Country Inn & Suites by Radisson, Port Clinton, OH

The breakfast was unremarkable. Same thing 3 of the 4 mornings...and the breads seemed stale. Coffee cups available did not have lids that fit. Only fruit was tangerines...no variety. The other large issue was the pool room. We have used this hotel for 4 years for a family trip and this year was disappointing to say the least. The pool was cold, mold throughout the room, surely not clean or kept in good repair. Drywall falling apart, corner rotting and peeling. The window screens were frayed in the pool room as well. Sadly, we will be looking for alternative. We were very pleased for the 1st 2 years...but this is not worth the money. The hallway on the second floor was filthy and needed to be vacuumed. Wasn't cleaned until our last day. Our children and grandchildren all come together here, but my husband and myself couldn't enjoy the pool and our Grand daughter was shivering by the time she got out after 30 minutes. 2 king suites for 4 days...appreciate the size of the room, but the pool was a total letdown.

The heter they didn’t work and I was cold in the room for two days

We had a do not disturb sign on the door and they came in room anyway, also there is no counter space around sink for anything but 1 or 2 items, and shower curtain is not long enough and the floor is flooded with water.

Did not get room requested. Place is very worn and needs attention. Front staff very laid back and not welcoming.

The room was dirty and and the heat wouldn't stay on kept flipping to a/c

I didn't appreciate that the manager was behind the desk with another employee. This other employee had a customer in front of her and the manager was yelling at this employee at the same time. The manager should have waited until the employee was finished with the customer and then took the employee aside, in another room, and talked with that employee not yelled at her.

Pool was dirty and unkept, there was a roach in my bathroom and when brought up to the manager, she tried to tell me it was just a stink bug. Food left from previous guests in my room under the tv stand. Parking lot had too many pot holes. Some staff showing up to work in slippers and pajamas. Some staff smelled like weed. Breakfast food made me sick

Price was good

Heat shut off in the room every night. Fridge in room didn't work, TV didn't work, the washer in the guest laundry is gross, second floor is dirty, staff shut down breakfast half an hour early. No functional wifi, the staff knows it's a problem and will lie to you about it.

Our room seemed to have very little heat. We went down and asked for an extra blanket. I know it’s cold outside but I slept in my warm sweater and had the extra blanket. Room 108

When requesting extra pillows the attendant seemed bothered by the request and handed me two pillows and 2 pillow cases.

Our tv wasn’t working, we figured out the cable box in the back of the tv had manually been turned off. We could see between the door and the wall into the hallway. Our floor smelled like pot but we know that is out of the hotels hands.