Small Luxury Hotel Ambassador Zurich

Hotels
•
Small Luxury Hotels of the World
9.1 (1002 reviews)
Falkenstrasse 6 , Zürich , ch
+41 44 258 98 98

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfy beds
Friendly and helpful staff
Great location
Wonderful amenities
Cons:
WiFi issues
Small room size
Uncomfortable beds

Categories

Cleanliness
8.98
Guests appreciated the clean and comfy accommodations mentioned in various reviews.
Service
9.95
Overall, guests noted the staff were friendly and helpful, providing excellent service during their stays.
Location
9.49
Multiple reviews highlight the hotel’s convenient location near attractions, tram stations, and dining.
Room Quality
8.44
Mixed sentiments were expressed, with some noting small rooms and uncomfortable beds.
Amenities
8.47
Overall amenities were mentioned positively, though some noted issues with WiFi.
Value for Money
8.93
Some reviews expressed a mismatch between price and expectations regarding room quality.
Food and Beverage
8.98
Guests appreciated the continental breakfast selection, though some suggestions for improvement were noted.
Overall Experience
9.55
Positive experiences were reported overall, despite some dissatisfaction regarding certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Stay in the Heart of Zurich

Prime Location: Situated next to Zurich's opera house and Lake Zurich, The Small Luxury Hotel Ambassador offers a central location for guests to explore the city. The famous Bahnhofstrasse is just a short stroll away, perfect for shopping enthusiasts.

Elegant Accommodations: Guests can unwind in tastefully decorated rooms after enjoying a nightcap in the cozy bar. The hotel's attention to detail ensures a peaceful and comfortable stay for all visitors.

Gourmet Dining: Indulge in seasonal dishes made from locally sourced ingredients at the on-site Restaurant. From fresh herbs to handpicked berries, every meal is a culinary delight not to be missed.

Ready to experience luxury in Zurich? Book your stay at The Small Luxury Hotel Ambassador now!

Important information:

Please inform the hotel if you are traveling with children and include their age.
When booking more 3 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

9.1
Based on 1002 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.55
A
Allan • solo_traveller • mc
10
2026-08-25 • via Nuitee
H
Heyam • couple • kw
10
2026-08-23 • via Nuitee
M
Marc • solo_traveller • ch
10
2026-08-20 • via Nuitee
N
Nancy • couple • de
10
Excellent
Pros:

Excellent facilities and renovation of a beautiful historic building. Great staff.

Cons:

A bit too expensive.

2026-08-19 • via Nuitee
S
Samuel • solo_traveller • au
10
2026-08-18 • via Nuitee
S
steven • couple • de
9
A very pleasant hotel in a good location for the opera and old town
Pros:

A very pleasant hotel in an excellent location behind the Opera House and near the Stadelhofen train station. Go on the roof to get a good view of Zurich and the lake. A very good breakfast...and all items in the fridge are complimentary.

Cons:

It seems a bit pricey as the room was not very large.

2026-08-16 • via Nuitee
D
Denise • couple • de
8
Schickes Stadthotel mit exzellenter Ausstattung, Küche und Servicepersonal in unschlagbarer Lage (2 Min. zur Oper/Se
Pros:

Wunderschön gestaltete Zimmer - sehr hochwertiges Design und Materialien. Traumhafte Bettwäsche und sehr elegantes Baddesign. Das Restaurant/Bar/Frühstück ist exzellent.

Cons:

Das Doppelbett hatte 2 aufgelegte Matratzen. Das Bad inkl. WC ist zwar durch elegante Schwingtüren vom Wohnraum separiert-bietet aber keine 100% Privatsphäre. Das muss man zu zweit mögen. Die Dachterrasse ist überschaubar, bietet keinen ausreichenden Sonnenschutz und keinen Barservice außer bei Special-Events wie zur Streetparade. Da hätte dann aber eine Lounge oben 600 CHF Mindestverzehr gekostet.

2026-08-10 • via Nuitee
B
Burçin • couple • tr
10
2026-08-10 • via Nuitee
B
Bassam • solo_traveller • sa
9
2026-07-14 • via Nuitee
K
KiloAlphaPapa • Couples • United States
10
SLH Ambassador
Pros:

Very comfortable and nicely-appointed room, in a great location. Honored Hilton/SLH benefits.

2026-07-13 • via Tripadvisor
C
Carolyn • family_with_children • au
9
Lovely hotel, would recommend
Pros:

Room, location, meals

2026-07-09 • via Nuitee
A
Azza • couple • ae
10
A very wonderful experience.
Pros:

The hotel was next to the lake, it had a very professional staff members, all kind and smiling. The room was extremely nice and clean. I loved the interior design and the quality of the service we got. They gave us a complimentary cake for my honeymoon which was very kind and helped us with finding attractions and activities around Zurich. Its a quiet room too. Would definitely come back again.

Cons:

.

2026-07-07 • via Nuitee
A
Andrea • couple • us
10
Excellent guest experience!
Pros:

The guest experience was outstanding. All you can expect and more.
Everything exceeded our expectations

Cons:

Only small concern is that there is very little room if you have large suitcases.

2026-07-03 • via Nuitee
B
blakesN9364OZ • Business
10
1st Class Service and atmosphere
Pros:

I was impressed with staff at this hotel. They quickly and promptly addressed issues that came up during my stay and made things right. Front desk (Leanne) was receptive, friendly, and professional. I highly recommend this hotel to anyone looking to stay at this hotel.

2026-06-27 • via Tripadvisor
S
stavros • couple • gr
8
Μέτρια
Pros:

Τοποθεσία

Cons:

Δυσανάλογη τιμή με παροχές

2026-06-27 • via Nuitee
M
mavds1 • Family • London, England
6
Poor AC, great location
Pros:

The air-conditioning was so inadequate, making the room so uncomfortably warm to sleep in especially during the heatwave. It really only went down to 20 degrees making it poweless against the high temperatures. For the price and being an SLH, definitely was not expecting this problem.

Room was comfortable and cozy but lacked some amenities.

Location is great, right by the opera and the water at the edge of the Seefeld area with fun shops and cafes, while still very accessible to the Old town.

2026-06-26 • via Tripadvisor
P
Philip • couple • gb
10
2026-06-26 • via Nuitee
Y
Yuqin • extended_group • cn
10
Pros:

Location is good, facilities are good, and service is also good 😊

2026-06-24 • via Nuitee
M
Monika Karwowska • family_with_children • pl
10
2026-06-23 • via Nuitee
D
Daniel • solo_traveller • lu
10
Pros:

Very friendly and competent staff

2026-06-21 • via Nuitee