Lord Elgin Hotel

Hotels
8.6 (2479 reviews)
100 Elgin Street , Ottawa , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable accommodations
Cons:
High parking fees
No breakfast included
Issues with room service

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.
Service
8.91
Generally positive feedback regarding the friendly and helpful staff.
Location
9.15
Consistently praised for its central location near major attractions.
Room Quality
8.6
Rooms were described as spacious and comfortable, despite some view complaints.
Amenities
8.32
Good amenities reported, but some guests noted the lack of breakfast options.
Value for Money
8.39
Perceived value affected by high parking fees and lack of included breakfast.
Food and Beverage
8.54
Restaurant food was rated well, although considered expensive.
Overall Experience
8.71
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Prime Location
Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

Luxurious Accommodations
Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

Top-Notch Facilities
Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Ready to experience the best of Ottawa? Book your stay at the Lord Elgin Hotel today!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note, not all guest rooms contain a bathtub. Rooms with a bathtub are available upon request and subject to availability.

Please note that the property will pre-authorize the guest's credit card on the day of booking for an amount equal to the first night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 39 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2479 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.32
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.71
B
Bernard • couple • fr
9
Hotel trés confortable à proximité des principaux lieux touristiques.
Pros:

Chambre très confortable. Situation très centrale à quelques pas des institutions et des lieux touristiques.
Service de valet efficace.

Cons:

Rien à signaler.

2026-04-18 • via Nuitee
J
Julie • family_with_children • fr
8
2026-04-16 • via Nuitee
C
C.Bromley • solo_traveller • ca
9
Pros:

Perfect location. Historical building that was elegant, comfortable and offered everything we needed for our stay.

Cons:

The noise level in our room was a tad loud. The bathroom had a constant loud fan noise and every few hours throughout all hours there was a loud clunking which became alittle disruptive at night. The hotel was under renovation during our visit but this wasn't a factor.

2026-04-16 • via Nuitee
J
Joelene • extended_group • ca
10
Pros:

Everything, location, staff. amenities

2026-04-15 • via Nuitee
P
penelope • solo_traveller • ca
10
2026-04-14 • via Nuitee
M
Mark • family_with_children • ca
9
Pros:

Value and the quality

Cons:

Renovation

2026-04-13 • via Nuitee
M
Moussa • solo_traveller • ca
8
2026-04-11 • via Nuitee
E
ELIO • couple • ca
7
Cons:

Construction

2026-04-11 • via Nuitee
L
Lars • family_with_children • ch
9
2026-04-09 • via Nuitee
B
Bernd • solo_traveller • de
7
Cons:

Das Personal an der Rezeption war inkompetent, auf Kritik wurde pampig reagiert

2026-04-09 • via Nuitee
M
Milena • family_with_children • ca
10
2026-04-07 • via Nuitee
M
Mario • solo_traveller • ca
10
2026-04-06 • via Nuitee
E
edge123 • family_with_children • ie
10
2026-04-05 • via Nuitee
M
Marian • family_with_children • gb
9
2026-04-05 • via Nuitee
G
Gregory • family_with_children • ca
8
2026-04-04 • via Nuitee
K
Keiko • family_with_children • jp
10
Pros:

歴史を感じる素晴らしいホテルでした。室内はクラシカルな雰囲気、水回りは新しく清潔でした。
立地もとても良く、充実したオタワの観光をすることができました。
連泊したのですが、室内清掃係の女性はとてもフレンドリーで好感が持てました。
オタワを訪れる際はまた利用したいです。

Cons:

特にありません。

2026-04-03 • via Nuitee
D
Denise and Titan • family_with_children • ca
10
Excellent service!
Pros:

Hotel and restaurant staff were you Notch and very accomodating.

2026-04-02 • via Nuitee
M
Marilyne • family_with_children • ca
9
2026-04-01 • via Nuitee
L
Laura • family_with_children • ca
8
2026-03-30 • via Nuitee
A
Alison • family_with_children • ca
7
Comfortable and clean. Our vehicle was too big for their valet parking, but city hall is across the street and was big e
Pros:

Great location, and staff were very helpful and welcoming.

Cons:

I thought it would be more historical and a little bit higher end.

2026-03-29 • via Nuitee