Hampton Inn Phoenix-Chandler

Hotels
•
Hampton Inn
7.8 (279 reviews)
7333 West Detroit Street , Chandler , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good breakfast
Cons:
Room not well maintained
Bad customer service experiences
Stained carpet

Categories

Cleanliness
6.94
The room carpet is badly stained, the bathtub had a dirty rag in it. Overall the room was pretty dated but the rest of the hotel was nice.
Service
8.41
Friendly and helpful staff throughout the visit, with dedicated customer service highlighted.
Location
7.95
The location of the facility was central to the business area.
Room Quality
7.4
Room size issues mentioned, such as the bed being too small for its frame.
Amenities
7.43
The property needs some care; it looks tired, with some broken amenities.
Value for Money
7.89
Good value for the money stated in multiple reviews.
Food and Beverage
8.44
Breakfast quality highly praised, one of the better hotel breakfasts.
Overall Experience
7.91
Overall, good stay with some positive experiences emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:05

Property Description

Convenient Location and Amenities
Located near corporate offices in Chandler, Hampton Inn Phoenix offers services and amenities just minutes from attractions.

Surrounded by Entertainment
Championship golf courses, restaurants, and shopping surround the hotel, with attractions like the Chandler Center for the Arts nearby.

Complimentary Offerings
Guests enjoy free high-speed internet, morning breakfast, outdoor pool, and fitness center at Hampton Inn Phoenix - Chandler.

Experience comfort and convenience at Hampton Inn Phoenix - Chandler. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 279 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 7.91
G
Gabriela • couple • mx
8
Bien en general
Pros:

Cuando viajas por turismo muchas veces no te levantas tan temprano y ya no alcanzas a desayunar, creo que con una hora mas que se extendiera el servicio sería bueno

Cons:

Llegamos a la ciudad de Phoenix y al hotel, muy temprano, (8 de la mañana) cansados y desvelados y en otra ocasión nos han permitido el ingreso a la habitación con un pago adicional, esta vez no se nos permitió el ingreso y fue un poco molesto

2026-01-19 • via Nuitee
N
Nigar • extended_group • us
10
My stay at this hotel was very pleasant.
Pros:

I liked the size of the bathroom and the room.

Cons:

The doors to the room stays open although it looks closed until you close it with full force.

2026-01-05 • via Nuitee
M
Martina • couple • us
9
2025-12-30 • via Nuitee
O
Olaniran • solo_traveller • ng
10
Exciting .A moment to remember .
Pros:

The location of the facility was central to business area .The breakfast also was of good quality .

Cons:

Nothing .Everything went well

2025-12-29 • via Nuitee
F
Francisco • family_with_children • us
10
2025-10-19 • via Nuitee
J
john
8
Pros:

Clean enough room.
Reasonably priced for the Chandler area.

2025-10-09 • via Nuitee
S
Shawn • partner
8
Pros:

Good value for the money. The property needs some care; it looks tired. Staff is excellent, friendly and helpful.

2025-10-09 • via Nuitee
J
Jessica
4
Pros:

When we initially arrived to our room, there was a large stain on the floor. The blinds did not work and we were able to have someone that evening come and fix them. The building engineer then came the next day and said that he fixed the blinds, but when we went to use them at night, they still were not fixed and all fell apart. The bed itself was too small for its frame and as a result had a skirt underneath it to hide this which I then stubbed my toe on which resulted in me having a limp for the remainder of my trip even up until now 2 weeks later. We were planning to stay multiple nights at this hotel, but after seeing the condition of our room, we ended our stay and got our relatives who were also planning to come in later that week to also cancel. This is the worst Hampton inn I’ve ever been to and the worst hotel I’ve stayed at this year. I would not recommend this to anyone.

2025-09-30 • via Nuitee
M
Margaret • family
8
Pros:

Easy check-in. Overall, room fine, clean. Bulb burned out by the bed, poor room lighting. WD40 the bathroom door as it squeaks loudly. Also, the main door does not shut completely, but stops just short of closing. Had to check and push shut to ensure safety.

2025-09-30 • via Nuitee
A
Andra Clark • partner
10
Pros:

A warm welcome from Jeff, lobby and our room was clean.
Some updates needed in the room and bathroom. Excellent breakfast with lots of items cold and hot, very nice staff the whole visit. Lots of close eating and shopping. Great stay

2025-09-25 • via Nuitee
B
Brian
10
Pros:

At 0530 this morning I realized that my charger wasn’t working so I went to the front desk, and the gentleman working was looking for a cord that was compatible to my phone. He searched multiple areas but was unsuccessful. He then suggested that I go to the Circle K across the street, success. I appreciate that type of customer service, he went above and beyond.

2025-09-24 • via Nuitee
D
Danielle
10
Pros:

Great place to stay with great access to shopping and food!

2025-09-21 • via Nuitee
T
Tailor
10
Pros:

Good place to stay

2025-09-18 • via Nuitee
M
Mitchell
10
Pros:

Nice staff and a convivence location.

2025-09-14 • via Nuitee
J
John kenneth
6
Pros:

One of the better hotel breakfast. Staff really courteous. Buttons didn't work too well in the elevators. Cabinet broken where the fridge is.

2025-09-09 • via Nuitee
D
David
10
Pros:

Staff was excellent, room was clean, spacious, quiet, and comfortable. The whole lobby and dining area were clean and organized.

2025-09-04 • via Nuitee
M
Mae Xyza
8
Pros:

Friendly and helpful staff

2025-09-01 • via Nuitee
H
Harmony • friends
10
Pros:

Everything was great!

2025-09-01 • via Nuitee
R
Robert
6
Pros:

The room carpet is badly stained, the bathtub had a dirty rag in it. Over all the room was pretty dated but the rest of the hotel was nice.

2025-08-23 • via Nuitee
R
Richard • family
8
Pros:

Overall, good stay. We were on the third floor and the elevator button didn't work to go down only to go up

2025-08-17 • via Nuitee