Hotel Atlantic Mirage Suites & SPA - ADULTS ONLY

Hotels
8.9 (2541 reviews)
Eucaliptus, 4 , Puerto de la Cruz , es

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful views
Modern rooms
Good food options
Great amenities
Cons:
Limited parking
Some issues with service
High lift fees
Slight noise issues

Categories

Cleanliness
8.68
The hotel was overall very clean, but some issues were noted.
Service
9.15
Standard quality for this hotel tier, with some minor complaints regarding response times.
Location
9.39
Excellent location with beautiful views; overall very positive feedback.
Room Quality
8.84
Rooms were modern and well-equipped; some minor issues with noise and comfort.
Amenities
8.57
Great amenities but issues with sauna pricing and service access.
Value for Money
8.43
While many enjoyed the facilities, some doubted the overall value for the price paid.
Food and Beverage
8.98
Good breakfast options with some suggestions for improvement.
Overall Experience
9.15
Overall a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:33

Property Description

Luxurious Accommodation with Stunning Views
Indulge in a stay at Hotel Atlantic Mirage Suites & SPA, offering air-conditioned rooms with balconies overlooking the sea. Enjoy modern amenities like flat-screen TVs and comfortable seating areas.

Gourmet Dining and Refreshing Drinks
Savor a variety of international dishes at the buffet restaurant Mirage, and unwind with a drink at the bar.

Convenient Location and Relaxing Facilities
Located near Martiánez Beach and featuring an all-year-round swimming pool, this hotel is the perfect retreat. Explore nearby attractions like Jardín Botánico and the city center of Puerto de la Cruz.

Book now for a memorable stay in Puerto de la Cruz!

Important information:

When booking more than 5 rooms different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TNF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 2541 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.39
Room Quality: 8.84
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.15
W
Weronika couple pl
10
Pros:

Niesamowity widok z okna prosto na ocean. Bardzo duży wybór na śniadaniu. Nigdy wcześniej się tak nie wyspałam - mega wygodne łóżko i szum fal 😁 Na pewno bym tu wróciła, polecam ❤️

2026-02-14 via Nuitee
G
Georgie couple gb
9
2026-02-13 via Nuitee
D
DOMINIQUE couple fr
9
hôtel très agréable avec vue
Pros:

hôtel superbe, avec vue magnifique sur la mer, très calme, repas excellent, vue de la terrasse fabuleuse, chambre agréable

Cons:

parking difficile, beaucoup de dénivelé pour aller à la ville, grosses vagues pendant notre séjour, baignade en mer impossible

2026-02-10 via Nuitee
N
Natalia solo_traveller gb
10
Lovely hotel
Pros:

A clean and welcoming hotel with friendly staff.

Cons:

Nothing

2026-02-10 via Nuitee
J
József couple hu
10
Bármikor visszatérnénk
Pros:

Sokkolóan gyönyörű panoráma tárul az ember elé a szálló szinte minden pontjáról. Az összes szoba óceánra néz. Az ágy szuper nagy és kényelmes. Mi csak reggelit fizettünk ami kifogástalan volt.

Cons:

Parkolóhely nincs elég közvetlenül a hotelnél de nem tartott sokáig hogy találjunk máshol. Kicsit távolabb van a városközponttól de annyira szép az egész város hogy örömmel sétáltunk be.

2026-02-09 via Nuitee
M
MandN152 Couples
10
Such an amazing place
Pros:

What an amazing week we’ve just had at this amazing hotel.

We’ve just come back from a weeks stay at the Atlantic Mirage hotel, we booked it back in July 2024 and we were so looking forward to our stay, I then started to read some of the reviews and got a little worried, I looked at cancelling the week before our stay but would’ve lost 50% of the cost, However, I’m so glad we didn’t cancel, because this hotel is amazing, every member of staff was so polite and couldn’t do enough for you, the rooms were amazing, the gym area was a really good size, the roof top area was amazing and offered drinks and food, the pool on the ground floor was a really good size, again this area offered food & drink.
The breakfast had everything, even sparkling wine & Caviar………..
The only issue we had was, the water in the shower doesn’t drain off as quick as it’s coming out the shower head, so it can start to flood the bathroom, just don’t have it on full blast and you will be ok.
We loved this hotel and what it offered us so much, we booked to go back in April, we can’t wait.

