My Studio Hotels Kualanamu Airport Medan

Hotels
Independent
7.8 (192 reviews)
Jalan Arteri Kualanamu No. 9 A38, Tumpatan Nibung, Batang Kuis, Medan, North Sumatra, 20362 , Medan , ID

Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Free airport transportation
Arcade/game room
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Cigarette smoke in rooms
Noise disturbances

Categories

Cleanliness
6.51
Multiple reviews mentioned dirty conditions in the dorms and bathrooms and smoking in the rooms.
Service
8.48
Staff were described as amazing and helpful, but there were concerns about communication.
Location
9.02
Good location near the airport with easy access to restaurants.
Room Quality
6.97
Rooms were described as cozy but not very clean and noisy due to locals.
Amenities
7.5
Limited amenities with dysfunctional lockers and issues with bathroom supplies.
Value for Money
7.96
Higher price compared to similar accommodations, not justified by experience.
Food and Beverage
8.51
No specific mentions, rating based on general expectation for this category.
Overall Experience
7.48
Mixed feelings due to cleanliness and noise issues; however, some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 23:18

Property Description

Enjoy Convenient Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The capsule hotel also offers room service (during limited hours).

Impressive Features

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Comfortable Stay

Make yourself at home in one of the 36 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and bidets.

Make a reservation at My Studio Hotels Kualanamu Airport Medan and enjoy a delightful stay with us.

Important information:

  • Children 18 years old and younger are not permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Temperature checks are available to guests

See all policies

Location

Guest Reviews

7.8
Based on 192 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 7.48
M
Maged Mansour solo_traveller eg
7
2025-10-01 via Nuitee
L
Louis extended_group gb
5
Pros:

Comfy beds

Cons:

All the staff were smoking in the toilets outside the dorm so the rooms really smelt of cigarette smoke

2025-09-30 via Nuitee
M
Mathis couple ca
3
Pros:

Good location only 20min away from the airport. There are few restaurants around as well to eat. The bathroom and showers were clean.

Cons:

The hotel is still under construction! There are opened walls at each floors, and it is dirty. Locals sleeping there during our stay were smoking next to windows with all the smoke coming back inside in no time, despite panels forbidding to do so, and there were smoking next to an employee who did not mind them doing it. Result : it stinks in the commun bathroom and in the room. Since there are many beds next to each others in one room and only a little roller blind / curtain for privacy (that doesn't go easily all the way down), you hear everything... And some locals were speaking out loud between them in the room at 4am, even answering a phone call at 4:30am and did not even care when I asked them to reduce their voice because people were trying to sleep at 5am... The sheets were clean but around the bed it was really dirty. And you don't have any sort of place for your bags, you have to put them in lockers below the bed but they don't even lock! So if you have valuables : keep them with you! Compared to Bobobox / Bobopod, here it was 3 times more expensive for a far less confortable experience.

2025-09-09 via Nuitee
A
Aleksandr solo_traveller ru
10
2025-09-05 via Nuitee
K
Katka solo_traveller ie
7
Okay for that price!
Pros:

I stayed in the dorm, it has no lockers for your stuff and located next to bathroom. It was cozy, but not very clean. Staff were amazing! I really enjoyed their hospitality

Cons:

I stayed in many hostels before, but this was first time seeing small kids and families sleeping in one bed in room with 30 people, locals smoking in the room and also noise is all night, so take earplugs. The bathroom is not cleaned and does not have toilet paper, but for indonesia standard I am used to it. The only thing I really hated is the smoking in the room, my clothes smelled like cigarettes and could not even breathe well.

2025-09-02 via Nuitee
A
Andoni extended_group es
7
2025-08-26 via Nuitee
C
Carole couple be
9
Très bien
Pros:

Proche de l'aéroport de Medan. Parfait pour se reposer avant ou après un vol.
Des navettes sont proposées.

Les lit sont confortables, les douches et toilettes sont fonctionnelles.

Cons:

Les casiers ne sont pas fonctionnels. On a du dormir avec nos affaires sur notre lit.

