Hampton Inn Memphis-Poplar

Hotels
•
Hilton Worldwide
7.8 (137 reviews)
5320 Poplar Ave, Memphis, Tennessee, 38119 , Memphis , US
1-901-683-8500

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Good breakfast
Cons:
Cleanliness issues
Old facilities
Room quality concerns

Categories

Cleanliness
6.91
Several reviews mentioned cleanliness issues, noting hot hallways and outdated facilities.
Service
8.88
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.92
The hotel is located in a good area with various options available nearby.
Room Quality
6.87
Mixed feedback regarding room quality; some rooms were described as small and outdated.
Amenities
7.4
Certain amenities, such as breakfast, were appreciated, but some functionalities like the toilet and a/c were inadequate.
Value for Money
7.36
Expected better value regarding cleanliness and amenities for the price.
Food and Beverage
7.91
Breakfast was noted as good and fresh, though there were issues with availability.
Overall Experience
8.18
Overall positive experience despite some issues, reflecting a realistic viewpoint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:39

Property Description

Discover the perfect blend of comfort and convenience at Hampton Inn Memphis-Poplar, where your ultimate getaway awaits!

Recreational Amenities
Dive into relaxation with our outdoor pool or stay active in our state-of-the-art fitness center. Enjoy complimentary access to nearby fitness facilities for those who love to maintain their workout routines.

Modern Comforts
Unwind in one of our 124 air-conditioned rooms, complete with flat-screen televisions and high-speed internet access. Every detail, from our plush bedding to private bathrooms stocked with premium toiletries, ensures a refreshing stay.

Convenience at Your Fingertips
Start your day with a complimentary buffet breakfast served daily, and take advantage of 24-hour room service. With event spaces available for meetings and free self-parking, we cater to both leisure and business travelers alike.

Book your stay at Hampton Inn Memphis-Poplar today and experience the heart of Memphis like never before!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 137 reviews
Cleanliness: 6.91
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.18
M
Marilyn
6
Pros:

The staff is wonderful. Friendly and goes out of their way to help. The building is damp and musty. A shame.

2025-10-05 • via Nuitee
D
Derion
10
Pros:

Clean room and very relaxing

2025-10-01 • via Nuitee
R
Roy
8
Pros:

The staff

2025-09-24 • via Nuitee
D
Deborah
10
Pros:

Had a wonderful time in this hotel. Staff was friendly and breakfast was hot. I would definitely stay at this hotel again if I were in the area.

2025-09-23 • via Nuitee
S
Steve • partner
8
Pros:

Very friendly staff and a pleasant facility. It was close to where we needed to be, but we were concerned about security with all the warnings that the car owner was responsible for any issues.

2025-09-20 • via Nuitee
A
Angelo • family
10
Pros:

Location was good with various options available. Staff was nice and pleasant.

2025-09-18 • via Nuitee
F
Fred
8
Pros:

That is enough

2025-09-18 • via Nuitee
T
terry • family
10
Pros:

great location great staff clean room

2025-09-06 • via Nuitee
J
John
6
Pros:

First room given had no TV, had to get transferred to another room. Hallways are hot, hardly any air conditioner.

2025-08-26 • via Nuitee
J
Jennifer • family
8
Pros:

The staff was exceptional. Very friendly and accommodating. The toilet was leaking and did not get fixed. I did make staff aware. The rooms were outdated and did not have the amenities of other Hampton Inns that we have stayed in. The coffee and breakfast items were fresh and hot!

2025-08-25 • via Nuitee
E
Edmond • partner
6
Pros:

The outside and the front entrance looks new but the room look old no closet room for your suitcase just look old

2025-08-19 • via Nuitee
K
Kolena
10
Pros:

Just an overnight stop, didnt really see any staff but wasnt necessarily needed. Came late at night and left early. No issues

2025-08-16 • via Nuitee
S
Scott • partner
10
Pros:

Staff were very helpful and very polite.

2025-08-13 • via Nuitee
D
Donald • family
6
Pros:


The toilet in our room would not flush and one of the soap dispensers was about to fall off the wall. I reported both to the staff. The soap dispenser was fixed, but the toilet was not. That being sai, the staff was friendly and the breakfast was good.

2025-08-09 • via Nuitee
R
Rachel • family
8
Pros:

It is a good location in Memphis.

The building is old and looking run down. The room was small. You had to walk a long distance to get to the elevator.

2025-07-31 • via Nuitee
J
Judy
4
Pros:

Hampton inn is our favorite hotel when we travel. I was very disappointed with the cleanliness of the place. The hallways were unbearably hot and humid. The breakfast buffet had no orange juice, no paper plates 2 mornings and I expected better. The staff was kind. It is a shame this place couldn’t be cleaner and have the a/c system repaired.

2025-07-26 • via Nuitee
D
Deborah • family
10
Pros:

Room was small, but clean and comfortable!

2025-07-08 • via Nuitee
A
Ariel
6
Pros:

Want stay again

2025-07-06 • via Nuitee
J
Joseph
8
Pros:

Complimentary Breakfast

2025-07-03 • via Nuitee
M
Marguerite
10
Pros:

The staff was wonderful in accommodating our family when we needed to check in early. They were super helpful and friendly.

2025-07-02 • via Nuitee