2026-02-08 via Tripadvisor
M
Magdalena couple pl
7
W dobrą pogodę prawdopodobnie idealnie
Pros:

Dobre jedzenie, pomocna obsługa, wystrój

Cons:

Windy wolne małe jak na taką wielkość budynku. Dodatkowo jedna nie działała w ogóle, więc korzystanie z nich było często ostatecznością.

W pokoju okno było nieszczelne przez co w nocy było zimno. Trafiliśmy na wyjątkowo kiepską pogodę, ale na skraju oceanu wiatr raczej nie jest anomalią, a okno zdecydowanie przed nim nie chroniło.

2026-02-08 via Nuitee
H
Hanna couple gb
8
Most beautiful location with great facilities
Pros:

Amazing location with breathtaking view

Cons:

Bathroom needed detail cleaning

2026-02-08 via Nuitee
G
Gayton solo_traveller gb
8
Discovering vertigo
Pros:

Rooftop Vertigo bar (obviously) and ground level pool. Food was excellent and staff were superb.

Cons:

Couldn't adapt to my balcony - 200ft drop with just a low safety glass protection. Developed a fear of sleep walking.

2026-02-08 via Nuitee
M
Mitch couple de
10
Sad to leave!
Pros:

The incredible, uninterrupted view of the roaring Atlantic Ocean. Great breakfast & dinner options. Very friendly staff. Choice of sunny pool or spa area. We had a beautiful suite on the 9th floor, and it was cleaned daily and provided with coffee, bath & beach towels. Croissants at breakfast are some of the best I've had!

Cons:

Having to leave!
Some people mentioned parking issues, spa noise in the suites, and no sun on balconies. However, parking wasn't an issue (you can park a short walk away if it's full) and the spa noise is negligible and only between 10am-8pm, so who's in the room at these times anyway? Moreover, just open the doors to hear the waves, and you won't notice a thing.
As for no sun on the balcony, this is due to the hotel being built into the cliff (any closer and it'd be in the ocean) and is probably a blessing in summer when it's piping hot. Get sun at the pool or on the rooftop spas instead.
Easily the best hotel in Puerto de la Cruz!

2026-02-08 via Nuitee
S
stevenfS2444TU Couples
10
A true experience to stay here.
Pros:

All reviews are, obviously, subjective but we found that on meals, pool, spa facilities, maid service, everything was of a high standard.Staff are professional, well dressed, kind, very pleasant and responsive.
What stands out is the design quality of the hotel and fittings.
If you view the hotel from Puerto de La Cruz Town ( looking basically north west) , you will appreciate how the architects have contoured the building into the cliff ( above the landscaped Road tunnel). Compare it to next hotel along, which is ( boxing) slab sided.
The rooms offer unique Atlantic Ocean views.
The hotel, although built in 2017, has an almost art deco quality.
It is true experience to stay here.

2026-02-07 via Tripadvisor
N
niloofarg635 Couples Yazd Province
10
Great week in North of Tenerife
Pros:

We had a room on 3th floor. Room was clean, ocean view was Astonishing. There is a hair dryer, no slipper, hair conditioner or body lotion. There is cute place on balcony for smoking. Housekeeping are young & freindly.
On 6th floor there is a small gym & From 11:00 till 18:00 you can use spa part. They are also very friendly & ready to help. We took massage 3 times. There was only one masseuse who was very kind and was present every day, I don't know when during the week she had a day off!😬
Stuff trying their best to speak in English or Germany.
On the 7th floor there is restaurant that you go for breakfast & dinner( if you have halb pension).

And the best part of the hotel is the last floor (10th) there is a bar and 3 jacuzzi with some lieges and ocean view you can have a pleasant sunset there.
There is only 2 elevator & unfortunately always busy. So you might use stairs sometimes.

