Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld

Hotels
5.8 (947 reviews)
625 Hotel Circle South , San Diego , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor cleanliness
Unpleasant room conditions
Lack of amenities

Categories

Cleanliness
3.06
Multiple reviews indicate severe cleanliness issues, including roaches and foul odors.
Service
7.53
Mixed feedback on service; some complaints about poor responses, but a few positive mentions of accommodation.
Location
8.07
The location is highlighted as convenient, though it is surrounded by unsavory conditions.
Room Quality
4.02
Comments on the poor condition of the rooms, including smells and deteriorating fixtures.
Amenities
5.05
Facilities such as the pool and jacuzzi are noted as poorly maintained.
Value for Money
5.01
Perception that the price does not justify the quality and conditions experienced.
Food and Beverage
6.86
Not specifically mentioned, assuming average quality.
Overall Experience
6.83
Overall sentiment is highly negative, with significant dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:59

Property Description

Convenient Location near Major Attractions
Located in Mission Valley, Hotel Iris offers proximity to popular attractions like Sea World, San Diego Zoo, and Balboa Park. The hotel's close proximity to the trolley station also makes exploring the city a breeze.

Relaxing Pool and Comfortable Guestrooms
Unwind after a day of sightseeing in the hotel's pool or retreat to the comfortable guestrooms. With amenities like free wireless internet access, Hotel Iris ensures a relaxing and enjoyable stay for all guests.

Ideal Choice for a Restful Stay
Whether you're visiting San Diego for leisure or business, Hotel Iris provides the perfect blend of convenience, comfort, and relaxation. Book your stay now and experience the best of what San Diego has to offer at Hotel Iris.

Important information:

The resort fee includes free parking, free WiFi, access to the laundry room, a refrigerator and a microwave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 947 reviews
Cleanliness: 3.06
Service: 7.53
Location: 8.07
Room Quality: 4.02
Amenities: 5.05
Value for Money: 5.01
Food and Beverage: 6.86
Overall Experience: 6.83
J
Joseph • extended_group • us
8
Great place for the price, especially compared to other nearby hotels. Would stay again
Pros:

Good location, had an extra bed, for three people was perfect. AC unit/keycard/lights/water all actually worked as expected.

Cons:

Some dirty spots in the bathtub

2026-08-04 • via Nuitee
G
Guerrero • solo_traveller • us
10
2026-07-25 • via Nuitee
A
Anita • family_with_children • us
1
Just not as expected and very disappointed over all with the room and the stay.
Pros:

None

Cons:

I did not like the rooms, beds, flooring, there was some kind of construction going on next door that woke us up from 730am driling the kids woke up scared. There was Cockroach and other small Insect all over the sink, floor and bathroom tub and sealing too. It was nasty. The bed board's were all scratched out o bitten by pets, No phone in the room had to run to the front desk when we needed something. I would not recommend this hotel to anyone, the rooms looks nothing like any of the pictures they have on the webiste!

2026-07-21 • via Nuitee
A
Airielle • couple • us
1
The room had a bad smell when I first walked into it, and there was fruit flies all in the bathroom area around the sink
Pros:

It was in a bad area in my opinion.

Cons:

Everything looks cheap.

2026-07-13 • via Nuitee
W
William • solo_traveller • us
7
2026-07-04 • via Nuitee
J
Jordan • solo_traveller • us
3
Poor
Pros:

Nothing, location was good.

Cons:

Cleanliness, value, and safety.

2026-06-29 • via Nuitee
S
Steven • couple • us
8
2026-06-15 • via Nuitee
J
Joshua • couple • us
1
2026-06-04 • via Nuitee
S
Samuel • solo_traveller • us
1
I was forced to sleep at the train station in the rain after I was used the last of my money to get a hotel here… only f
Pros:

Mean people

Cons:

They wouldn’t give me a refund and charged me an extra rate even though it wasn’t disclosed in the contract

2026-06-01 • via Nuitee
W
William • solo_traveller • us
8
2026-05-26 • via Nuitee
R
Ramon • solo_traveller • us
10
Perfect
Pros:

Percy price for what I needed. Would 100% stay again

Cons:

For the night there was nothing I could complain about

2026-05-12 • via Nuitee
I
Inigo • couple • us
8
Pros:

Todo bien

2026-05-10 • via Nuitee
L
Lara • solo_traveller • us
7
2026-05-10 • via Nuitee
A
Ali • couple • de
4
An average hotel
Pros:

Location

Cons:

Rooms with carpet usually always smell, so I don’t prefer them.

2026-05-08 • via Nuitee
M
Michelle • couple • us
1
Staying here is a complete waste of your money and you are definitely risking your life and safety.
Pros:

There was not anything i liked. I can say the parking being close to the room was nice.

Cons:

The room was in complete disarray in that every piece of furniture was broken. The chair, the ac unit, the office chair, the table that was supposed to to be a dresser of office desk but was just a broken table. The microwave had rust on it and there was garbage in the room. The police came and pointed there guns right at us as they were extracting a different hotel guest after she had thrown everything out of her room onto my car.

2026-05-04 • via Nuitee
M
Mariya • solo_traveller • us
1
Worse stay ever door lock issues
Cons:

Couldn’t get into my room

2026-04-30 • via Nuitee
A
Angelina • couple • us
10
2026-04-28 • via Nuitee
R
Ricardo • solo_traveller • us
1
2026-04-19 • via Nuitee
M
Mark • couple • us
4
We had no hot water and no heat
Pros:

There was no hot water in our room

Cons:

We have no hot water in our room and they showed us two rooms that they knew had no hot water instead of giving us a new room and they also didn’t offer us any future stay or anything. We’re actually very cold and not very personable about it.

2026-04-19 • via Nuitee
M
Mercedes • family_with_children • us
1
2026-04-08 • via Nuitee