Hotel Firenze Lugano

Room was crowded with bed with sharp edges so very hard to walk around the room. I asked for a bottle of water at the front desk and was charged 9 francs (11 USD) for a 750 bottle of water. The front desk man said there were no other options to buy a water nearby and then said its 9 francs because he doesn’t charge a “coperto” to his restaurant clients. The problem is that I was a guest at the hotel and not the restaurant. 9 francs for a water when there is no water available to buy anywhere is abusive bit he didn’t seem to agree. Said it was normal Swiss pricing.

Hygiëne en nieuwere bedden

Sauberkeit in der Nasszelle!!! Schlechte Betten, keine Zudecken

Gammelt og slidt og lever ikke op til billederne.
Morgenmaden var ringe.
En skuffelse

Das Hotel ist in die Jahre gekommen. Personal war freundlich. Zimmer und Badezimmer waren sehr schmutzig. Frühstück ging gerade so. Wir haben den Aufenthalt abgebrochen, da wir uns gar nicht wohl gefühlt haben. Parken ist auch sehr schwierig. Lugano ist sehr gut fussläufig zu erreichen.

Distanza dal centro.

Alles sogar das Personal war am morgen eher wie ein Morgenmuffel unterwegs. Berufswahl verfehlt

The list is long, so shortly, the room was not very clean plus noisy because the street traffic and thin walls, so I could hear at night the neighbour talking loud. The breakfast very basic and tables were dirty and uncared. Most difficult was communication before booking, I was trying to write before the visit with some questions and concerns, but I got no answers, even though I wrote few reminders. The only answer I got while check-in was that I should have called, because they don't have time to read and answer messages, so basically putting responsibility on me. Not very professional. I wish them all the best, because with more care it could be nice, atmospheric place like on the photos!

Seeblick wie beschrieben war null vorhanden, Ausstattung eher in die Jahre gekommen, Frühstück etwas dürftig.

Mein Teller wurde mir lieblos serviert,obwohl ich der einzige Gast war!
Das Zimmer war sehr klein,die Betten ebenfalls.
Von Sauberkeit keine Spur!
Für eine Nacht war es okay,aber nie wieder dieses Hostel(mehr ist es nicht)
Vom Bad zeige ich besser keine Bilder.

direkt an einer Hauptstraße, dadurch bis spät Abends und auch in der Früh sehr laut. Kein Insektenschutz an den Fenstern. Ausstattung sehr alt.

Da roupa da cama, os lençóis com uma cor estranha, as almofadas cheiravam mal, as toalhas de banho
muito pequenas, gastas, com mau cheiro e aspeto. Roupa de hóspedes anteriores deixadas dentro do armário. Pó debaixo da cama e na mesa.
O pequeno almoço foi decepcionante. Fruta estragada e velha (laranjas podres e maçãs moles, já antigas). A toalha que tapava o pão estava rota e velha (com uma cor estranha). Não havia água no pequeno almoço (apenas um pouco na chaleira, que era do dia anterior, foi preciso pedir água na recepção). As bandejas disponíveis estavam sujas com restos de comida.
O estrado da cama tinha peças partidas.

Parkeren