2026-02-03 via Tripadvisor
L
Legin777 Couples
10
This is one of the best hotel experiences we have had in the price range.
Pros:

I rarely post reviews, good or bad, but I am making an exception on this occasion. If you want what we call a “fly and flop” chilled out week of winter sun, then stay at Hotel Atlantic Mirage Suites & Spa in Puerto De La Cruz, Northern Tenerife, for an “adults only” week in the sun (sun not guaranteed of course). I really cannot recommend this hotel enough, though obviously reviews of this nature are subjective. The only caveat I would add is, do NOT book a package deal through Thomas Cook, as they currently use Sun Transfers to get you to and from the airport to the hotel, who in turn, use a 3rd party transport company called “Canary Shuttle”, and we had significant problems with them on both legs of the transfer. As for the hotel, modern, refurbished, clean, great location, good facilities, good choice of buffet food with grill options at breakfast and dinner. In particular, my wife and I were very impressed with the friendly nature of all the helpful staff that we encountered (they seemed happy in their work), the chilled-out vibe of the rooftop terrace with bar, relaxing background music, hot tubs and sun loungers etc. Now I am sure that, if you really looked hard, then you could find fault with any hotel that you stayed at, and we did find two faults with our room. After a couple of days, the toilet continuously filled up with water late in the evening which was then exiting via the overflow and this was obviously noisy, and a couple of days after that, the sliding glass door became stiff on its runners which we reported after breakfast. The toilet was fixed immediately with new parts and the sliding door was running smoothly again when we returned to our room later in the day. Things fail or stop working properly from time to time, what matters is how you deal with these issues and the hotel could not have provided better service in that regard. We arrived on my wife’s birthday and she put her cards up in the room. The next morning after breakfast we returned to our room, which had already ready been cleaned, and there was a knock at the door. One of the staff had brought a bottle of wine for us to enjoy on our birthday, compliments of the hotel. What else can I say, other than, we have already booked the same week in late January at the SAME hotel for next year (with a different package holiday provider obviously), and in almost 50 years, I have never stayed in any hotel abroad more than once, apart from a hotel in Taormina, Sicily where we got married. I think you get the picture.

2026-02-03 via Tripadvisor
D
Departure52382784625 Couples
10
Best hotel in Tenerife
Pros:

Best hotel we have ever stayed in around the canaries . Rooms are spacious clean and well kept . Food amazing plenty of choice rack of lamb was my favourite. Smoked salmon and caviar at breakfast amongst other things .My only gripe is the lifts very slow only two of them and one of them only takes three people if more attempt to get in a alarm sounds . Would definitely stay here again so glad i didn't read reviews before i came some were terrible why i really don't know it's amazing

2026-02-01 via Tripadvisor
N
Nadiia couple ua
10
Рекомендую
Pros:

Фантастичний вид,хороше харчування,приємний персонал

2026-01-31 via Nuitee
L
laurence extended_group fr
10
cet hotel est confortable avec une vue superbe
Pros:

grande chambre avec vue sur l'océan, matelas de très bonne qualité et taille du lit super grand
la douche opaque avec couleurs qui changent ou transparente amusante

Cons:

la météo mais rien a voir avec l'hotel on est allé coté hiver mais on ne le savait pas le roof top était fermé à cause du mauvais temps c'est bien dommage

2026-01-30 via Nuitee
K
Katia couple es
10
2026-01-28 via Nuitee
I
Inés extended_group es
7
Localización espectacular
Pros:

Hotel con vistas espectaculares, habitación amplia, muy limpia. Cama cómoda. Lo mejor la terraza encima del mar y la limpieza

Cons:

El metre del desayuno, Gustavo, poco amable, hostil. En cambio los camareros simpáticos y serviciales. Cero amenities en la habitación.

2026-01-27 via Nuitee
G
Gabriele Porcelli couple es
10
2026-01-26 via Nuitee
S
Sarah couple gb
9
Excellent hotel with wonderful views
Pros:

Great location and views. Friendly staff. Spacious and clean rooms

Cons:

No bar snacks available in evening

2026-01-26 via Nuitee