Lord Elgin Hotel

Hotels
8.6 (2444 reviews)
100 Elgin Street , Ottawa , ca

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable accommodations
Cons:
High parking fees
No breakfast included
Issues with room service

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.
Service
8.91
Generally positive feedback regarding the friendly and helpful staff.
Location
9.15
Consistently praised for its central location near major attractions.
Room Quality
8.6
Rooms were described as spacious and comfortable, despite some view complaints.
Amenities
8.32
Good amenities reported, but some guests noted the lack of breakfast options.
Value for Money
8.39
Perceived value affected by high parking fees and lack of included breakfast.
Food and Beverage
8.54
Restaurant food was rated well, although considered expensive.
Overall Experience
8.71
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Prime Location
Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

Luxurious Accommodations
Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

Top-Notch Facilities
Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Ready to experience the best of Ottawa? Book your stay at the Lord Elgin Hotel today!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note, not all guest rooms contain a bathtub. Rooms with a bathtub are available upon request and subject to availability.

Please note that the property will pre-authorize the guest's credit card on the day of booking for an amount equal to the first night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 39 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2444 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.32
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.71
F
Francesca • solo_traveller • ch
8
Pros:

The staff was very friendly and the location very central

2026-03-27 • via Nuitee
L
Luke • couple • ie
5
2026-03-26 • via Nuitee
S
Stuart • family_with_children • ca
9
2026-03-25 • via Nuitee
C
Cumberbatch • couple • ca
9
Excellent stay will recommend to my friends
Pros:

I loved the central location, the bed was comfortable and spacious, the ambience of the room was superb. The staff were exceptionally helpful

Cons:

Can't think of anything

2026-03-23 • via Nuitee
G
Grande • family_with_children • ca
7
Pros:

Beds were comfy.

Cons:

Outdated. FortyOne VERY expensive for low quality food and service.

2026-03-23 • via Nuitee
N
Nadia • couple • ca
7
Just okay
Pros:

Location

Cons:

Parking is advertised but it’s actually only valet at $50/night. HVAC very noisy impeding sleep.

2026-03-23 • via Nuitee
K
Kelly • family_with_children • ca
9
2026-03-23 • via Nuitee
J
Jessica • family_with_children • ca
10
2026-03-21 • via Nuitee
A
Aleksandar • family_with_children • ca
10
2026-03-20 • via Nuitee
J
jones • couple • ca
10
2026-03-19 • via Nuitee
O
Olumix • family_with_children • ca
8
My family enjoyed their stay there.
Pros:

The location was very good for us, the room was spacious and appropriate, and the bed was very comfortable.

Cons:

The renovations going on cannot be avoided, but it would be nice if completed on schedule.

2026-03-18 • via Nuitee
L
Levesque • extended_group • ca
10
Court, mais très bien.
Pros:

Positionnement géographique très très bien.

Cons:

Rien

2026-03-16 • via Nuitee
D
Do • solo_traveller • ca
8
Pros:

Excellent location, confortable beds.

2026-03-16 • via Nuitee
B
Bich • couple • ca
7
2026-03-15 • via Nuitee
J
Jonathan • family_with_children • ca
10
2026-03-15 • via Nuitee
J
Jason • family_with_children • ca
10
2026-03-14 • via Nuitee
J
Jacques • family_with_children • ca
9
2026-03-14 • via Nuitee
P
Paula • couple • ca
10
Pros:

It was perfect location for walking everywhere.
Clean, comfortable and fabulous service. Highly recommend

2026-03-13 • via Nuitee
F
Franklin • solo_traveller • ca
8
2026-03-10 • via Nuitee
D
Doireann • solo_traveller • ca
10
2026-03-09 • via Nuitee