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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Dining Options and Pool
Indulge in a variety of cuisine at our 4 dining options and take a refreshing dip in the free-form swimming pool.
Wellness Activities
Unwind with our health and wellness activities, ensuring a relaxing and rejuvenating stay for all guests.
Modern Amenities and Services
Enjoy modern comforts like free WiFi, flat-screen TVs, and a fitness center, with attentive staff ready to assist 24/7.
To experience luxury, comfort, and convenience all in one place, book your stay at Thistle Johor Bahru today.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that Hive Bar is temporarily closed from 11 June 2018 until further notice.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for MYR 140 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
It’s spacious, have got bathtub, near checkpoint. Bed is comfortable
It’s old and seriously need renovation, would be better also if they can put smart tv.
Breakfast quite limited variety compare to other hotels.
Staff & Food
Nil
朝食は良かった
キッチン用品が全く準備されてなかった
Breakfast was ok
NA
I rarely write reviews, but our recent stay at The Thistle Johor Bahru compels me to speak out. We were a large group traveling with children, having booked seven rooms in total. Unfortunately, what awaited us was not hospitality, but a series of distressing and unacceptable experiences.
Every room we were assigned was in poor condition—dirty, mould-ridden, and visibly neglected. Even upgraded "renovated" rooms offered no improvement. This wasn’t a one-off issue; it reflected a broader failure in maintenance and standards across the property.
More alarmingly, several power outlets overheated to the point of causing minor burns. This is a serious safety hazard that should never be present in any hotel, let alone one claiming to offer quality service.
We were not informed in advance that the pool was closed for maintenance—a key amenity that influenced our booking decision. The lack of communication was disappointing and inconvenient.
While we inadvertently smoked in a non-smoking area upon arrival, we immediately complied once informed. However, what followed was deeply inappropriate: hotel staff approached two children in our group—separately—and warned them that if we returned “rowdy,” the police would be called. No adult was notified. The children were left frightened and confused, which was completely unjustified and unprofessional.
The most disturbing incident involved a senior staff member photographing our children in swimwear without consent as we headed to a nearby water park. One child was just five years old. This act was invasive, culturally disrespectful, and left us deeply unsettled. Despite our request for written confirmation that the photo to be deleted and not used, none was provided, we asked at reception politely and have emailed the hotel twice since - with no response.
To compound matters, several members of our group experienced luggage tampering—an egregious breach of privacy and trust. We ultimately chose to leave early, forfeiting paid nights, simply to protect our wellbeing.
Having worked in hospitality and traveled extensively, I can confidently say this was the most troubling hotel experience I’ve ever encountered. I sincerely hope management takes these issues seriously and implements the necessary changes—especially regarding staff conduct, cultural sensitivity, and guest safety.
Before submitting this review I conducted the hotel multiple times to give them an opportunity to respond but after 3 attempts, no response was provided.
Nothing at all. Very disappointed - OVERALL!!!
All things! The breakfast so delicious! Room was clean and everthing well maintain
Equipment gym need to maintain changes the old machine into better machine.
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