Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
5.58
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.55
Generally positive feedback about the staff's friendliness and assistance.
Location
9.59
Many reviews praised the convenient location of the hotel.
Room Quality
8.04
Some rooms were described positively, but issues with size and condition were noted.
Amenities
8.07
Amenities such as breakfast were praised, but the lack of a gym was a downside.
Value for Money
8.53
Mixed feedback; some felt the price justified the experience, while others were dissatisfied.
Food and Beverage
9.58
Breakfast received high praise for variety and quality.
Overall Experience
9.05
Overall a positive experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:16

Property Description

Modern Accommodations
Experience the modern and warm atmosphere of Mercure Porto Centro Santa Catarina. The hotel offers renovated rooms with city views, air conditioning, and luxurious amenities like a relaxing bathtub.

Culinary Delights
Indulge in regional Portuguese cuisine at 'La Bicicleta' restaurant while enjoying panoramic views of Porto. Unwind with a drink at the cozy hotel bar or rooftop terrace for a memorable dining experience.

Convenient Location
Located in the heart of Porto, near São Bento train station and popular attractions, Mercure Porto Centro is perfect for families, couples, and business travelers. Explore the city's historic center with ease from this ideal base.

Book now for an unforgettable stay at Mercure Porto Centro Santa Catarina!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2282 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
S
Shanti • solo_traveller • us
8
A Hotel with a Great Location
Pros:

The location was perfect — very close to paid hotel parking and within walking distance of everything. Our room had a beautiful view of the church, and iconic spots like the Dom Luís Bridge, the stunning tiled São Bento Railway Station, shops, restaurants, and cafés were all just steps away.

What truly made the stay special was the staff. Everyone was incredibly warm, friendly, and welcoming, always greeting guests with a smile. A special thank you to Selma, who went above and beyond to make our stay memorable.

Cons:

Lot of traffic around the elevator!

2026-05-23 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-05-23 • via Nuitee
L
Luisa • family_with_children • us
10
2026-05-19 • via Nuitee
B
Baruch • solo_traveller • il
9
Pros:

המיקום נגיש לכל הרחובות התיירותיים.

Cons:

בעיית חניה באזור כולו ובימי ראשון לא ניתן להגיע עם הרכב כדי להוריד מזוודות.

2026-05-19 • via Nuitee
A
Avetta • couple • ar
10
Nos encantó todo. Excelente el servicio, la habitación y la ubicación
Pros:

Todo. Excelente la atención, el servicio y la habitación.

Cons:

Nos encantó todo.

2026-05-14 • via Nuitee
B
Brenda • couple • ca
8
Good location as a home base to explore Porto.
Pros:

Location was close to the train station (although up a very big hill) and walkable or a short Bolt ride to everywhere we wanted to go. Breakfast was as expected, slightly overpriced but good. Staff were excellent with information and suggestions. Room was spacious.

Cons:

Bed was hard and uncomfortable. Floors in the bathroom were very slippery tile and the water pressure in the shower wasn't great, most of the water flowed out of the tap not the shower head.

2026-05-10 • via Nuitee
W
Wander391826 • Couples • North Vancouver, British Columbia
8
Affordable and Superbly Located
Pros:

Nice hotel with a great breakfast and superb location. Unlimited sites to see within walking distance. Near many restaurants. Quiet for a good night's sleep.

2026-05-08 • via Tripadvisor
C
Cheryl • solo_traveller • gb
10
Very good. Good situation in Porto.
Pros:

Excellent breakfast. Staff went above and beyond expectations. They traced me in Spain when my baggage was stolen and reinstated it...put me in touch with the person who had taken it by mistake.

Cons:

Nothing

2026-05-08 • via Nuitee
P
Patricia • solo_traveller • ca
9
A great stay!
Pros:

Nice hotel, clean and quiet.
Good location.
Excellent breakfast.
Staff was polite and friendly.

Cons:

Bed was a bit hard.

2026-05-06 • via Nuitee
D
Debbie • couple • gb
8
Would use this hotel again.
Pros:

The staff were very friendly and helpful. The location was good. The hotel was clean - we did t really use the facilities.
It was so used being able to leave bags there.

2026-05-04 • via Nuitee
R
Restrepo • couple • co
10
2026-05-04 • via Nuitee
C
Carmen • solo_traveller • cl
8
Muy buena ubicación
Pros:

Ubicación

Cons:

Iluminación de la pieza muy mala

2026-05-03 • via Nuitee
M
Marco Paulo • solo_traveller • fr
10
2026-05-03 • via Nuitee
J
Jacira • couple • pt
10
Pros:

Porto city

2026-04-29 • via Nuitee
F
Fernando • couple • br
9
2026-04-28 • via Nuitee
M
monica • solo_traveller • ar
8
Muy buena opción en Oporto
Pros:

Muy bien ubicado en la zona de céntrica

2026-04-28 • via Nuitee
A
ALESSANDRA • couple • it
9
Pros:

La colazione era variegata sia dolce sia salata.
La posizione dell’albergo è buona e il personale molto disponibile e accogliente

Cons:

La camera non era fornita di ciabatte monouso e il frigo bar con sportello trasparente aveva la luce che si accendeva e spegneva continuamente per tutto il giorno ma ancora più fastidiosa anche tutta la notte
Per il resto bella camera e pulizia buona

2026-04-27 • via Nuitee
V
Vladimir • extended_group • ch
8
bon hôtel et bonne emplacement.
Pros:

le confort des lits, la propreté, le personnel sympa et accueillant.Bonne situation de l'hotel.
Le check in original.

2026-04-26 • via Nuitee
P
Patrick • solo_traveller • gb
8
Marvelous Mercure
Pros:

Good location. Standard rooms are a bit small, but the superior rooms have good space. Staff very supportive

2026-04-26 • via Nuitee
K
KM • solo_traveller • mt
9
Mercure Short Break
Pros:

Very centrally located and very helpful staff

2026-04-26 • via Nuitee