Extended Stay America Suites - Portland - East

Solo locasion

Needed a room before an early morning flight. This suited just fine. Price was right. Don’t expect anything fancy but it did have a full size fridge if you need one.

Ubicación

Security. Being able to cook fresh food

We didn’t stay and Ive been trying to get a refund . There was blood driplets in multiple spots on my bathroom floor. Bathroom mirror was clearly dirty with toothpaste or some white substance, and the sheets were dingy with holes. As soon as I got down to let front desk, letting them know I won’t be staying he said “how bad is it” even he knew the hotel was no good.

Staff was nice the free coffee in the morning was a nice touch.

Property was easy to locate yet private enough ugh that we didn’t have to worry about smash and grab problems

They took us in and made sure our accommodations were up to our standards as we had a horrible experience from another stay.

There was no one at the desk, for over 20 minutes, I rang the bell, with no service. I finally left and went next door, where not only did I get a cheaper room, but there weren't a bunch of transient hanging around.

Clean, allowed dogs, quiet. Super great front desk/management.

This was our first time visiting Portland, Oregon, and we booked 2 nights at the Extended Stay America Suites hoping for a comfortable place to rest before hiking to see the local waterfalls. Unfortunately, our experience on the first night was extremely concerning, unsafe, and far below acceptable standards.

When we arrived, there was a person inside the garbage dumpster, digging through it and throwing items out. As I walked my dog, several individuals around the property were behaving erratically, appearing to be under the influence of illegal substances and staring blankly into the air. Inside the building, another person was talking to the vending machine and staring at it as if it had offended them. We tried to ignore the behavior, but it immediately made us feel unsafe.

When we entered our room, the conditions were unacceptable.

• The room had a strong, unpleasant odor.
• The bathroom towels were yellow and visibly unclean.
• The bedsheets also had yellow stains, suggesting they had not been washed.
• I requested an extra pillow, and the pillow provided was yellowed and appeared molded.

Later that night, the guests above us began moving furniture repeatedly for over an hour. The noise was constant and disruptive, and it made us question how much furniture a hotel room could possibly contain. Combined with the hallway noise and the unsafe environment outside, we were unable to rest.

The next morning, a group of people were surrounding my car and smoking, adding to the discomfort and safety concerns. Because of the lack of sleep, the hike we planned became exhausting, and we did not feel safe returning to the hotel for a second night. We decided to leave early and not stay the additional night we had booked.

Overall, the stay did not feel safe, clean, or welcoming, and the conditions were far below what any guest should experience.

Staff was nice and courteous