Small Luxury Hotel Ambassador Zurich

Hotels
•
Small Luxury Hotels of the World
9.1 (910 reviews)
Falkenstrasse 6 , Zürich , ch

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfy beds
Friendly and helpful staff
Great location
Wonderful amenities
Cons:
WiFi issues
Small room size
Uncomfortable beds

Categories

Cleanliness
8.98
Guests appreciated the clean and comfy accommodations mentioned in various reviews.
Service
9.95
Overall, guests noted the staff were friendly and helpful, providing excellent service during their stays.
Location
9.49
Multiple reviews highlight the hotel’s convenient location near attractions, tram stations, and dining.
Room Quality
8.44
Mixed sentiments were expressed, with some noting small rooms and uncomfortable beds.
Amenities
8.47
Overall amenities were mentioned positively, though some noted issues with WiFi.
Value for Money
8.93
Some reviews expressed a mismatch between price and expectations regarding room quality.
Food and Beverage
8.98
Guests appreciated the continental breakfast selection, though some suggestions for improvement were noted.
Overall Experience
9.55
Positive experiences were reported overall, despite some dissatisfaction regarding certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Stay in the Heart of Zurich

Prime Location: Situated next to Zurich's opera house and Lake Zurich, The Small Luxury Hotel Ambassador offers a central location for guests to explore the city. The famous Bahnhofstrasse is just a short stroll away, perfect for shopping enthusiasts.

Elegant Accommodations: Guests can unwind in tastefully decorated rooms after enjoying a nightcap in the cozy bar. The hotel's attention to detail ensures a peaceful and comfortable stay for all visitors.

Gourmet Dining: Indulge in seasonal dishes made from locally sourced ingredients at the on-site Restaurant. From fresh herbs to handpicked berries, every meal is a culinary delight not to be missed.

Ready to experience luxury in Zurich? Book your stay at The Small Luxury Hotel Ambassador now!

Important information:

Please inform the hotel if you are traveling with children and include their age.
When booking more 3 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 910 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.55
T
Tsvi • solo_traveller • il
9
2026-02-13 • via Nuitee
T
Thiago • solo_traveller • ch
10
Incrível
Pros:

Quarto moderno e muito lindo e organizado

Cons:

Schampagner no Mini Bar

2026-02-12 • via Nuitee
B
Belen Doğa • couple • tr
7
Pleasant
Pros:

The rooms are well decorated, housekeeping is well executed, and the amenities are of high quality. The location is also very good.

Cons:

The staff, at best, is merely pleasant. The reception is not friendly and not particularly helpful. Housekeeping knocked on the door at 9 a.m. on a Saturday, which was quite shocking.

2026-02-08 • via Nuitee
J
Jose • family_with_children • br
9
Bom hotel, excelente quarto
Pros:

Achei moderno o quarto, confortável e com bom espaço

Cons:

Achei bom de maneira geral...

2026-01-30 • via Nuitee
I
Irene • solo_traveller • pt
10
2026-01-28 • via Nuitee
S
Salama • extended_group • ae
10
Worth it and great location
Pros:

Great location and view

Cons:

None

2026-01-19 • via Nuitee
C
Claus • solo_traveller • gb
9
2026-01-19 • via Nuitee
Z
Zana • solo_traveller • ch
6
2026-01-19 • via Nuitee
K
Kimberly • family_with_children • us
6
Would not consider this a luxury hotel. Would not stay again.
Pros:

Bed was comfortable.

Cons:

No hotel staff there to greet guests. Reception area TINY and had to walk into the bar and ask waiter if he could find someone to check us in. When you turn off lights in room it turned off air conditioning, so VERY warm in room. Could not figure out how to get air working without lights on. Loud street. Small rooms. Would not stay here again.

2026-01-19 • via Nuitee
P
Philipp Theodor • extended_group • ch
9
2026-01-19 • via Nuitee
P
Phyllis • couple • us
10
Exactly what we were looking for
Pros:

The room was a little small but suited our needs perfectly. Everything was extremely comfy! Calm relaxing decor with all of our needs met. A thoughtful welcome for us when we arrived.

Cons:

Everything was great, no complaints.

2026-01-19 • via Nuitee
A
Alexander • solo_traveller • ru
10
Pros:

Прекрасное расположение в шаговой доступности метро, озеро, цент города!!
Очень чисто, шикарный завтрак, хорошая косметика!

2026-01-18 • via Nuitee
M
Murat Ahmet • solo_traveller • tr
10
2026-01-17 • via Nuitee
F
Fiona • solo_traveller • au
9
Pros:

Charming small hotel with wonderful staff.

2026-01-16 • via Nuitee
S
silvia • family_with_children • br
9
Tranquilidade em Zurique
Pros:

Localizaçao. Local calmo e residencial

Cons:

Café da manhã muito demorado

2026-01-15 • via Nuitee
A
Andreea • solo_traveller • ro
10
2026-01-14 • via Nuitee
P
Paulo • family_with_children • br
7
2026-01-12 • via Nuitee
L
Lisa • couple • us
10
2026-01-12 • via Nuitee
L
Lucrezia • couple • it
7
2026-01-12 • via Nuitee
K
Kendall • couple • us
9
Beautiful hotel in great location with amenities!
Pros:

Hotel is beautiful, really loved the different themes of each floor. Our room was supplied with beverages in our mini fridge AT NO COST, which never happens. I also really appreciated the luxury brand toiletries (Grown Alchemist) and the fact that actual American sized bed pillows and top sheets were supplied. Full length mirror was clutch, too! The lobby always was stocked with Lindt chocolates and fruit. Great location close to trains and the Xmas markets. We also enjoyed the aperativ hour at the hotel lobby bar.

Cons:

being from the US, the hotel room size was very small. I undertsand this is a European thing.

2026-01-09 • via Nuitee