Axiom Hotel

Hotels
•
Independent
8.5 (140 reviews)
28 Cyril Magnin Street, San Francisco, California, 94102 , San Francisco , US

Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
Arcade/game room
Library
Safe-deposit box at front desk
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Central, convenient location for public transport and attractions
Friendly, helpful staff and smooth check-in/valet
Rooms generally clean with fresh linens/towels
On-site amenities: fridge/tea-coffee, water/ice machine, cafe and good coffee shop
Easy access to shops and transit; rental record player noted as a unique amenity
Cons:
Noisy portable AC units in some rooms; sometimes ineffective
Perceived overpriced relative to offerings; large deposit reported
Union Square area has visible homelessness at times, affecting comfort at night
Some rooms are small and have awkwardly placed mini-fridges or bed discomfort
Occasional in-room issues reported (TV freezing, Wi‑Fi problems for one guest)

Categories

Cleanliness
9.5
Multiple reviews note rooms were clean, fresh linens and towels changed daily; housekeeping praised.
Service
9.5
Staff repeatedly described as friendly, helpful, accommodating; easy check-in, valet and helpful front-desk service mentioned.
Location
8.5
Excellent central location with immediate access to trains/cable cars and shopping, but several guests mention visible homelessness in Union Square area that can affect evening comfort.
Room Quality
7
Mixed feedback: rooms are described as clean and sometimes spacious, but multiple guests reported uncomfortable beds, small rooms, noisy/ineffective portable AC units, and a problematic TV in one room.
Amenities
9
Good on-site amenities noted (fridge, tea/coffee, water/ice machine, cafe, rentable record player, excellent coffee shop in building); some limitations on in-room AC noted but overall amenities well-regarded.
Value for Money
7
Mixed to negative: several reviewers felt the hotel was overpriced for what was offered and cited an expensive deposit; others felt it was good value.
Food and Beverage
8.5
Limited dining on-site but reviewers enjoyed the hotel cafe/light meals and an excellent coffee shop in the building.
Overall Experience
9
Most guests report a positive overall stay and would return; common praises for location, cleanliness and staff dominate despite some room/AC and value complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Amenities - Indulge in the 24-hour fitness center, concierge services, and an arcade/game room for endless entertainment options.

Delectable Dining Options - Savor delicious meals at The Turn Cafe restaurant or grab a coffee at the cafe, ensuring your culinary desires are always met.

Comfortable Accommodations - Unwind in the 155 guestrooms featuring modern amenities such as flat-screen TVs, designer toiletries, and plush pillowtop beds for a restful stay.

Book your stay at Axiom Hotel in San Francisco now for a blend of luxury, convenience, and entertainment all in one place.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 140 reviews
Cleanliness: 9.5
Service: 9.5
Location: 8.5
Room Quality: 7
Amenities: 9
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 9
C
Chris • partner
10
Pros:

.

2025-10-11 • via Nuitee
D
Dany
6
Pros:

It was so loud in the room. The beds were not very comfortable. Otherwise it was fine.

2025-10-11 • via Nuitee
J
Joshua
8
Pros:

Great hotel at a great location to hop on the train or cable car being at the front door. Close proximity to shops. My only dislike is the portable AC unit that was in my room. It was loud and i couldn’t turn it off because i would’ve gotten hot. But overall great hotel.

2025-10-10 • via Nuitee
J
Joshua • partner
10
Pros:

Clean room , nice staff

2025-10-07 • via Nuitee
C
Chelsea • partner
10
Pros:

Easy check in, valet and check out. Also having an easy accessible water and ice machine was a plus.

We didn’t do this but I think you can rent a record player and vinyls which is neat!

2025-10-05 • via Nuitee
A
Andrew
10
Pros:

No issues, easy check-in, will be back!

2025-10-05 • via Nuitee
O
Oleksandr
8
Pros:

AC issues

2025-10-02 • via Nuitee
L
Lisa
4
Not a good deal
Pros:

Unfortunately, overpriced for the offerings. The place is dark, the wifi didn't work and the air conditioning didn't work. The staff was nice and helpful but overall, felt like we were overcharged for what we got.

2025-09-30 • via Nuitee
T
Theo thierry
8
Thumbs up!
Pros:

The room was very nice: clean, spacious, and surprisingly quiet given the central location. The bathroom was another highlight: modern, large, and very well designed.

The only downside was the portable AC unit, which was really noisy at night. I’d recommend bringing earplugs if you’re a light sleeper. Aside from that, everything else was fine

2025-09-29 • via Nuitee
G
Giles • partner
10
Pros:

Great value for money. Comfortable room, with fridge and tea/coffee.
Location is great, but as with most of SF keep your wits about you when walking alone after dark.

2025-09-26 • via Nuitee
D
Daniela
4
Pros:

Warning before booking, union square area is full of homeless

2025-09-24 • via Nuitee
M
Marilyn • partner
10
Pros:

We really enjoyed our stay at Axiom Hotel. The staff were really friendly and very helpful. Also the room was really clean and fresh with linen and towels changed every day, can't find fault with anything. Would definately stay here again if we're ever back in San Francisco!!

2025-09-15 • via Nuitee
C
Christina • partner
10
Pros:

Great stay!

2025-09-14 • via Nuitee
D
Doran
6
Pros:

Nice hotel but a 235$ deposit is insane to me.

2025-09-08 • via Nuitee
N
Neila • partner
10
Pros:

The hotel is extremely convenient for public transportation, which can easily take you just about anywhere in the city. There are multiple shopping venues in the area, although we didn't frequent any. Oracle Park, home of the SF Giants, is an easy 10-minute subway ride from Powell St. Station (which is, at most, 5 minutes from the hotel). There isn't much for dining options within the hotel, although we enjoyed a couple of light meals from the hotel cafe. The staff was extremely pleasant, helpful, and accommodating. The only drawback is, of course, the homeless presence around the train stop. While somewhat uncomfortable, we never felt threatened nor were we approached--they were just there. Our next trip to San Francisco will include a return stay at the Axiom.

2025-09-02 • via Nuitee
S
Sonia Kaur
10
Pros:

Love them

2025-08-17 • via Nuitee
M
Manuel
8
Pros:

i think the room was missing a small fridge at least, its common in hotels to have one.

Hotel is well located and was clean and staff was nice in general.

2025-08-12 • via Nuitee
A
Ana • family
6
Pros:

Small room and mini fridge was very closed in to open. The cabinet that had the fridge was super close to the bedside. Television in room 515 was freezing or turning off suddenly. Did not enjoy watching movies at night.

2025-08-11 • via Nuitee
O
Omar • partner
10
Pros:

Great coffee shop in the building amazing, the area surrounding the hotel at night arent the best but its walkable tons of food options within a couple blocks

2025-08-11 • via Nuitee
S
susan • partner
8
Pros:

The hotel is generally lovely. Our room and bathroom were clean and spacious. Bed spread was monogramed which adds a luxurious touch.

However...The ventilation system was not working in the room at all. A fan had been set up but it did not adequately aliviate the lack of air conditioning and was noisy.

The hotel listing on Expedia says they have a restaurant and a bar. While you can get limited drink and some food, to call it a separate restaurant and bar is a pretty big over statement.

The hotel staff was lovely and I appreciate them but we are always looking for a hotel with a full service restaurant and bar and this was not available here.

If you don't reqire full food/drink service then this may be the place for you.

2025-08-05 • via Nuitee