REGIOHOTEL Berghotel Ilsenburg

Hotels
8.2 (2136 reviews)
Suental 5 , Ilsenburg , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Service complaints during breakfast

Categories

Cleanliness
6.59
Some reviews mentioned spider webs and cleanliness issues in rooms, indicating a need for improved housekeeping.
Service
8.56
Most guests appreciated the friendly and helpful staff at the reception, although there were some negative experiences with breakfast service.
Location
9.1
Guests consistently praised the beautiful location, making it one of the strongest points of the hotel.
Room Quality
7.55
Rooms were generally clean and spacious, but there were complaints about specific room layouts and amenities.
Amenities
8.08
The provided amenities were well-received, including good breakfast options, though some guests felt improvements could be made.
Value for Money
8.04
Overall, guests felt that the hotel provided good value for the price, with some expecting slightly more comfort.
Food and Beverage
9.09
The breakfast and dinner options received high praise from multiple guests, indicating strong performance in this category.
Overall Experience
8.56
Despite certain issues, many guests expressed positive feelings about their stay, highlighting enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:14

Property Description

Comfortable Non-Smoking Rooms with Panoramic Views
REGIOHOTEL Naturresort Ilsenburg offers 36 cozy non-smoking rooms, each providing a stunning panoramic view of the Harz National Park. The rooms are brightly decorated and equipped with free Wi-Fi, ensuring a comfortable stay for our guests.

Wellness Area for Relaxation
Indulge in relaxation at our wellness area, complete with a sauna and sanarium. Book an appointment in advance to enjoy these facilities, and recharge your energy levels. Please note that a small fee applies for sauna usage and towels, ensuring a tranquil and rejuvenating experience.

Delicious Dining Experience
Treat your taste buds at our restaurant, where you can savor a variety of Harz specialties, seasonal dishes, and Mediterranean cuisine. Start your day right with a complimentary breakfast included in the room price, setting the tone for a memorable stay at REGIOHOTEL Naturresort Ilsenburg.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 10 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 9 years old stay for € 10 per person per night when using an available extra bed.
    People 10 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2136 reviews
Cleanliness: 6.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.56
Y
Yvonne • solo_traveller • de
8
2026-07-04 • via Nuitee
L
Laily • solo_traveller • nl
8
Pros:

Het uitzicht

Cons:

Het inchecken online.

2026-07-04 • via Nuitee
J
joop • solo_traveller • nl
8
2026-07-04 • via Nuitee
C
Christof Brandt • solo_traveller • de
9
Pros:

Die ruhigr Lage mitten im Grünen war sehr schön und lädt zur Erholung ein. Das Personal ist freundlich und hilfsbereit.

Cons:

Wenn man ein Zimmer in der Nähe von dem Restaurant hat, kann es schon mal Laut sein. Leider gab es überall Fliegen. Vom Buffet über die Flure, bis hin zum Zimmer.

2026-07-03 • via Nuitee
B
BJ • solo_traveller • nl
10
2026-07-03 • via Nuitee
O
Olga • solo_traveller • de
10
Pros:

Sehr leckeres Essen

2026-07-03 • via Nuitee
M
Marianne • solo_traveller • de
7
2026-07-03 • via Nuitee
F
Frank • couple • nl
8
Prima hotel, mooie locatie.
Pros:

Prima hotel, ligging is zeer mooi aan wandelroutes. Ontbijt was 👌 inchecken en uitchecken kan digitaal maar ook aan de receptie. Communicatie verloopt via mail of sms, erg prettig en zeer professioneel 👌

Cons:

Niks

2026-06-30 • via Nuitee
S
Søren • solo_traveller • dk
8
Pros:

Godt stort værelse. God morgenmad. Hjælpsomt personale. Gode omgivelser.

Cons:

Selv tjek ind. Det er bedre møde et menneske.

2026-06-30 • via Nuitee
H
Helmut • solo_traveller • de
5
Pros:

Bemühtes Personal, aber der Digitalisierungsspleen ist schlicht drüber. Zimmer sind i.O, tolles Frühstück, aber man merkt die fehlende Identifikation an allen Ecken und Enden.

Cons:

s.o.

2026-06-29 • via Nuitee
I
Ing. Jens Haustein • solo_traveller • at
1
Cons:

Man ist genötigt, sein eigener Rezeptionist zu sein. Und dann hat es technisch noch nicht einmal einwandfrei funktioniert. Keine Rezeption?- keine Übernachtung. Schließlich habe ich bereits einen Beruf.

2026-06-29 • via Nuitee
P
Peter • couple • de
10
2026-06-27 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Lage, Umgebung

Cons:

Zimmerservice

2026-06-25 • via Nuitee
I
Insa • family_with_children • de
7
2026-06-25 • via Nuitee
K
Klaus -Günzer • solo_traveller • de
10
2026-06-25 • via Nuitee
R
Ruth • couple • de
10
Pros:

Wir waren nun das 4. Mal da. Dieses Mal wieder mit den EBikes. Wir können das Hotel sehr empfehlen. Beim Frühstücks- und Abend-Buffet ist für jeden etwas dabei.

2026-06-25 • via Nuitee
B
Bieber • couple • de
8
Preis voll wert
Pros:

Auswahl Frühstück besser als Kategorie

Cons:

Mehr Präsenz der Rezeption oder Hinweis auf anwesende Personal oder rufglocke

2026-06-24 • via Nuitee
E
Els • solo_traveller • nl
8
Redelijk goed hotel in een schitterende omgeving
Pros:

Een grote kamer. We zaten op de begane grond en daar was het, ondanks de hitte buiten, goed uit te houden. Vriendelijk ontvangst. Fijne bedden.
Goed en compleet ontbijt .

Cons:

Het uitzicht was vreselijk. We keken tegen garageboxen aan. Dat zal geen probleem zijn voor 1 nachtje maar wij waren er 4. Geen koelkastje of minibar op de kamer. Het (avond) eten was vreselijk. Buffet met keuze uit koude kip, gekookte aardappelen, rode kool en salade (die kan je zelf samenstellen). De prijs € 29,50 pp is dat zeker niet waard. € 6,50 voor een ienieminie glaasje wijn.

2026-06-23 • via Nuitee
A
andre • solo_traveller • de
8
2026-06-22 • via Nuitee
L
Lutz • couple • de
7
Pros:

Das Frühstück war sehr gut, es hat an nichts gefehlt. Die Zimmer waren nicht mehr auf dem neuesten Stand aber ok.

2026-06-21 • via Nuitee