegt und sich daher nicht über die Aussicht beschweren. Dafür kann ich es wegen der besonderen verkehrsgünstigen Lage, der Sauberkeit und des freundlichen Personals absolut empfehlen.

Cons:

An heißen Tagen wäre es schön, wenn der Aufenthaltsraum gekühlt wäre; aber es ist London - wie oft gibt es solche heiße Tage?

2026-07-03 via Nuitee
J
Jacobus solo_traveller gb
8
Perfect location for the airport
Pros:

Location. Can’t get closer to the airport.

Cons:

Nothing really. It does the job

2026-07-03 via Nuitee
L
Lewis extended_group gb
10
Great stay. Local to event , friendly staff
Pros:

Clean , staff were polite and helpful , great location.

Cons:

N/A

2026-07-02 via Nuitee
S
Stefano couple it
10
2026-07-01 via Nuitee
A
Andrew extended_group gb
6
Pros:

Continent location

Cons:

It’s in a very poor neighbourhood

2026-06-30 via Nuitee
R
Richard couple lu
8
Pros:

Proximité de l’aéroport.
Gentillesse du personnel

Cons:

Manque de pression dans la douche.

2026-06-30 via Nuitee
M
Mark couple gb
8
2026-06-30 via Nuitee
F
Fleur extended_group sg
8
Perfect location for an early flight from LCY
Pros:

Very close to London city airport. Rooms were clean and comfortable, and very quiet

2026-06-30 via Nuitee
M
Marina solo_traveller gg
1
Cons:

I did not end up staying at this property due to highly unusual and unreasonable deposit policies at check-in. Upon arrival, the reception desk asked me to physically leave my credit card with them as a deposit, which is a major security risk. When I refused, they offered a £100 cash deposit instead, which I accepted. They then stated they would not return my cash at check-out, but would instead transfer it to my bank account later. When I asked why I could not get my cash back for a simple one-night stay, they just claimed it was "hotel policy Because of this policy, they actively asked me to provide my sensitive bank details just to get my own cash deposit back, which felt completely unsafe.
And of course they didn’t refund my night.

2026-06-30 via Nuitee
G
Gabriela solo_traveller gb
9
Great location and clean, comfy stay
Pros:

The hotel room was very clean with a powerful AC and impeccable bathroom. The staff were friendly and the location is ideal.

Cons:

The TV was not working properly, I was able to watch some but then it just turned itself off and the remote froze. I didn’t raise this with the staff as I was going to bed anyways.

2026-06-29 via Nuitee
E
Erica solo_traveller gb
8
2026-06-29 via Nuitee
L
Lucy solo_traveller gb
8
Pros:

It was clean and close to where we needed to be had a car park

2026-06-29 via Nuitee
T
Tracey solo_traveller gb
7
Pros:

Air conditioning and clean

Cons:

Very small room and reception and breakfast area was too hot no air con

2026-06-29 via Nuitee
S
Spencer couple gb
7
Nice hotel good room but air con in reception and restaurant was broken when we stayed and it was 35 degrees outside
Pros:

Close to DLR

Cons:

Air con in restaurants and reception was broken

2026-06-28 via Nuitee
M
Mike solo_traveller nl
9
2026-06-28 via Nuitee
D
Daniel extended_group gb
8
2026-06-28 via Nuitee