Hyatt House Indianapolis Downtown

Hotels
•
Hyatt House
8.6 (1131 reviews)
130 South Pennsylvania Street , Indianapolis , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Nice lobby and bar area
Cons:
Small room size
Inconsistent cleanliness
Dated room maintenance
Complicated room features

Categories

Cleanliness
7.85
Room cleanliness was mentioned as inconsistent and requiring improvement.
Service
9.35
Staff were extremely accommodating and friendly, enhancing the overall experience.
Location
9.35
The hotel is strategically located near key venues and restaurants.
Room Quality
7.85
Some rooms were noted as small and needing maintenance.
Amenities
8.35
Amenities such as the gym and breakfast options were noted but with some room for enhancement.
Value for Money
8.85
Given the location and services, the hotel provides acceptable value.
Food and Beverage
8.35
Breakfast options were decent but could have more variety.
Overall Experience
8.85
Overall, guests enjoyed their stay but had specific areas that left room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:59

Property Description

Conveniently located in the heart of Indianapolis, Hyatt House Indianapolis Downtown offers a blend of comfort and convenience for your stay.

Modern Amenities: Enjoy air-conditioned rooms with a flat-screen TV, free WiFi, and a kitchenette option in selected rooms. The hotel also boasts an indoor pool and a fitness centre for your relaxation and wellness needs.

Dining and Business Options: Indulge in delicious meals at the on-site restaurant and unwind at the in-house bar. Need to catch up on work? Take advantage of the business area available for guests.

Prime Location: Explore nearby attractions like Lucas Oil Stadium and the Indiana State Museum, all within reach from the hotel. Book your stay at Hyatt House Indianapolis Downtown for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Guest Reviews

8.6
Based on 1131 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
M
Mary • family_with_children • us
4
The location was convenient. The hotel setup wasn’t great and the pool was lacking
Pros:

The location

Cons:

The pool, the breakfast hours, the lack of drawers, the lack of tubs

2026-04-11 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-04-11 • via Nuitee
B
Brian Hicks • solo_traveller • us
9
2026-04-10 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-04-10 • via Nuitee
D
Darren • family_with_children • us
7
2026-04-09 • via Nuitee
N
nautica • couple • us
10
2026-04-09 • via Nuitee
B
Benjamin • family_with_children • us
10
Pros:

Location to Gainbridge

2026-04-09 • via Nuitee
T
Ty • couple • us
10
Great stay. Great location
Pros:

Excellent! Right across the street from the field house. Valet parking was not much more than self park. Very close to restaurants. Location is key. Room was clean and comfortable.

Cons:

Nothing

2026-04-02 • via Nuitee
A
Andrea • family_with_children • us
10
This was our 3rd time staying here and it’s always the best choice when we are going to Pacers games!
Pros:

Proximity to Gainbridge Fieldhouse

Cons:

Parking garage was confusing and we ended up paying twice

2026-04-01 • via Nuitee
I
Ingrid • couple • us
10
Pros:

Loved that it was in walking distance of most local attractions. The neighborhood is safe, staff are friendly and quick to respond to requests.

2026-03-31 • via Nuitee
T
Tracey • solo_traveller • us
10
Excellent service and clean and comfortable facility. Great food!
Pros:

Convenient to activities downtown.

Cons:

Nothing

2026-03-30 • via Nuitee
A
Angela • family_with_children • us
5
Overpaid
Pros:

Great location. Clean.

Cons:

Breakfast was not good, staff was not helpful and could not give me a receipt at checkout. After requesting a top floor view, I was told at check in they upgraded my room to a lower floor with a better view which ended up being the side of the building next door. Asked for extra pillows and never received. Pool was small, cold and dirty. Room had patch marks all over the walls.

2026-03-28 • via Nuitee
L
Leslie • couple • us
10
2026-03-28 • via Nuitee
T
Tabatha • couple • us
10
2026-03-27 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-03-27 • via Nuitee
C
Christopher • couple • us
10
2026-03-26 • via Nuitee
I
Isabelle • couple • ch
7
Bon hôtel rapport qualité-prix
Pros:

L’hôtel est bien situé et très propre.

Cons:

La télévision ne peut pas être connectée à un câble Hdmi. L’hôtel bloque l’accès et si on a pas Netflix etc on ne peut rien faire. C’est le seul hôtel où cela s’est produit.
Le séchoir dans la buanderie fait un bruit d’enfer et la machine à laver est d’une autre époque et j’ai récupéré mon écharpe avec des trous

2026-03-24 • via Nuitee
J
Jd • couple • us
10
2026-03-23 • via Nuitee
D
Darrell • couple • us
10
2026-03-22 • via Nuitee
D
Deborah • family_with_children • bs
9
Cons:

I didn't get the room I reserved, but the Vistaprint was still the same. The hotel staff said that's between me and booking.com, and they gave me what was available

2026-03-22 • via Nuitee