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Facilities
Property facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Elevator
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Express check-out
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Smoke-free property
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Wedding services
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Express check-in
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Tours/ticket assistance
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Snack bar/deli
Review Highlights
Categories
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Property Description
Discover an unforgettable experience at CHC Continental, BW Premier Collection, nestled in the heart of Venice, just a stroll away from iconic landmarks like the Grand Canal.
Modern Comforts
Relax in one of our 93 air-conditioned rooms, each thoughtfully designed with minibars, flat-screen TVs, and complimentary wireless internet access, ensuring a rejuvenating stay with all the modern amenities at your fingertips.
Delectable Dining
Indulge in delightful culinary offerings at our on-site restaurant, or savor room service during limited hours while enjoying a stunning terrace view. Don’t forget to start your day with an appetizing buffet breakfast.
Exceptional Services
Our dedicated staff is here to cater to your every need, from concierge services and express check-in/out to convenient babysitting options. Our hotel also provides an exquisite setting for weddings, making it truly special.
Book now to experience the vibrant essence of Venice!
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 May.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Property Policies
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Pets
Pets allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Property policies
-
Check-in & Check-out
Contactless check-out is available
-
General
Cashless transactions are available
-
Pets
Pets allowed
-
General
Professional property host/manager
-
Check-in & Check-out
Contactless check-in is available
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Pets
Pets allowed (no fees)
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Location
Guest Reviews
Nice breakfast.
Perfect location
Great experience
Good proximity to train and ferry stop , easy to find handle location. Hotels ok clean, but old and dated and beds not veri comfortable but ok, breakfast food normal best part is balcony on the canal which is lovely.
Loved the view and dining. Close to train terminal. Easy to navigate.
Staff is so friendly! Clean hotel! Great location!
Beautiful rooms overlooking the canal and conveniently located near the high speed rail terminal.
Hotel was a perfect location.
Breakfast on the canal was beautiful. I liked that this area was non smoking.
Room was great with straightening irons , water , large bath , yoga mat etc. We had a family superior . We were so lucky it was available when we arrived at lunch time. Very grateful. Loved sitting in the armchair by the view.
Great location. Incredible service by all. Great location. I would it it again without hesitation.
Was served what was supposed to be a ceaser salad the chicken was tried out rubber. They refused to comp or change the meal.
Will never use this chain again.
I stayed for 3 nights. On the first day, there was a strong sewer smell in the room that made it difficult to sleep. I reported it, and while the issue was initially addressed, the smell returned on the third night and was even worse — I couldn’t sleep at all. The staff’s response was disappointing; instead of being understanding, they were dismissive and rude. For the amount I paid, I could have booked a much better property.
It’s very pretty when you walk in however the bathroom wasn’t clean and the wear on the shower floor is horrible. For the amount of money that you pay and their advertisement of a four-star hotel doesn’t even come close. The staff was super nice and helpful so that is not a reflection of them.
Good location. Few minutes walk from Venezia Saint Lucia Station and Ferrovia water bus stop. Staff were lovely and welcoming.
Very good location, great staff, confortable room and excelent breakfast.
Sofia at check in was spectacular!
This hotel was fantastic. My wife and I visited Venice for our honeymoon and enjoyed every minute of it. The AC was great, amenities, customer service, and food. Highly recommend
Access to water taxi.
Comfortable bed, but shower area is too small.
Breakfast choice selection and quality are great.
Good location.
I got a deluxe room for comfort and roominess when we got there they put us in the smallest room that was worn down and it made me feel closed in, when I went back to checkin they told me that the room I booked was what I got, when I showed them my email confirmation and the picture it showed of the room they said that the website has the wrong picture up for what I booked expecting me to stay quite, after letting them know that I wasn't happy at all they offered to put me in an upgraded room but with no view because they said in that category room they don't have available at the time, so we accepted it, but it was also worn down less than the other one, the air-condition took forever to cool the room, there were stairs to the sleep area and closet, the safe didn't work, ants in the room. For the total amount of money I paid I was overcharged by $250/night this is more like if I paid for $135/night room.
Location was great. Close to the train station and water transport. Close to the bus drop off from the airport. Spacious, clean and comfortable rooms. Lots of restaurants and shops around. Small elevator.
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