Mama Shelter Lille

Hotels
Accor
8.8 (85 reviews)
97 place Saint-Hubert, Lille, 59800 , Lille , FR

Pets allowed

Facilities

No single-use plastic straws
Nightclub
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Minor cleanliness issues
Overpriced food

Categories

Cleanliness
8.46
The room was comfortable and clean but minor issues with the carpet were mentioned.
Service
9.23
The staff was friendly and available, contributing positively to the experience.
Location
9.27
The hotel is well-located, close to train stations in Lille.
Room Quality
8.72
Rooms were comfortable and well-isolated from noise.
Amenities
8.75
Basic amenities were provided, but some aspects were not fully satisfactory.
Value for Money
8.71
Prices were perceived as reasonable for the quality offered.
Food and Beverage
8.26
Restaurant food was good, but some items were considered overpriced.
Overall Experience
9.03
Overall, a very pleasant stay with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:23

Property Description

Step into the vibrant atmosphere of Mama Shelter Lille, where modern comfort meets delightful experiences.

Unmatched Amenities
Recharge in one of our 112 stylishly designed rooms, each equipped with air conditioning, LCD TVs, and complimentary Wi-Fi to keep you entertained and connected throughout your stay.

Dining & Nightlife
Savor exquisite meals at our on-site restaurant, and unwind with a drink at the cozy bar/lounge. Indulge in a buffet breakfast served daily to kickstart your morning adventure.

Central Location & Event Facilities
Positioned in the heart of Lille, we're just steps away from key attractions. Whether you’re organizing a meeting in one of our five dedicated event rooms or enjoying the breathtaking views from our rooftop terrace, Mama Shelter Lille has you covered.

Book your unforgettable stay with us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property caters to LGBTQ+ guests.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Caters to LGBTQ guests

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 85 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
V
Victor
10
Pros:

Chambre très comfortable, calme, hotel bien localisé, proche des gares de Lille. J'ai dormi très bien, ma chambre était bien isolée du bruit des soirées (j'étais au quatrième étage). Le personnel est sympathique et il y a toujours quelqu'un à la reception. J'ai eu un séjour idéal ! J'y retournerais sans hésitation !

2025-10-08 via Nuitee
M
Maureen
10
Pros:

moderne et pratique
Décoration sympathique mais un peu bruyant au niveau du son dd la musique

2025-09-24 via Nuitee
S
Stéphane
10
Pros:

Un hôtel pas comme les autres

2025-09-22 via Nuitee
R
Rayn partner
6
Pros:

Het was toegankelijk centraal en makkelijk te parkeren.
Kamer mocht schonk.

2025-09-08 via Nuitee
S
SALIMA
8
Sympa !
Pros:

Hotel tres bien, literie tres confortable, propre, bonne taille et calme. Bémô,l "moquette dans la chambre". Douchette pas pratique car on ne peut pas régler le debit de l'eau. Du coup pas écolo. Restaurant bon mais les salades sont un peu chères. Les 3 boules de glaces sont servis vulgairement dans un bol et le gout n'est pas top. Dommage ! Personnel agréable.

2025-07-24 via Nuitee
A
Anita
10
Pros:

A great stay in a funky hotel. Super friendly and helpful staff. Great breakfast .
Perfect stay

2025-07-17 via Nuitee
C
christopher
10
Dog friendly L
Pros:

Great hotel super convenient for the main squares and cobbled streets of Lille. Dog friendly rooms and restaurant. I do miss coffee in my room is my only "complaint"

2025-07-15 via Nuitee
A
Anna
6
Pros:

Vi är nöjda, det motsvarade våra förväntningar. Tråkigt med trång, mörk reception utan lobby.

2025-06-16 via Nuitee
S
Sean
10
Pros:

in a great location for acess and parking, cewntral to Lille shoppiong and restaraunt areas. Would stay here again.

