London City Airport Hotel

Hotels
7.6 (3643 reviews)
74 Albert Road North Woolwich , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Close to airport
Clean rooms
Cons:
Cleanliness issues
Lack of nearby amenities
Inconsistent hot water

Categories

Cleanliness
7.11
There were mentions of cleanliness issues like stubbles on the sink and parts of the room not cleaned fully.
Service
8.58
Staff described as incredibly friendly and helpful, contributing to a positive experience.
Location
8.12
Close proximity to the airport is frequently highlighted, though several reviewers mentioned it lacked nearby amenities.
Room Quality
7.57
Rooms were generally clean with some mentions of the shower and hot water issues which impacted the experience.
Amenities
7.1
Amenities were mentioned as basic with some negative feedback regarding food options and teabags.
Value for Money
7.56
Some reviewers feel the pricing did not reflect the quality of the experience.
Food and Beverage
7.11
Breakfast received praise, but options for dinner were described as poor.
Overall Experience
7.68
Overall a decent experience with several key issues affecting the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:42

Property Description

Convenient Location
Located just 9 km from both the Olympic Stadium and the O2 Arena, London City Airport Hotel offers easy access to major attractions. Additionally, the hotel is only a few steps away from London City Airport, making it a perfect choice for travelers.

Comfortable Rooms
The guest rooms at the hotel are well-equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. With a 24-hour front desk and cozy bedding, guests are ensured a comfortable stay.

Delicious Dining Options
Start your day right with a buffet breakfast served every morning at London City Airport Hotel. Guests can also enjoy a meal at the on-site restaurant or unwind with a drink at the hotel's bar.

Book your stay at London City Airport Hotel now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3643 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 7.68
A
Ashfield • couple • gb
8
A nice place to stay if going to the 02 or the airport.
Pros:

The hotel was very clean and they provide a toothbrush, a beauty kit, eye mask and towels.

Cons:

There was any information about using the shower. Also while we were still eating someone came and took our plates.

2026-04-03 • via Nuitee
D
David • couple • gb
10
2026-04-02 • via Nuitee
P
Peter • family_with_children • gb
1
Pros:

Nothing

Cons:

Very rude staff

2026-04-02 • via Nuitee
C
Christian • family_with_children • ch
7
Pros:

Small hotel with a garage. Its proximity to the city airport is a definite advantage. Sufficient for one night. Breakfast is okay, but nothing special.

Cons:

Unfortunately, there are hardly any restaurants within walking distance.

2026-04-01 • via Nuitee
J
Julie • family_with_children • gb
8
Hotel
Pros:

The location was ideal for us for visiting family.
Breakfast was nice.
The lovely big bed. 😀

Cons:

Our room door was really hard to open.
Our towel rail in the bathroom didn't work.

2026-04-01 • via Nuitee
C
Catherine • family_with_children • gb
4
Pros:

Location to London City Airport

Cons:

Price for a very small, very tired looking room

2026-04-01 • via Nuitee
J
Janaina • couple • pt
7
Foi boa, escolhi o local devido ao acesso ao aeroporto. O preço é salgado devido a acomodação ser bem simples. Recomendo
Pros:

Localização como aeroporto LCY foi o que me atraiu. Os atendentes são muito atenciosos e isso fez toda a diferença. Tem até um que fala português.

Cons:

O barulho ao redor. Quando o trem passa o prédio balança. E o aquecimento do quarto é muito pouco, apesar do termostato estar alto.

2026-04-01 • via Nuitee
D
Daryl • couple • gb
7
Ideal location for brief stop over before flight
Pros:

Convenient and close to London City airport and Train station

Cons:

Greeting staff member was abrupt and didn’t really give me a welcoming feeling

2026-03-30 • via Nuitee
K
Kim • couple • gb
7
Good for a one night stay.
Pros:

Close to airport.

Cons:

Rooms very small

2026-03-30 • via Nuitee
P
Peter • solo_traveller • jp
7
The stay was more than adequate. Breakfast was excellent. A perfect place to stay for an early flight.
Pros:

It was close to the airport, and it was easy to find.

Cons:

The (short) walk from the station to the hotel was via a residential area which looked a bit sketchy. I didn’t spend long enough there to find out more, but it’s probably not a part of London anyone would find worth spending more time in.

2026-03-28 • via Nuitee
J
Jean • solo_traveller • kr
10
Need a place to stay within walking distance of London City airport then if you book here you have his the jackpot
Pros:

Very close to the airport and reasonable price. Very clean, staff friendly and helpful.

Cons:

Nothing

2026-03-27 • via Nuitee
M
Munirah • family_with_children • de
7
good
Pros:

The location is good

Cons:

The rooms are very small

2026-03-26 • via Nuitee
D
Dulce Maria • extended_group • ch
9
2026-03-26 • via Nuitee
J
Judit • family_with_children • gb
9
2026-03-26 • via Nuitee
S
Salami • solo_traveller • de
10
2026-03-25 • via Nuitee
A
Alexia • couple • gb
8
2026-03-24 • via Nuitee
A
Andreas • extended_group • ch
10
Would go back any time!
Pros:

Very lovely and charming place given the location, was way better then anticipated, felt very welcome and love to stay there;

2026-03-23 • via Nuitee
L
Laurent • solo_traveller • fr
8
Hotel agréable, bien placé pour un salon à l'Exel.
Pros:

Hotel bien situé (6mn à pied du City Airport, la chambre est spacieuse et le lobby est agréable.

Cons:

La plomberie "so british", trop chaud ou trop froid mais jamais à la bonne température

2026-03-23 • via Nuitee
R
Richard Olatunde • couple • gb
7
2026-03-23 • via Nuitee
M
MARICHAL • solo_traveller • ci
7
RAS
Pros:

Tous les services ont joué pleinement leur rôle.

Cons:

RAS

2026-03-23 • via Nuitee