Hyatt Place Indianapolis Downtown

Hotels
•
Hyatt Place
8.6 (1288 reviews)
130 South Pennsylvania Street , Indianapolis , us
+1 317-762-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleaning issues
High parking fees

Categories

Cleanliness
7.68
The property was clean and well maintained, but some issues were mentioned regarding the room cleanliness.
Service
9.15
Staff were described as very friendly and helpful, enhancing the overall experience.
Location
9.19
Convenient location, especially for guests attending events nearby.
Room Quality
8.14
Overall room quality was rated well, but some guests noted issues with noise and comfort.
Amenities
8.17
Amenities provided were adequate, but some guests pointed out issues such as high parking costs.
Value for Money
8.63
Value was considered good, with some surprises regarding the quality for the cost.
Food and Beverage
9.18
Breakfast received very positive feedback and was considered delicious.
Overall Experience
8.65
Guests had a generally positive experience despite some issues; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Luxurious Amenities
Hyatt Place Indianapolis Downtown boasts a fitness centre, terrace, and a restaurant and bar, ensuring guests have all they need for a comfortable stay.

Comfortable Accommodations
All guest rooms are equipped with modern conveniences like air conditioning, flat-screen TVs, and free WiFi, providing a relaxing retreat after a day of exploring the city.

Convenient Location
Situated just 1 km from Lucas Oil Stadium and close to the city centre, this 3-star hotel is the perfect choice for travelers interested in sports, sightseeing, and local cuisine.

Book your stay at Hyatt Place Indianapolis Downtown now for an unforgettable experience in the heart of Indianapolis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.6
Based on 1288 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
C
Courtney • solo_traveller • us
9
Pros:

Breakfast was good and drinks were reasonably priced. Location was exceptional.

Cons:

Pillows are not the best

2026-08-27 • via Nuitee
B
Brittany • couple • us
10
Perfect!
Pros:

Everything. The staff, the rooms, the location, the breakfast. In fact, I love it so much that I don’t buy tickets to games/concerts at Gainbridge unless I know THIS hotel is available.

Cons:

N/A. It’s great.

2026-08-26 • via Nuitee
M
Marsha • solo_traveller • us
9
Great hotel to stay in when going to an event at Gainbride Fieldhouse.
Pros:

Location and balcony outside restaurant

Cons:

Could have been better at keeping breakfast foods replenished. Ice machine on my floor was not working.

2026-08-23 • via Nuitee
J
Jill • extended_group • us
10
2026-08-23 • via Nuitee
L
Laurie • couple • us
3
2026-08-22 • via Nuitee
S
Stuart • solo_traveller • us
8
2026-08-21 • via Nuitee
M
Michelle • couple • us
10
2026-08-20 • via Nuitee
M
Mrs J Hicks • solo_traveller • us
10
Great stay for Fever games, every time!
Pros:

Great hot breakfast, comfortable beds, exceptionally clean facilities. And best of all RIGHT across the road from Gainbridge. Great parking garage: safe and clean.

Cons:

A little high on price, but worth it.

2026-08-18 • via Nuitee
B
Brandon • solo_traveller • us
8
Great all the way around, quiet places and entertainment available. You get to choose either or both
Pros:

Location amazing, bar/food entertainment excellent

Cons:

Parking tight for a larger vehicle

2026-08-17 • via Nuitee
R
Renee • family_with_children • us
9
Great vallet service!
Pros:

Close to the event we were attending

2026-08-16 • via Nuitee
C
Cora • couple • us
10
We were there to see Fever basketball and our stay was convenient with no problems.
Pros:

Right across the street to Gainbridge Stadium.

2026-08-16 • via Nuitee
K
Kallie • family_with_children • us
3
The room was clean but the check in experience was terrible.
Pros:

Came for a concert, location was perfect. The room was very clean.

Cons:

We arrived to check in around 5, expected to be able to check in as I was not made aware of the delay in the check in. We waited in the lobby for almost 2 hours to finally get checked in. We were late for our concert as we got to the hotel 2 hours before to get ready and just walk over. The manager at the desk said sorry but I’ll just knock off your parking but it seems as though I should’ve been discounted more with me missing out on my room for 3 hours. He said they had guest do late checkout but knowing the rooms are booked seems as though that’s when you do not allow it. The cleaning staff was wonderful and our room was very clean.

2026-08-16 • via Nuitee
C
Carrie • extended_group • us
10
2026-08-14 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-13 • via Nuitee
K
Kyle • family_with_children • us
9
2026-08-10 • via Nuitee
N
Nelson • family_with_children • us
10
2026-08-09 • via Nuitee
A
Aaron • family_with_children • us
10
2026-08-08 • via Nuitee
S
scott • couple • us
10
Nice location. Expensive parking. Expect to wait for a room if an event is happening.
Pros:

The staff was the best part. From Nick Benitez in the garage, all of the way through Brittany, Armani, and Francis at check-in. They were great. Check-in was hectic. I counted over 80 people in line or waiting for a room to be available, and this was almost an hour after check-in time. Maybe schedule housekeeping to be there earlier. The crowd was not happy. I guess that is my complaint. But I would come back here.

Cons:

Check-in times and waiting for a room to be cleaned, almost an hour after the posted check-in time.

2026-08-04 • via Nuitee
J
Joshua • couple • us
9
2026-08-04 • via Nuitee
L
Lori • solo_traveller • us
5
Frustrating
Pros:

Nice location and appealing facade, decor. Etc. Very nice bartender and impressive breakfast except they could offer a non pork meat option like turkey or chicken sausage. The manager at breakfast was more attentive than I have ever seen in my years of enjoying comlimentary breakfasts. You could tell she really wanted to to make sure the guests have the best possible experience.

Cons:

Way too expensive for what you get. Overall the staff were not very helpful and no apologies offered for things that went wrong which were plentiful. First of all we timed our trip so we would arrive about 30min after check in so we knew we would get into our room right away. Instead the room was not ready and we had to wait in the lobby for almost an hour. The clerk did remove the parking fee off for us but that really didn’t make up for the inconvenience or considering the high price of our room. Due to storms the Direct TV went out and we had no TV. No apologies for this. If a hotel is going to charge this much they need to ditch Direct TV and go with a streaming service that actually works well. I mean this is Indianapolis and storms are frequent. Also the barcode for room service was malfunctioning and we had to actually walk down to the bar to order our food and wait for it when all we wanted to do was eat and rest in our room. Again NO apologies from staff. Finally in fear that both of our phones would die, we both forgot chargers, we called and asked for a wake up call that never came and we both overslept as a result. Overall a veey underwhelming experience. I will not stay here again.

2026-08-03 • via Nuitee