JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI

Hotels
VIA INN HOTEL CHAIN
9 (293 reviews)
44-1 Higashikujo Kamitonodacho, Minami-ku, Kyoto, Kyoto, 601-8002 , Kyoto , JP

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Good value for money overall
Cons:
Cleanliness issues reported
Air conditioning problems

Categories

Cleanliness
8.09
Some reviewers mentioned issues with cleanliness, including stains and unpleasant smells.
Service
9.06
General satisfaction with staff politeness, although some found the self-check-in lacking in initial service.
Location
10
The hotel is very close to Kyoto Station and convenient for sightseeing.
Room Quality
8.6
Rooms were noted to be modern and spacious, but some complaints about size and soundproofing.
Amenities
8.55
Good amenities like a 7/11 nearby and decent toiletries, but some issues with air conditioning.
Value for Money
9.58
Many reviewers felt it was good value for the price, especially for budget travelers.
Food and Beverage
8.54
Breakfast was liked by many, but some mentioned it was limited.
Overall Experience
9.59
Overall, guests were pleased with their experience and would recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:53

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and a handy vending machine during your stay at JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI.

Buffet Breakfast: Start your day with a delicious buffet breakfast available daily for a fee.

Featured Amenities: Benefit from a computer station, express check-out, and dry cleaning services, making your stay hassle-free.

Immerse yourself in the comfort of one of the 468 guestrooms offering free wired and wireless internet, deep soaking bathtubs, and more. Perfectly located near top attractions like Kawaramachi Street and Kyoto Tower. Book your stay now for a memorable experience!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 8.09
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
C
Charna friends
10
Pros:

Large but secure hotel. Nice amenities. Clean and upscale interior. Excellent hotel breakfast. Easy to do laundry. Smart TV was a nice addition. I wish there was more space to store and hang clothes. Wifi also spotty

2025-10-13 via Nuitee
C
Charna friends
10
Pros:

Good hotel

2025-10-13 via Nuitee
M
Mhel Jhustine family_with_children
10
Pros:

This is very near the station and the room is clean and bigger than what we had in Tokyo

2025-10-10 via Nuitee
T
Thian Li
10
Pros:

I enjoyed my stay at JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI. It's located within a 5-minute from Kyoto Station and has a 7-Eleven which is linked to the main lobby. The main challenge is finding your way out of Kyoto Station which is huge and confusing but no fault of the hotel! :)

The room was a good size (not big but comfortable) and had a writing desk which made it easy for me to do my work and have my takeout meals. At the ground floor lift lobby, there's a sort of "buffet table" of daily consumables such as toothbrushes and shavers.

The staff were friendly. Checking in and out was easily done at the automated kiosks. I loved the surroundings of the hotel. The area it was located in was safe, clean and quiet. It was easy to walk to the Keihan bus terminal at Avanti Building so that I could buy tickets for and board the airport limousine bus to Kansai International Airport.

I would absolutely choose to stay in this hotel again if I were visit Kyoto again.

2025-10-10 via Nuitee
A
Amber partner
10
Pros:

Was a really great stay. Kind of wish we had slayed there longer. Practically across the road from the train station

2025-10-10 via Nuitee
D
Deveney
10
Pros:

Lovely hotel, very clean, and spacious room!

2025-10-10 via Nuitee
D
Daniel
10
Pros:

Its 3min away from the Kyoto station which is fantastic

2025-10-08 via Nuitee
C
Cory
10
Pros:

Great

2025-10-07 via Nuitee
M
MStJB Couples gb
8
Good corporate hotel, great location for station and as a base for sightseeing. Good value
Pros:

Rather a lot of goods in my title but it is a good central hotel. Easy check in, rooms typically Jaoanese tight, but all you want.

Coffee wishy washy but free so thanks for that. Love the cut through to 7/11 which became our favourite beer stop.

Only downside the air-conditioning. We tried to make it cooler, but computer or rather hotel central systems "said no". But apart from that a great base to see the amazing tourist attractions of Kyoto.

Go and you can't fail to be pretty pleased with your select if you're on a budget of circa £70 a night.

2025-10-06 via Tripadvisor
N
Nilesh family
10
Pros:

Overall it was good stay. I would like them to consider offering flexibility of upto 30 mins of early check in and late check out. When people are visiting from long distances, it is important to offer this buffer.

2025-10-06 via Nuitee
M
Montserrat Mateos partner
10
Pros:

Really great hotel. It has an amazing breakfast buffet that starts really early so perfect for early risers. The laundry room is convenient although you need to compete with the rest of the guests to get a machine, and you have the issue that if it doesn't ddry well you need a second load. The rooms are comfortable with all the necessary amenities. Perfect when coming from the train station

2025-10-04 via Nuitee
M
Maria
10
Pros:

Great location. Really close to the train station. Staff was very helpful.

2025-10-03 via Nuitee
M
Maggie family
10
Pros:

The location is very convenient, just across the road and opposite to the JR train station. It is easy to take city buses when travelling to and from a range of attractions and sites or do day trips to nearby cities. The room has a reasonable size. Very happy about my stay there

2025-10-01 via Nuitee
B
Bukky
6
Pros:

I experienced an issue with one of my rooms and had to have it changed middle of the night. The lady Yamazaki was very patient and found me a room very quickly.

The accomodation was clean and very close to the Kyoto station. It is a standard 3* hotel but bed / pillow was not very comfortable unfortunate

2025-10-01 via Nuitee
N
Natallia partner
10
Pros:

Great location, steps to Kyoto station. Convenience store is in the same building. Breakfast was good

2025-10-01 via Nuitee
S
Susan
10
Brilliant stay
Pros:

Brilliant stay, spacious well equipped room, lovely shower both very clean. 4 great nights sleep. Breakfast offered enough choice, staff were attentive and very helpful. Location excellent especially if you book trips that depart close by Kyoto station. No hesitation recommending this hotel.

2025-09-30 via Nuitee
M
Man Yee partner
10
Pros:

Room was great - clean, modern, and spacious. Staff were polite and professional. We had no issues at all with our stay. Hotel is very conveniently located near Kyoto station, shops and plenty of food options. Also there is a konbini just downstairs! Highly recommended.

2025-09-27 via Nuitee
E
Ella
6
Pros:

Staff was very nice.

2025-09-24 via Nuitee
F
FRANZ friends
10
Pros:

Great hotel

2025-09-22 via Nuitee
G
Glecille
6
Pros:

Great location, very close to Kyoto station. Room was not clean when I arrived. Coffee table, couch, and carpet had visible stains and the bed had an unpleasant smell. Breakfast buffet was good. Staff were friendly and helpful. Lots of restaurants nearby and 7/11 next to the hotel.

2025-09-20 via Nuitee