Extended Stay America Suites - Portland - East

Location was ok

Christina at the front desk was very helpful and friendly. She was very informative and nice. The coffee was good.

The staff were extremely friendly, accommodating and provided many recommendations for food and sightseeing.

The chair was all scratched up the bed smelt nasty, dirty BO smell the bed felt gappy and it hurt my back.

The property met and exceeded my expectations. The facility was well-maintained and the location was central to my needs. I will be back soon.

There was no one to check me in at 8pm. Condition was so-so

The luxary that comes along with wonderful customer service and the room was immaculate with great sounds of planes passing by and the veiw is top notch if you like looking at the Moon.

The staff was very kind however this hotel was disgusting, dirty, and completely unacceptable. The entire place smelled like wet dog, they had fans blowing down all the hallways to try and help but it was horrible. There were several "residents" sitting around the property in wheelchairs with IV drips and colostomy bags. I kicked actual dog crap that was in front of the lobby door ... I was so heated about the condition of the hotel I didn't see it.The room they checked us into was "supposed" to be out of service but apparently it was not. The shower was covered in pubic hairs and god knows what else, floors were disgusting. When we saw that, they switched us to a different room which was "better" but the bed sheets were stained and gross. We then went and found another hotel and got a refund. This property is a catchall for the homeless, and people that don't have identification (non-english speaking sent there for a "job" with no proper ID).
Again, the staff was kind and as helpful as they could be ... but this property is a literal circus.
1000 times over do NOT recommend.

The hotel had a strange smell when we walked in but it wasn’t too bad. Once we got to the room, the smell was way worse. There was nothing we could to do help as it seemed it was coming from the vents themselves. The bathroom did not appear to have been cleaned. There was poop inside the toilet bowl and hair and pee stains on the rim.

There’s a very loud military plane training place nearby. There are people living long term in the building who cooked up lots of different smells and made lots of different noises throughout the night. I saw either a spider or roach in my kitchenette. Not the worst place but overpriced for the quality

Location off the highway was convenient

The rooms and beds were comfortable but very basic accommodations-simple beds and linens, minimal toiletries provided. There was a kitchenette in each room but no utensils or plates/cups to be able to use it. Limited coffee breakfast with a few packaged snack items. Customer service was fine but staff was not overly friendly. Check in process was long and a little complicated as they asked for ID from everyone staying in the room. There are large numbers of people living there along with their many dogs. We used our room mostly to just sleep and it was fine for that.

Floors weren't mopped and it was very dirty to walk barefoot.

The floor in the room was super sticky, the bed was not like the pic showed was up on a metal frame, couldn’t get extra pillows, the recliner chair looked old, the arms of it on the end was all wore out. Just shady people in & out. Will not stay again!!!

👍

I've stayed in several suite-type places in the Portland area. For our purposes which was just a place to stay for two nights while we visited family, this place was adequate for me but my husband said never again as he did not like the area. Not because of the area, but I think the value is simply not good for this area/price/room/etc. So we will not be staying here again.

I routinely wear white socks in any hotel room and the floors failed the white sock test within 15 mins. That is, the bottom of my stock were brown to blackish. That was surprising as the floor looked clean.