2025-06-09 via Nuitee
A
Amanda friends
10
Pros:

Fantastic hotel with excellent breakfast. We had cocktails in the bar - superb and ate there one night. All staff were very friendly and helpful. Would definitely recommend the hotel and would stay in a Mama hotel in other cities.

2025-05-14 via Nuitee
S
Sebastien
10
hotel original et cosy
Pros:

Un accueil original et cosy. Un concert au restaurant le soir et un petit déjeuner avec des produits locaux et maison. Facile d'accès depuis les 2 gares TGV de Lille. Seul bémol, trouver la porte d'entrée...

2025-03-17 via Nuitee
J
Joanne
6
Pros:

Good:
Super close to both train stations which is convenient. Also close to the big shopping centre.
Colourful decor in rooms (however if you dislike full length wall mirrors on each side of your bed, you might not like this…)
Fridge facilities and safe in room
Free movies on tv
The restaurant and bar has DJs on the weekend if that’s your vibe (however noise can be heard in the rooms)

Bad:
Room was quite worn and unclean - there were hair trimmings by the sink, cigarette hole in the curtains and the shower was crusty. Toilet paper was also very cheap. Rainfall shower never fully heated up to the right temperature.
The bathroom amenities are really lacking - one bar of soap and an all-in-soap for hair and face.
I’m all for minimising environmental impact but this feels cheap and not useful (so wasted) rather than useful, quality products. Conditioner would be appreciated.
Despite connecting to the WiFi neither AirPlay or chromecast worked.
Breakfast is okay but you can get much better fare for the same price / cheaper at the local trendy cafes. Not a lot of variety for vegans or gluten free folks.

I’ve stayed in mama shelter hotels before (albeit a few years ago) but after this stay I think it will be the last time. The quality is no longer there and the standards feel more budget than boutique or playful - despite the price being on the higher end for hotels in Lille. You can get better for your money in Lille - I wish I had booked somewhere else for my trip.

2025-03-17 via Nuitee
R
Roberto
10
Pros:

Perfect place for a shorts stay.

2025-03-09 via Nuitee
J
Jean Benoit partner
10
Pros:

Hôtel super , ambiance impeccable
Très sympa
Petit dej nickel
Petit bémol wc pas impec **** dans le fond
Verre de salle de bains pas propre

2025-02-23 via Nuitee
E
Eóin partner
8
Pros:

Lovely art type hotel. Nice decor - very friendly staff. Parking can be a nightmare. Limited spaces - tricky to know if spaces are available before driving into tight parkade.

2024-12-30 via Nuitee
V
Vincent
6
Concept vieillissant
Pros:

Hotel usine dont le concept vieillit un peu
Bousculade au petit-déjeuner, buffet vite dégarni et service débordé
Parking trop petit qui vous oblige à trouver une place dans le quartier (en tachant d'éviter la fourrière comme ça nous est arrivé)
Prix devenus prohibitifs eu égard à la qualité de la prestation proposée
Bref, j'y séjournais tous les ans à Noël et je n'y retournerai plus

2024-12-30 via Nuitee
C
CHRISTOPHE
10
Pros:

Très bon accueil, petit déjeuners parfait.

2024-12-19 via Nuitee
M
Michaela
10
Loved Mama!
Pros:

A great edgy hotel. Loved my stay. The breakfast was great as well.

2024-10-20 via Nuitee
C
Cara friends
8
Pros:

This hotel is very well located. It's got a nice bar/restaurant and a trendy feel to it. I found it mostly to be a well sound proofed hotel, quiet and peaceful, until the Saturday nigtywhen the bar had a very loud dj set until midnight.

2024-10-14 via Nuitee
J
Jérémy
10
Belle surprise
Pros:

Le personnel est à l'écoute et les chambres très spacieuses, modernes et personnalisées.

La salle du petit-déjeuner est très agréable et l'offre est très variée. Tous les produits sont de qualité et en quantité suffisante.

2024-09-14 via Nuitee