Casual de las Olas San Sebastián by Casual Hoteles

Hotels
•
Casual Hoteles
8.7 (7263 reviews)
Pio XII.aren Plaza 3 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Noise issues
Breakfast variety

Categories

Cleanliness
8.63
Overall cleanliness was praised, but some mentioned minor issues like smells.
Service
9.1
Staff described as friendly and helpful across many reviews.
Location
9.14
Multiple reviews highlighted the excellent location, very convenient.
Room Quality
8.59
Rooms were described as spacious and comfortable, with a few mentions of noise.
Amenities
8.62
Amenities considered adequate, though breakfast variety was noted as lacking.
Value for Money
8.78
Good value for the quality received per various comments.
Food and Beverage
8.13
Breakfast was seen as decent but not exceptional with some criticism.
Overall Experience
8.6
General satisfaction reported with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:49

Property Description

Prime Location in San Sebastián
Situated in the vibrant Amara district, Casual de las Olas San Sebastián offers proximity to popular beaches like Zurriola, Ondarreta, and La Concha, as well as key attractions such as Victoria Eugenia Theatre.

Comfortable and Well-Equipped Rooms
The hotel features air-conditioned rooms with free WiFi, private bathrooms, desks, and flat-screen TVs. Enjoy a cozy stay with provided bed linen and towels for your convenience.

Multilingual Staff and 24/7 Reception
With a multilingual team fluent in English, Spanish, French, and Portuguese, expect exceptional service and assistance round the clock during your stay at Casual de las Olas San Sebastián.

Ready to experience the best of San Sebastián? Book your stay at Casual de las Olas for a memorable and convenient visit.

Important information:

When traveling with pets, please note that an extra charge of 10€ per pet / per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.7
Based on 7263 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.13
Overall Experience: 8.6
D
Dimitris • couple • gr
9
Pros:

Πολύ καλό και πλούσιο πρωινό.
Ωραία τοποθεσία λίγο απομακρισμένη από το κέντρο.

Cons:

Δυσκολευτήκαμε αρκετά να εντοπίσουμε το ξενοδοχείο. Θά έπρεπε να ήταν πιό εμφανώς προβεβλημένη, μαρκαρισμένη η θέση του!

2026-05-09 • via Nuitee
G
Gary • solo_traveller • ca
8
2026-05-09 • via Nuitee
G
Giulietta • extended_group • it
10
Accoglienza, pulizia, comodità, comfort
Pros:

Stanza ampia e pulita, servizi grandi, completi e comodi. Tutto nuovissimo. Letti grandi e comodi. Accoglienza top con bottigliette di acqua di cortesia entrambi i giorni e dolcetto di benvenuto entrambi i giorni, trovato in camera. Tutto eccellente.

Cons:

Nulla, tutto perfetto. Non è in pieno centro ma in una ventina di minuti si raggiunge la Concha a piedi.

2026-05-09 • via Nuitee
V
Virginie • solo_traveller • fr
7
Pros:

Les réceptionnistes et les dames du petit déjeuner très agréables. Chambre très spacieuse, décoration colorée et moderne.

Cons:

Le bémol, il est précisé sur le site "parking intérieur", ce qui n'est pas le cas. En cliquant sur cette mention, on peut voir qu'il n'est pas à l'hôtel et que c'est plus de 20 € la nuit.
L'insonorisation d'une chambre à l'autre, moyen.

2026-05-09 • via Nuitee
E
Eduardo • extended_group • es
9
2026-05-09 • via Nuitee
J
Josiane • solo_traveller • fr
10
Pros:

Nous avons passé un agréable séjour: personnel. très agréable et serviable. Chambre spacieuse, très propre. Nous recommandons cet établissement les yeux fermés

2026-05-09 • via Nuitee
M
Micaela Oyana • solo_traveller • es
10
Excelente experiencia
Pros:

La limpieza de la habitación y la variedad del buffet desayuno

Cons:

Nada, todo estaba muy bien

2026-05-08 • via Nuitee
S
Sanityclause • solo_traveller • gb
7
Quiet part of town - San Sebastian is well worth a visit.
Pros:

Breakfasts were quite good, room size was really good and it was very well cleaned.

Alba, the receptionist was super customer focused.

Cons:

There was no safe in the room. We couldn't use the balcony of the room as the handles had been removed - seems to be the case across the entire hotel.

It was quite a distance into town but well connected for transport.

2026-05-08 • via Nuitee
G
Gabriella • family_with_children • fr
9
A recommander !
Pros:

Accueil, confort de la chambre, propreté, petit déjeuner très bon et copieux

Cons:

Le décor de la chambre et la vue

2026-05-07 • via Nuitee
R
Ramona Claudia • solo_traveller • ro
9
2026-05-07 • via Nuitee
D
Diego • solo_traveller • es
9
2026-05-07 • via Nuitee
B
Borja • solo_traveller • es
8
Pros:

La relación calidad-precio sin duda. Comparando con el resto de precios de Donosti, y teniendo en cuenta que la habitación (2 adultos y 2 niños) era súper amplia y las instalaciones estaban como nuevas, no se le puede pedir más

Cons:

Me gustó todo

2026-05-07 • via Nuitee
N
Noelia • solo_traveller • es
10
2026-05-07 • via Nuitee
M
Maria Nerina • solo_traveller • es
10
Pros:

Bien situado y muy cómodo

2026-05-06 • via Nuitee
B
Beylac • solo_traveller • fr
10
2026-05-06 • via Nuitee
A
Alejandro • solo_traveller • es
10
Pros:

Todo

2026-05-06 • via Nuitee
L
Laura • couple • nl
8
Buen alojamiento a un paseo del centro de San Sebastián.
Pros:

El alojamiento es perfecto para visitar la ciudad, a un paseo de 15 minutos andando al centro de San Sebastián. La habitación era espaciosa, y el baño también. El personal muy amable.

Cons:

Nuestra habitación, aunque espaciosa y limpia, estaba en una zona rara del hotel, justamente al lado del salón donde se hacen los desayunos, por lo que ademas del ruido desde bastante temprano por la mañana, para salir del alojamiento hay que pasar por el salón mientras los huespedes estan desayunando. Nos pareció algo incomodo.

2026-05-06 • via Nuitee
K
Kertész • couple • gb
10
2026-05-05 • via Nuitee
O
Omar • solo_traveller • be
4
2026-05-05 • via Nuitee
P
Pablo • family_with_children • es
9
2026-05-05 • via Nuitee