2025-08-26 via Nuitee
L
Lauren solo_traveller fr
7
Pros:

Proche aéroport

Cons:

Clim beaucoup trop froide la nuit, télécommande introuvable et personnel non réceptif à cette demande.
Et beaucoup de lumières allumées malgré avoir éteint la principale du couloir
Locker en-dessous du lit non fonctionnel

2025-08-20 via Nuitee
Y
Yuliia solo_traveller ua
10
Comfortable place to stay but communication needs improvement
Pros:

Very Good location, close to airport, comfortable beds, private space in "cubicles". Queit, clean in the eooms, hot water in the shower. Staff kindly helped with booking taxi and other information.

Cons:

A bit too cold in the rooms with aircon +17C, easy to catch the cold. But staff adjusted the temperature as requested; very helpful guys.
No one responded on my calls, messages and emails - no way to reach them out after booking.

2025-08-10 via Nuitee
S
Shonhaji couple id
8
2025-08-03 via Nuitee
J
Jale couple de
5
Ne muss nicht
Pros:

Die Lage ist gut und man kann ein paar Restaurants abklappern. Das WLAN ist schnell. Das Personal grundsätzlich freundlich.

Cons:

Es ist wirklich taff. Der Dorm hat Olatz für bestimmt 30 Leute!! Dafür sind die Klos und Dischen zuwenig und vorallem werden sie zuwenig und schlecht geputzt. Es herrscht ein unangenehmer Uringerucht (vermutlich auf Grund der vielen Männer) und es ist immer Alles nass.
Es kam nachts um 4 eine Frau mit KLEINKIND vlt 3 Jahre alt. Man kann sich vorstellen wie erholsam die Nacht dann noch war, dazu kam das sie lautstark telefoniert hat und das Personal hat dies mitbekommen und nichts dagegen getan. Es kommen und gehen Leute egal um welche Uhrzeit. Das Laken war teilweise fleckig und irgendwie war das gesamte Gebäude bis auf die obere Etage eine Baustelle, was die Geräuschkulisse tagsüber auch nicht gebessert hat.

2025-08-02 via Nuitee
A
Akram solo_traveller ma
10
Cosy hostel with privacy
Pros:

The guests are so cool and kind. I highly recommend it.

2025-08-02 via Nuitee
G
Gabriela solo traveller ro
7
A fair place to sleep few hours before your flight, but not more than that
Pros:

+ The best thing it’s the proximity to their report and the coast.
+ the staff was kind enough to help me with the luggage

Cons:

- basically the accommodation it’s a huge room with 20 capsules, but definitely the sound is a problem, as you can hear anything. Just a curtain between you and the other space in the room.
- Toilets and showers are not the cleanest, there were underwear hanging there forgotten for days.
- a big minus is the lack of elevator and the high floors, but the staff were kind enough to help me with the luggage.
- the breakfast actually is a slice of bread + coffee/tea

2025-07-28 via Nuitee
P
Paul solo traveller gb
8
I think it may be the first time I stayed in a hostel, and was pleasantly surprized by it.
Pros:

A simple budget friendly accommodation close to airport. Perfect for a day or two.

Cons:

A butter knife is always preferable to a spoon in the UK, but I guess little things like that make travel more interesting!

2025-07-22 via Nuitee
P
Paul solo traveller gb
9
Superb
Pros:

As a first time hostel dweller, I was quite impressed, good wifi, air con, comfortable, and private, all I needed.

2025-06-20 via Nuitee
M
Margret solo traveller de
10
Very good!
Pros:

The location of the hostel is near the airport. They offer airport shuttle for unbeatable price and it is reliable. I went to this hostel twice, means I was very happy with my choice. There are restaurants and also a supermarket around. The staff is very helpful and friendly. Thank you!!

2025-06-18 via Nuitee
D
Dave solo traveller nz
5
Stop the guests smoking in the bedroom!!!
Pros:

Good food at short walk "Warung Kopi Air".

Cons:

Guests were smoking in the bedroom!! This is extremely dangerous for fire 🔥 😱

2025-06-10 via Nuitee
M
Margret solo traveller de
10
Very good
Pros:

Everything was perfect for a short stop, next morning shuttle service to the airport was really good, stuff is very friendly and helpful

2025-05-28 via Nuitee
M
Marie solo traveller cz
10
Exceptional
2025-05-16 via Nuitee
L
Lena solo traveller ch
10
Exceptional
Pros:

Probably one of the best dorms I have ever stayed in for that price. It’s a very large dorm, but only few other people were there.

Cons:

The location is very practical for going to the airport, but not much to do around it.

2025-05-05 via Nuitee