Hotel Business Real 500

Hotels
1101 Calle 5 Sur Esquina con la 11 poniente , Puebla , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Attentive staff
Cons:
Lack of food services
Issues with hot water and noise

Categories

Cleanliness
9.06
Clean, but some mentions of noise from air conditioning were noted.
Service
9.53
The staff were described as very attentive and kind, despite some criticisms of working long hours.
Location
8.57
Convenient for access to local restaurants and the cathedral, but not very close to the more appealing areas of the city.
Room Quality
9.32
Rooms are spacious and comfortable, but lack some amenities like hot water.
Amenities
8.05
The hotel lacks cooking facilities and breakfast options.
Value for Money
9.01
Considering the pros and cons, the overall value is fair for the quality offered.
Food and Beverage
7.56
No food services available, only some nearby options.
Overall Experience
9.33
Overall a good stay, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:54

Property Description

Central Location
Hotel Business Real 500 is perfectly situated in the heart of Puebla Centro, just steps away from Biblioteca Palafoxiana and minutes from the city's main attractions including Puebla Convention Centre and Estrella de Puebla.

Comfortable Accommodation
Guests can expect air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. The hotel ensures a cozy stay with thoughtful touches like a safety deposit box, wardrobe, and complimentary WiFi.

Convenient Services
Enjoy the convenience of a restaurant, room service, and a 24-hour front desk at your disposal. Whether you're exploring the city or unwinding at the hotel, Hotel Business Real 500 caters to all your needs seamlessly.

Book now for an unforgettable stay at Hotel Business Real 500 in vibrant Puebla!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

Cleanliness: 9.06
Service: 9.53
Location: 8.57
Room Quality: 9.32
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 9.33
R
Reed couple us
9
A fantastic hotel if you plan to explore Puebla most of the day.
Pros:

Great location. Quiet and centrally located.

Cons:

Room and bathroom are very basic but good value and clean.

2026-05-07 via Nuitee
M
Miranda couple mx
10
2026-04-01 via Nuitee
M
Marco couple mx
8
Pros:

la ubicación

Cons:

Las almohadas no fueron tan cómodas

2026-01-19 via Nuitee
G
Garcia solo_traveller us
1
Pros:

A mí familia y a mi nos encantó el hotel. Está a unas cuantas cuadras de la catedral, y hay muchos sitios para comer alrededor.
Los cuartos tienen mucho espacio y las camas están súper cómodas, dormimos muy bien.

Cons:

Todo nos gustó.

2025-12-29 via Nuitee
A
Angelika couple de
10
Pros:

Top Hotel mit aussergewöhnlich schönem Innendesign, tolle Ausstattung. Zentrale Lage, in 10 Minuten zu Fuss zum Zocalo. Sehr nettes und hilfsbereites Personal. Obwohl an belebter Strasse
gelegen nachts sehr ruhig.

2025-12-15 via Nuitee
R
Rosales couple mx
10
All good, I’ll be back
Pros:

All good, good location all very kind

2025-10-31 via Nuitee
J
Juan Carlos couple mx
8
Pros:

Las instalaciones.

y el estilo del hotel.

Cons:

Que no hay cocina. Ni desayunos . Ni nada en referencia a eso.

Se siente muy solo el hotel, pero se agradece si lo que quieres es descansar.

2025-10-09 via Nuitee
H
Henrique
8
Pros:

Hotel bem localizado com atendimento muito bom e quartos confortáveis. Só senti falta do café da manhã, já que não tem essa opção.

2025-10-06 via Nuitee
M
Mariana couple pt
10
2025-09-20 via Nuitee
M
Miguel Angel Serna
10
Pros:

Todo estuvo de maravilla, no tuvimos ni un solo inconveniente, excelente hotel

2025-09-14 via Nuitee
C
CESAR couple mx
8
Pros:

limpio, el personal super atento y amable, dispuesto a ayudar

Cons:

la primer noche, en el cuarto que nos dieron hacia mucho ruido el aire acondicionado, despues nos cambiaron de cuarto. No me gusto que al personal de recepción los hagan trabajar 24 horas seguidas, sin un lugar para descansar, no me parece humano.

2025-09-11 via Nuitee
C
Christopher couple mx
7
Bueno a secas
Pros:

El baño definitivamente

Cons:

El espacio en habitación

2025-08-19 via Nuitee
M
Matthew couple nz
9
Pros:

Nice and comfortable

Cons:

Getting in and out the reception had to unlock a padlock every time

2025-08-05 via Nuitee
A
Alberto couple mx
5
bueno,
Pros:

las habitaciones son muy herméticas

Cons:

que no están al pendiente de los servicios, hay que estar reportando todo, en la habitación que reserve no servía el aire , en la otra que me asignaron no salía el agua caliente, muy mal servicio,

2025-07-31 via Nuitee
J
Jayne solo_traveller us
4
Comfortable but lacking.
Pros:

First and foremost, the bed and pillows were very comfortable. The room is very large as well with more than enough space. Unfortunately, that is the good stuff. I arrived at about 1:30 and was told check in was at 3pm. Fair enough. Until I return and later realize I very well may be the only guest. Why make me wait? Second, I specifically booked this hotel and this room for the BATHTUB. It was huge and gorgeous. But I never got to use it as there isnt enough or ANY hot water. Later, I did notice others checking in - their doors slamming at 7am jolted me right out of bed. I could handle all of that - what I absolutely hated was the front door was PADLOCKED 24 hours a day. You had to ring to get in and OUT of the hotel. This was very uncomfortable, not to mention unsafe. I literally felt bad every time I came and went. Lastly, Puebla is such a beautiful city with so many charming neighborhoods. This is not one of them. Nor is it close to Centro. I never felt unsafe but it was somewhat derelict and in comparison with others, kind of depressing. The people who run the hotel work hard and I regret not being able to give them a better review.

Cons:

Plenty of hot water.

2025-07-26 via Nuitee
J
José Luis
10
Excelente hotel
Pros:

Súper descanso

2025-06-30 via Nuitee
J
JULIO ALEJANDRO
10
Pros:

Estancia muy confortable

2025-06-13 via Nuitee
J
JULIO ALEJANDRO
10
Pros:

Excelente atención de todo el personal . Sumamente recomendable

2025-06-13 via Nuitee
F
FRANCISCO JAVIER
10
Pros:

Todo bien un excelente servicio.

2025-05-18 via Nuitee
Y
Yessica young couple us
9
Superb
Pros:

Esperanza at the front desk was fantastic. She went out of her way to ensure we had a pleasant stay.

Cons:

Given the water shortage that many places are experiencing, I felt uncomfortable letting the water run to get hot water.

2025-05-07 via Nuitee