Fairfield Inn & Suites by Marriott Helen

Hotels
Fairfield Inn
9 (411 reviews)
8035 South Main Street , Helen , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and updated facilities
Good location near downtown
Excellent pool and breakfast choices
Cons:
Breakfast could be improved, lacking fresh options
Some issues with missing amenities like a fridge

Categories

Cleanliness
9.21
The hotel is described as clean with no reports of dirt or poor maintenance.
Service
9.68
The staff received multiple praises for being friendly, helpful, and going above and beyond.
Location
9.22
The location is appreciated for its proximity to downtown, despite some mention of a hill.
Room Quality
9.17
Rooms were noted to be updated and comfortable.
Amenities
8.2
Amenities were generally good but noted some complaints about breakfast offerings and lack of a fridge.
Value for Money
9.16
Overall, guests feel the hotel offers good value given the experience.
Food and Beverage
8.21
Breakfast options received mixed reviews, with some suggesting improvements.
Overall Experience
9.18
Overall experiences were positive with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:13

Property Description

Convenient Location in Helen

Fairfield Inn & Suites by Marriott Helen is a 3-star hotel located just 1 km from Helen Festhalle. Situated 13 km from Anna Ruby Falls, guests can enjoy the convenience of nearby attractions while staying in a non-smoking property with free private parking.

Comfort and Convenience

Guests can start their day with a buffet, continental, or American breakfast and take advantage of the fitness centre and sun terrace. The hotel also offers free WiFi, a 24-hour front desk, and an ATM for added convenience.

Amenities for All

Whether guests want to grab a snack at the on-site bar, utilize the business area, or explore nearby attractions like Smithgall Woods and Andrews Cove, Fairfield Inn & Suites by Marriott Helen offers amenities for all types of travelers.

Book your stay now at Fairfield Inn & Suites by Marriott Helen for a memorable experience in Helen!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 411 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
R
Ron couple us
9
We had a great stay.
Pros:

Location

2026-08-21 via Nuitee
D
Dalila couple us
8
2026-08-13 via Nuitee
R
Robin W couple us
10
Front desk staff were amazing and gave great recommendations for dinner locations.
Pros:

Cleanliness

2026-08-10 via Nuitee
R
Ronald solo_traveller us
9
Location, close to all the action.
Pros:

The hotel was very clean. The breakfast had a good variety of items. The indoor pool was nice.

Cons:

The general area was too cold.

2026-08-06 via Nuitee
W
Wade solo_traveller us
8
2026-08-05 via Nuitee
T
TERESA family_with_children us
10
Yall rock keep it up
Pros:

They were amazing woof recommend anyone

Cons:

There’s nothing can say

2026-07-09 via Nuitee
F
Forsyth family_with_children us
9
A great time at Fairfield Inn.
Pros:

The staff was very helpful and nice people. We received a full explanation of the amenities and breakfast availability. All of our questions were answered.

2026-06-29 via Nuitee
M
Milinda couple us
10
2026-06-26 via Nuitee
S
Sonal couple us
9
Pros:

Great location.
Clean place

2026-06-26 via Nuitee
E
eduardo solo_traveller us
10
Pros:

El servicio y la atención

2026-06-23 via Nuitee
H
Henry solo_traveller us
10
Pros:

The hotel was fantastic. The staff did everything they could to help us but booking.com really messed up on their part. They did not follow through with booking to the hotel.

Cons:

The staff at the end Way and beyond duty to get us in because of booking.com had not done their job.

2026-06-16 via Nuitee
J
JONELL couple us
10
great stay, would stay again.
Pros:

great in accommodating us, especially when arrived and they couldn't find a reservation (that had booking.com confirmation.) Also, staff very helpful in suggesting local attractions & activities. Breakfast area well maintained and good variety of choices.

2026-06-13 via Nuitee
K
Kala solo_traveller us
10
2026-06-12 via Nuitee
E
Eugene couple us
9
Good stay, good location
Pros:

The room, the location.

Cons:

Nothing

2026-06-10 via Nuitee
C
Cdukes2013 solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-06-08 via Nuitee
V
veronica solo_traveller us
10
2026-06-05 via Nuitee
K
Kennedy couple us
10
2026-06-05 via Nuitee
A
Areona family_with_children us
10
Pros:

Very friendly staff. And good breakfast.

Cons:

There was nothing negative to report

2026-05-26 via Nuitee
X
X2695NKmarciaw Couples
8
can't sleep on sofa bed
Pros:

Good breakfast standard, clean, good customer service, but do not count to sleep in the sofa bed! it's like a torture chamber... a blanket on top of springs, horrible! Pool was cold...

2026-05-25 via Tripadvisor
D
Danielle couple us
10
Great location to Helen attractions
Pros:

Our room was clean and just the right size for a weekend stay. Shower was very roomy. Bed was comfortable. Staff was helpful in getting me a synthetic pillow as I am allergic to down feathers and forgot to bring my own pillow. Breakfast was very good! Would definitely stay here again for a weekend getaway in Helen

Cons:

No complaints.

2026-05-24 via Nuitee