Express Inn

Hotels
Independent
6.2 (112 reviews)
353 Lewisberry Rd, I-83 & I-76 Exit 39A, New Cumberland, Pennsylvania, 17070 , New Cumberland , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Outdoor pool - seasonal
Fitness facilities
Golfing nearby
Downhill skiing nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Comfortable beds
Proximity to Hershey Park
Cons:
Dirty pool
Outdated facilities
Insufficient towels

Categories

Cleanliness
4.16
The pool was dirty, and the hotel did not look clean at all.
Service
7.63
Standard service quality for this hotel tier.
Location
7.67
Proximity to Hershey Park is beneficial.
Room Quality
6.12
Comfortable beds but bathroom needs updating.
Amenities
5.15
Limited towels and wash rags provided.
Value for Money
6.11
Not quite worth the price given the condition.
Food and Beverage
6.16
No specific feedback on food and beverage.
Overall Experience
6.63
Overall, not satisfied due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:51

Property Description

Recreation Opportunities
Make a splash in the outdoor pool or break a sweat in the fitness center during your stay at Express Inn.

Convenience at Your Fingertips
Enjoy complimentary wireless internet access, room service, and a delicious daily continental breakfast.

Featured Amenities
Benefit from complimentary wired internet, a business center, and free self-parking while staying at Express Inn.


Book your stay at Express Inn in New Cumberland now and experience a perfect blend of comfort and convenience near Yellow Breeches Creek.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 11 AM to 8:30 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.2
Based on 112 reviews
Cleanliness: 4.16
Service: 7.63
Location: 7.67
Room Quality: 6.12
Amenities: 5.15
Value for Money: 6.11
Food and Beverage: 6.16
Overall Experience: 6.63
S
Sharif
2
Pros:

Not good

2025-08-28 via Nuitee
V
Verified traveler
2
Pros:

Unfortunately the hotel did not look nothing like the pictures, everything was outdated, not clean at all, pool was green and dirty.

2025-08-11 via Nuitee
M
Mark family
2
Pros:

Dirty pool, rats running around…

2025-08-07 via Nuitee
M
Margaret Ann
8
Pros:

Was a nice place while visiting Hershey park

2025-08-06 via Nuitee
M
Michelle family
8
Pros:

The beds are very comfortable, the bathroom still needs updating, the caulking around the bathtub had a big hole in it. Not enough towels and wash rags for the number of people in our group. Tv was good, fridge was clean.

2025-07-29 via Nuitee
P
phyllis sue partner
6
Pros:

Room had a musky smell fan in bathroom was very loud

2025-07-14 via Nuitee
A
Alejandro family
2
Pros:

To Begin with the lady at the reception was nice but it smelled a bit weird inside once we arrived to our rooms there was a yellow stain on the bed not sure if it was a pee stain or not and besides that there were hairs on my bed and not just one type of hair there were multiple long, short, curly. Besides the bed the paint was peeling off the wall, there was trash near the a/c. The room in general smelled funky. The toilet had problems when you flushed and the water wouldnt flush. Overall the room was completely unsanitary and definitely not somewhere i will ever sleep again. Never coming back there again!

2025-07-14 via Nuitee
D
DAWN
2
Pros:

There was hair on the pillow and stained sheets. The security lock did not work so anyone could enter the room hallway from the outside. I immediately left and did not stay.

2025-07-13 via Nuitee
M
Marta
10
Pros:

It was very nice and peaceful

2025-07-07 via Nuitee
K
Kayla
2
Pros:

If you know what's good for you you won't even pull into the parking lot here. This place is a complete abomination from the poor service to the disgusting rooms and poorly maintain building and the refusal of my refund after spotting bed bug markings on the mattresses I will be posting pictures and demanding my refund since they refuse to do it I hope hotels.com does the right thing

2025-06-11 via Nuitee
T
Tammy partner
8
Pros:

This is a moderate place to stay. The surroundings were quiet and the staff was polite and helpful. The condition of the room was decent and appeared clean. It needed a fresh touch and attention to details. The hair dryer on the wall did not work and there was no air flow in the bathroom. We did see there was a breakfast and were told it was bagels and pastries. It was good for the price.

2025-05-28 via Nuitee
M
Maya family
4
Pros:

Not good, not staying there again. Management needs to invest into the property to attract customers. Breakfast was terribly limited, property looks like was not taken care of since 1980s, not even hair conditioner, just one little shampoo and soap bar, Pool was closed .

2025-05-27 via Nuitee
E
ERIC
4
Pros:

Their service was poor,no breakfast when it advertised before booking, no coffee machine in the room, the soap they provide was not good, in the fridge was dirty. Poor service, wil not booked it

2025-03-03 via Nuitee
F
Frank family
2
Pros:

No breakfast like they said on the internet that’s why I booked

2025-03-01 via Nuitee
G
Geneveigh family_with_children
4
Pros:

I booked this property because it offered breakfast and was affordable. Upon checking in, I found out they no longer offer breakfast, not even a coffee pot in the room like every other place I’ve stayed. Our room was either frigid or sweltering. The place seemed pretty busy so we didn’t bother asking for a new room for our short stay.

The office staff were friendly.

2025-02-23 via Nuitee
C
Connie
8
Pros:

The manager was very nice. This hotel was previously owned by a different hotel chain. It is not dirty, buy could use a face lift. Bed was VERY comfortable. Great water pressure, quiet, and clean. I felt very safe at this hotel. The only very small problem I had was, the breakfast was very lacking. There wasn't much there when i went down in the morning. Breakfast is 6-9 and it was 8am when I went down. However, I would def stay here again.

2024-12-10 via Nuitee
A
Alexis
8
Good
Pros:

Good few hick ups but I would still stay again

2024-12-04 via Nuitee
C
Carla
8
Pros:

Great price and comfort … could use a few updates and could have been cleaner .

2024-11-24 via Nuitee
L
Laurie
10
Pros:

The price was good

2024-09-28 via Nuitee
J
Jay
6
Pros:

Can do better

2024-09-21 via Nuitee