Holiday Inn Express & Suites - Phoenix - Airport North by IHG

Hotels
Holiday Inn Express
9 (2113 reviews)
800 North 44th Street , Phoenix , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Fence around pool
See all facilities

Review Highlights

Pros:
Great location near the airport
Friendly and helpful staff
Cons:
Breakfast area too small
Noise from other guests

Categories

Cleanliness
8.75
Clean and well-maintained rooms mentioned positively, but some guests noted noise issues.
Service
9.75
Staff were described as friendly and helpful throughout the reviews.
Location
9.25
Convenient location close to the airport with good access.
Room Quality
8.75
Rooms described as comfortable and new, minor complaints about size.
Amenities
9.25
Variety of amenities such as breakfast and shuttle services rated positively.
Value for Money
8.75
Perceived as good value, with the quality of service and amenities taken into account.
Food and Beverage
8.25
Breakfast received mixed reviews; good variety but some complained about the experience.
Overall Experience
9.25
Overall positive comments from guests indicating they enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:44

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites - Phoenix - Airport North, an IHG Hotel, is ideally situated just 9.3 km from Copper Square, offering easy access to Phoenix's top attractions. Guests can enjoy the outdoor swimming pool, fitness centre, and free shuttle service, ensuring a comfortable stay.

Modern Rooms with Essential Features
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom. With amenities like air conditioning, bed linen, and towels provided, guests can relax in style. The safety deposit box adds an extra layer of security for peace of mind.

Business and Leisure Facilities
Whether visiting for work or leisure, guests can take advantage of the business centre and sun terrace. Close proximity to Phoenix Convention Center and Papago Park makes it an ideal choice for travelers seeking convenience.

Book your stay at Holiday Inn Express & Suites - Phoenix - Airport North, an IHG Hotel, for a memorable Phoenix experience.

Important information:

Please note the airport shuttle service only operates between 06:00 and 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2113 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
G
Gabriela couple br
10
Conforto, segurança e limpeza! Maravilhoso
Pros:

Tudo

2026-02-11 via Nuitee
D
Donald family_with_children cr
10
Pros:

Super clean new hotel with friendly helpful staff. Will definitely stay here for future visits. Great breakfast!

2026-02-09 via Nuitee
L
Laura extended_group us
8
Cons:

The shuttle wasn't available for us from the airport as they stop running at 11 pm and thats when our flight arrived. Had to get an uber

2026-02-09 via Nuitee
A
Alejandra solo_traveller mx
10
Love the clean space and everything.
Pros:

Super clean! Great location!

Cons:

Everything in order.

2026-02-09 via Nuitee
J
John family_with_children us
10
Pros:

Great location/ Airport shuttle was convenient.

Cons:

Pillows were flat

2026-01-31 via Nuitee
K
Kamila couple pl
3
Nie polecam
Pros:

Warunki w hotelu dobre, czysto

Cons:

Obsługa personelu i udogodnienia oceniam na 2
Hotel oferuje transfer z lotniska jednak po moim przylocie odmówił mi gdyż była 22.40 a transfer jest do 23
Druga sprawa bardzo słabe śniadania / nieświeże pieczywo / a do tego talerzyki papierowe a sztućce plastikowe !

2026-01-30 via Nuitee
A
Ali solo_traveller bh
6
2026-01-30 via Nuitee
D
Debra extended_group us
9
2026-01-29 via Nuitee
K
Karen family_with_children us
10
2026-01-29 via Nuitee
N
Nicholas solo_traveller us
10
2026-01-27 via Nuitee
T
Thomas couple us
9
Great!
Pros:

Finally, a chain hotel that gets everything right! Hotel staff was pleasant, room was spacious and had great storage for everything you would need, including hooks and tile bars, etc. Beds were super comfortable with two types of pillows, one soft and one firm. Breakfast was pretty good with varied items available, including fruit, eggs, pastries, and pretty decent coffee. Located about 10 minutes from the airport rental car facility. Would definitely stay here again.

2026-01-26 via Nuitee
A
Adam family_with_children us
9
Very helpful staff and good hotel.
Pros:

Wish we had time for breakfast as it looked very good. The shuttle driver who brought us over from the wrong Holiday Inn we first tried to check into was incredibly nice and helpful, as was the staff upon check in at this correct Holiday Inn (that has almost the exact same name as the other one).

2026-01-23 via Nuitee
E
Elena couple lt
1
Good but disappointed about the scam
Pros:

Everything was nice but the trust is the most important- people, don’t trust them because they charged me twice! I’ve paid for 2 nights (I asked to pay by cash, they said they will reserve a deposit and it will be returned and now 11 days passed and no money returned to my account. I have to waist my time and write reports to get my money back. Other hotels returned deposit after 3 days.

Cons:

Everything was nice but the trust is the most important- people, don’t trust them because they charged me twice! I’ve paid for 2 nights (I asked to pay by cash, they said they will reserve a deposit and it will be returned and now 11 days passed and no money returned to my account. I have to waist my time and write reports to get my money back. Other hotels returned deposit after 3 days.

2026-01-22 via Nuitee
M
Myung Jin couple us
10
2026-01-21 via Nuitee
K
Kenneth couple us
4
Meh
Pros:

Inn was clean, convenient.

Cons:

Mattress needs replacement. Far too soft and uncomfortable. Pillows also too soft.

2026-01-20 via Nuitee
E
Elaine solo_traveller us
9
Very nice
Pros:

Liked the pool, breakfast, comfy bed and nice staff. Great they provided a shuttle to pick you up and

Cons:

Can't think of anything

2026-01-20 via Nuitee
B
Belinda solo_traveller us
10
2026-01-20 via Nuitee
D
David couple us
10
Pros:

Excellent breakfast

2026-01-20 via Nuitee
E
Elizabeth couple gb
10
Pros:

Breakfast selection was excellent
Easy to get to from the sirport

2026-01-20 via Nuitee
J
John couple us
9
Pros:

Good price, clean room.

Cons:

N/a

2026-01-19 via Nuitee