Hotel Palmeras Chula Vista

Hotels
7 (1218 reviews)
230 Broadway , Chula Vista , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location is convenient
Good value for money
Cons:
Cleanliness issues
Inadequate room quality

Categories

Cleanliness
5.75
Multiple reviews mention dirty conditions and issues such as hair in the tub, indicating a poor state of cleanliness.
Service
7.75
Most reviews reflect positively on staff interactions, although there were some negative remarks regarding service.
Location
7.75
Several reviews praised the convenience of the location, making it a strong point for the hotel.
Room Quality
6.25
Various comments highlight issues with wear and tear along with some rooms being described positively.
Amenities
6.75
Some amenities received positive feedback, but there were also mentions of broken devices.
Value for Money
8.25
Many guests felt they received acceptable value for the price.
Food and Beverage
6.75
No specific comments on food, assigned average score for this category.
Overall Experience
6.75
Overall satisfaction was mixed but many guests felt it was okay for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:13

Property Description

Convenient Location and Multilingual Staff
Located just off the I-5, Hotel Palmeras Chula Vista boasts a prime location with easy access. The multilingual staff ensures a warm welcome for guests from around the world.

Comfortable Rooms and Amenities
Guests can enjoy free WiFi, cable satellite TV, a microwave, and a refrigerator in each room. The hotel also features a seasonal outdoor pool and hot tub for relaxation.

Nearby Attractions and Shopping
With the International Border just 25 minutes away, guests can easily explore Mexico. Plus, Chula Vista Mall and Wildlife Preserve are within a short distance, offering entertainment and outdoor activities.

Book your stay at Hotel Palmeras Chula Vista for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1218 reviews
Cleanliness: 5.75
Service: 7.75
Location: 7.75
Room Quality: 6.25
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 6.75
R
R8193 • solo_traveller • us
4
Will not recomended
Pros:

Location

Cons:

Couldn't get a shower, was not working and the key to the room got me locked out every time we got out of the room and got back key will not open , had to go to reception to get the key fixed every time , plus , a lot of noise from the other rooms people fighting and yelling, smoking weed NOT GOOD FOR FAMILIES

2026-04-16 • via Nuitee
R
R8193 • solo_traveller • us
7
Pros:

Location

Cons:

Floor was not clean , shower was leaking all the time

2026-04-16 • via Nuitee
M
MIGUEL ANGEL • family_with_children • mx
5
Regular
Pros:

La ubicacion.

Cons:

Me hospede dos noches no me hicieron la limpieza en la habitacion, no dejaron papel de baño extra, mejor buscar otra opciones, me fui por las fotos de la pagina web dista mucho nada que ver.

2026-04-09 • via Nuitee
V
Víctor Hugo Barrera Ruiseñor • family_with_children • mx
10
Pros:

Cercanía con centros comerciales

Cons:

El personal de recepción fueron un poco rudos y groseros

2026-04-08 • via Nuitee
V
Víctor • extended_group • us
7
2026-04-06 • via Nuitee
M
Martin • solo_traveller • mx
7
Estancia de una noche
Pros:

Servicios básicos de estancia, cama cómoda y la ducha fue buena después de un día largo. La ubicación está a 20 min del CrossBorderxpress. No hay muchas opciones de comida cerca sin embargo, si caminas dos cuadras largas encontrarás la Taquería del Gordo, muy rico.

Cons:

Es un lugar de una noche, la habitación que nos tocó fue dos camas (2x) y otra de una cama (1x) la ventana mira al pasillo y está cubierta con una película impresa. La ubicación se siente poco segura.

2026-04-05 • via Nuitee
L
Luciel.09 • family_with_children • mx
9
Un detalle en la ducha
Pros:

Las instalaciones son bonitas, estás limpias, y por el precio está muy bien.

Cons:

En mi habitación había un problema con el desagüe de la regadera, por lo que, el agua no se iba de forma inmediata. De resto, todo fue perfecto.

2026-04-03 • via Nuitee
J
Jessica • family_with_children • de
9
2026-04-01 • via Nuitee
J
Jhorleny • couple • us
9
2026-03-30 • via Nuitee
R
Rodriguez • family_with_children • us
8
Pros:

It gave out a good vibe and it wasn't to bad for location

2026-03-30 • via Nuitee
S
Silvia • family_with_children • us
8
Pros:

The only thing we don’t like was the water in the showers no pressure at all and too bad the hot water

2026-03-21 • via Nuitee
H
Harvey • solo_traveller • us
9
2026-03-20 • via Nuitee
F
Fernando • extended_group • mx
6
2026-03-18 • via Nuitee
M
moises • family_with_children • us
1
Pros:

La habitación estaba bien limpio,solo un poco de mal olor

Cons:

El personal es pésimo le pedimos papel de baño y la señora de limpieza nos contestó mal,una hora antes de hacer el check out el personal nos fue a tocar la puerta y nos abrió la puerta estábamos descansando

2026-03-16 • via Nuitee
M
Mashena • solo_traveller • us
1
2026-03-14 • via Nuitee
G
G. • solo_traveller • us
6
2026-03-13 • via Nuitee
E
Elijah • family_with_children • us
10
2026-03-11 • via Nuitee
E
Elda • solo_traveller • us
9
2026-03-09 • via Nuitee
J
jianye • solo_traveller • us
10
2026-02-28 • via Nuitee
S
Susan • family_with_children • us
7
2026-02-25 • via Nuitee