Courtyard by Marriott West Springfield

Hotels
•
Courtyard by Marriott
8.9 (287 reviews)
885 Riverdale Street , West Springfield , us

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Children allowed

Facilities

Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Lack of breakfast options

Categories

Cleanliness
8.36
Some reviewers mentioned cleanliness positively, while others noted issues like mold and hair in the shower.
Service
9.33
Most guests praised the friendly and helpful staff, contributing positively to their experience.
Location
9.37
Location was frequently highlighted as convenient with access to dining and attractions.
Room Quality
8.82
Rooms were generally described as clean and comfortable, suitable for a pleasant stay.
Amenities
8.85
Amenities like the pool, fitness areas, and breakfast service were appreciated.
Value for Money
8.81
Many found the hotel to offer good value for the overall experience and quality.
Food and Beverage
8.36
Breakfast service received mixed feedback; some guests noted the absence of breakfast options.
Overall Experience
9.33
Guests reported a very positive experience overall, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Location
Located just 6 km from the Eastern States Exposition Center and The Big E, Courtyard by Marriott West Springfield offers easy access to popular attractions. With Bradley International Airport only 21 km away, traveling to and from the hotel is a breeze.

Nearby Attractions
Guests can explore nearby landmarks such as Wintonbury Hills Golf Course, Amherst College, and the XL Center, all within a short distance from the property. For those interested in cultural experiences, the Mark Twain House and Wadsworth Atheneum are also easily accessible.

Comfortable Accommodation
Enjoy a comfortable stay in 3-star accommodation with a range of amenities including cozy rooms, on-site dining options, and friendly customer service. Whether traveling for business or leisure, Courtyard by Marriott West Springfield is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 287 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
• couple • us
8
2026-04-13 • via Nuitee
M
Margaret • couple • us
10
Pros:

I loved that it had a bar and a Starbucks right in the hotel

2026-04-13 • via Nuitee
R
Ronnie • couple • us
10
Very relaxing
Pros:

The environment

Cons:

I liked everything

2026-04-01 • via Nuitee
C
Cheremushkina • couple • us
10
Pros:

Very clean and comfy

2026-03-24 • via Nuitee
M
Meaghan • family_with_children • us
10
2026-03-18 • via Nuitee
K
Kisha • family_with_children • us
10
2026-03-10 • via Nuitee
D
Diana • couple • us
10
2026-02-09 • via Nuitee
M
Morales • couple • us
8
2026-01-31 • via Nuitee
P
Paul • family_with_children • us
8
2026-01-26 • via Nuitee
T
Taylor • couple • us
10
2026-01-20 • via Nuitee
D
Danielle • family_with_children • us
8
2026-01-19 • via Nuitee
C
Calderaro • couple • us
4
Pros:

Front desk staff curt when checking in. Marriott doesn’t do 3rd party bookings, as explained to me.

Cons:

More politeness

2026-01-15 • via Nuitee
C
Christine • solo_traveller • us
6
Convenient and decent value
Pros:

Clean spacious room

Cons:

The heater in the room was incredibly loud and disruptive

2025-12-28 • via Nuitee
M
Monika • solo_traveller • us
10
A very relaxing experience in a modern, new hotel.
Pros:

Very clean, great design and comfort in room. Check-in process was easy. Lobby, pool, fitness areas are great.

Cons:

N/A

2025-11-25 • via Nuitee
C
Christine • couple • us
8
2025-11-19 • via Nuitee
G
Gergő • couple • hu
8
2025-11-02 • via Nuitee
Åsa • extended_group • se
9
2025-10-22 • via Nuitee
M
Mehmet • couple • tr
10
2025-10-22 • via Nuitee
S
Sonya • couple • us
10
2025-10-16 • via Nuitee
N
Niewinski • family_with_children • us
10
We were very happy with our room.
Pros:

Front desk staff were very nice and helpful. We were able to get early check in which we were very grateful for. Hotel is very nice and clean. Room was spacious, clean and had very comfortable beds.

Cons:

Clean

2025-10-13 • via Nuitee