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Luxurious Accommodations
U Parkhotel in Enschede offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, rain showers, and comfortable bedding. Some rooms even feature extra spacious bathrooms with a relaxing bath or infrared sauna.
Culinary Delights
Indulge in a delightful culinary experience at the on-site restaurant, where Chef Sjors Riewald prepares European, Dutch, French, and Local cuisine using fresh, local ingredients. Start your day with a delicious continental breakfast before exploring the city.
Convenient Location
Conveniently situated on the University Twente campus, U Parkhotel is the perfect choice for travelers interested in cycling, with bike hire available on-site. Explore nearby attractions like De Grolsch Veste and Naturemuseum Enschede, or try your luck at Holland Casino Enschede.
Ready to experience comfort and luxury at U Parkhotel? Book your stay now for an unforgettable getaway.
A deposit may be required at the property.
Nothing this time
I am extremely disappointed with the way we were treated by the night manager during our stay last night.
Unfortunately, this is not the first time we have experienced this problem with the same person. We already complained about his behaviour last year, but apparently nothing has changed.
We were travelling as a group of seven families, and several of us were shocked by the way he spoke to us. His attitude was rude, disrespectful and completely inappropriate for someone working in hospitality.
One example was when we entered the hotel late at night through a door that was open. Instead of simply dealing with the situation professionally, he repeatedly questioned us: “How did you get in? How did you get in?” and then proceeded to lecture us. If a hotel entrance that should be locked is left open, that is a matter for the hotel to investigate internally. Guests should not be spoken to as though they have done something wrong simply because they entered through an open door.
What makes this especially disappointing is that we are not occasional guests. We travel regularly from Germany to the Netherlands and stay in this area around twice a month. Our wider group represents approximately ten families who regularly need accommodation.
We have given this hotel another chance after our previous complaint, but experiencing the same behaviour again makes us seriously question whether our feedback is being taken seriously.
If this situation continues and no action is taken, unfortunately we will have to choose another hotel for our future visits. This would mean losing not just one guest, but potentially around ten families who regularly stay in the area.
I strongly ask the hotel management to take this complaint seriously, investigate the conduct of the night manager, and ensure that guests are treated with basic courtesy and professionalism in the future.
We would appreciate a response from management explaining how this matter will be addressed.
Konum
Konfor
Bon petit déjeuner varié et copieux
Как всегда все хорошо!!!
mooie ligging, veel groen en veel ruimte om het hotel. gratis parkeren en meer dan genoeg plaatsen. uitstekende bedden en kussens. uiterst behulpzaam personeel. prima ontbijt.
Mooi oud industrieel gebouw
Rust
Niets
I never came down for breakfast, only for diner.
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