Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
5.58
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.55
Generally positive feedback about the staff's friendliness and assistance.
Location
9.59
Many reviews praised the convenient location of the hotel.
Room Quality
8.04
Some rooms were described positively, but issues with size and condition were noted.
Amenities
8.07
Amenities such as breakfast were praised, but the lack of a gym was a downside.
Value for Money
8.53
Mixed feedback; some felt the price justified the experience, while others were dissatisfied.
Food and Beverage
9.58
Breakfast received high praise for variety and quality.
Overall Experience
9.05
Overall a positive experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:16

Property Description

Modern Accommodations
Experience the modern and warm atmosphere of Mercure Porto Centro Santa Catarina. The hotel offers renovated rooms with city views, air conditioning, and luxurious amenities like a relaxing bathtub.

Culinary Delights
Indulge in regional Portuguese cuisine at 'La Bicicleta' restaurant while enjoying panoramic views of Porto. Unwind with a drink at the cozy hotel bar or rooftop terrace for a memorable dining experience.

Convenient Location
Located in the heart of Porto, near São Bento train station and popular attractions, Mercure Porto Centro is perfect for families, couples, and business travelers. Explore the city's historic center with ease from this ideal base.

Book now for an unforgettable stay at Mercure Porto Centro Santa Catarina!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2199 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
P
Pedro couple pt
9
2026-03-28 via Nuitee
M
maria jose couple es
8
2026-03-26 via Nuitee
M
Maria solo_traveller gr
10
Καταπληκτικό σε όλα!
Pros:

Η ευγένεια όλου του προσωπικού.Τα σωστά υλικά και η υπέροχη διακόσμηση τόσο στα δωμάτια, όσο και στους κοινόχρηστους χώρους, που σου δημιουργούν απίστευτη ζεστή αίσθηση σπιτίσιας χαλάρωσης.Ο καταπληκτικός αρχιτεκτονικός σχεδιασμός όλων των χώρων.Τα πρωινό με ποιοτικότατες πρώτες ύλες.Η θέα.Η καθαριότητα.Η καφετιερα με τις καψουλες καφε και τσαι.Λεπτομέρεια: μείναμε στο deluxe δωμάτιο.

Cons:

Δεν βρισκω κατι.

2026-03-25 via Nuitee
B
Benedito couple br
10
2026-03-24 via Nuitee
W
Wonha couple fr
9
2026-03-23 via Nuitee
A
AndreR04 family_with_children pt
9
Pros:

Excelente localização, quarto enorme.

2026-03-22 via Nuitee
V
Valerio couple it
9
Se ritorniamo, ritorniamo.
Pros:

Quasi tutto.

Cons:

Stanza un po' piccola.

2026-03-22 via Nuitee
E
Ebru couple tr
8
İyi konum , yardım eden çalışanlar
Pros:

Konumu ve çalışanların ilgisi. Özellikle bruno ya teşekkür ederiz

2026-03-21 via Nuitee
H
Hervé couple fr
8
2026-03-16 via Nuitee
C
Chloe couple ch
8
2026-03-16 via Nuitee
N
Nir .f solo_traveller pt
10
2026-03-16 via Nuitee
N
NATENAPA family_with_children th
10
2026-03-15 via Nuitee
N
Nikolina couple se
9
Great location
Pros:

Great location, clean rooms, nice staff.

2026-03-13 via Nuitee
H
Hannah solo_traveller au
10
Pros:

Great location!! The staff were very friendly, helpful and fluent in English

2026-03-12 via Nuitee
J
Jose couple pt
7
2026-03-12 via Nuitee
T
Thales Braghini Leão couple br
5
Passando calor no inverno por conta de sistema de aquecimento sem controle individual.
Pros:

Hotel é bom, com quartos espaçosos e os funcionários foram prestativos. Bom café da manhã. Limpeza bem efetuada e com roupas de cama e toalhas adequadas para o perfil do hotel.

Cons:

Tivemos problemas no sistema de aquecimento central. Os controles individuais nos quartos não funcionam. Estava fazendo 10 graus na madrugada e mesmo assim passamos muito calor dentro do quarto, porque o aquecimento central estava exagerado. Não conseguimos dormir bem. Explicaram que era uma programação do sistema de ar e nada poderiam fazer. A solução foi emprestar um ventilador muito barulhento, já que as janelas não abrem. Muito desconfortável passar calor no inverno.

2026-03-11 via Nuitee
J
Jia-Yin family_with_children tw
9
2026-03-11 via Nuitee
J
jose solo_traveller pt
10
2026-03-10 via Nuitee
C
Cristina couple it
7
Pros:

Non fatta

Cons:

Il prezzo della colazione. Esagerato!

2026-03-08 via Nuitee
P
Peter couple ca
8
Property was well run with courteous and helpful staff.
2026-03-08 via Nuitee