UNWIND HOTEL & BAR OTARU

Hotels
9.2 (1062 reviews)
Ironai 1Chome 8-25 , Otaru , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Clean rooms
Cons:
Food quality could be better
Some amenities were lacking

Categories

Cleanliness
9.29
Rooms were clean and beds were really comfortable.
Service
9.76
Staff was tremendously helpful and nice.
Location
9.5
Convenient location, mid-point from Otaru station and near the canal.
Room Quality
8.95
Rooms had very high ceilings and large windows but some rooms were small.
Amenities
9.08
Bar and breakfast were very good, but some amenities could be improved.
Value for Money
9.24
Overall, the experience felt worth the cost.
Food and Beverage
8.29
Food quality was somewhat lacking in flavor despite good presentation.
Overall Experience
9.46
A beautiful hotel with excellent service and a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:22

Property Description

Modern Accommodation with a Touch of Elegance

1. Stylish Rooms with Modern Amenities: Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Enjoy a restful night's sleep surrounded by quality bed linen and plush towels.

2. Culinary Delights at Your Doorstep: Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable selection of dishes and drinks to satisfy your cravings.

3. Convenient Location for Exploring: Located just 800 meters from Otaru Station, our hotel provides easy access to nearby attractions such as the Otarushi Zenibako City Center and is within reach of key transport hubs like Sapporo Station and Okadama Airport.

Book your stay at UNWIND HOTEL & BAR OTARU for a memorable and relaxing experience in Otaru.

Important information:

When booking 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

9.2
Based on 1062 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 8.95
Amenities: 9.08
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.46
K
katsunori • couple • jp
10
2026-04-16 • via Nuitee
S
Shih-Ying • solo_traveller • tw
9
Pros:

古蹟改建的設計有許多巧思。
且酒吧很有質感，工作人員熱情有朝氣。
早餐澎派好吃。

2026-04-15 • via Nuitee
Y
yamauchi • solo_traveller • jp
9
クセになる心地の良い宿
Pros:

今回4度目の宿泊。ワインのフリードリンクサービスがあり、BARに伺いました。そこでは宿泊客同士のコミュニケーションがあり思い出に残る良い時間となりました。

Cons:

夜中(2:30頃)にトイレからカラカラとトイレットペーパーを使用する様な音がして目が覚め、しばらく眠れませんでした(考え過ぎかと思いますが怖かったです)

2026-04-15 • via Nuitee
E
emiddio • solo_traveller • it
9
Pros:

la struttura è molto accogliente ed elegante. le camere sono confortevoli e calde (fuori c'era ancora la neve) c'è un parcheggio a pagamento al costo di 1500 ¥. a due passi dalla Sakaimachi Street e di fronte ad un 7eleven con ATM.

Cons:

forse un po' datata come struttura ma se proprio si volesse cercare il pelo nell'uovo. per il resto tutto è stato apprezzato e molto confortevole. consigliato.

2026-04-13 • via Nuitee
N
Nadia • couple • us
9
A Lovely Boutique Hotel
Pros:

Great location, clean, comfortable and spacious room, very friendly and helpful staff.

Cons:

Nothing

2026-04-11 • via Nuitee
T
Toshiko • solo_traveller • jp
8
洗面所以外は良かったです。
Pros:

部屋の温度調節もよく、静かでした。

Cons:

入室して避難経路を確認したが、普通のホテルにある掲示が見当たらなかった。少し不安だった。シャワーの使い方、特に温度調整難しかった。シャワージェルの泡がなかなか消えなかった。排水が悪かった？換気扇が回っていたか不明。カーテンが重い、開けれない仕様？

2026-04-06 • via Nuitee
W
Wai lun • family_with_children • gb
7
2026-04-04 • via Nuitee
N
NAOKO • solo_traveller • jp
9
2026-03-31 • via Nuitee
W
Wilhelm • solo_traveller • se
9
Unique, luxurious stay in central Otaru
Pros:

Small but luxurious Art Deco-style hotel is perfectly situated in central Otaru, offering easy walking access to the city’s major sights. My room was comfortable and quiet, despite the compact "double" size. I especially liked the hotel bar, which offers a selection of local wines and well-crafted cocktails. Additionally, the unique breakfast service - presented in an elegant "Afternoon Tea" style - was both delicious and a highlight of the experience, making this a property I would visit again.

Cons:

The journey to the hotel can be quite challenging depending on the season and your luggage. The walk from Otaru Station can be a significant struggle during winter due to accumulated snow. Furthermore, those of us accustomed to European standards for a "double" room may find them smaller than expected.

2026-03-30 • via Nuitee
E
Estella • couple • tw
9
Pros:

地點很好，餐廳很漂亮，櫃台人員親切

2026-03-30 • via Nuitee
Óscar • couple • es
10
2026-03-30 • via Nuitee
C
chen • solo_traveller • tw
10
會再回訪
Pros:

乾淨舒適

Cons:

無

2026-03-24 • via Nuitee
M
MAYUKO • couple • jp
10
Pros:

お部屋も広く、ゆったりと過ごせました。朝食が美味しいかったです。チェックアウトの後、荷物を預かっていただけたので、しっかり小樽を散策できました。

2026-03-23 • via Nuitee
H
HUNG-CHE • family_with_children • tw
10
2026-03-12 • via Nuitee
N
Nicholas • couple • us
10
2026-03-11 • via Nuitee
R
RUNA • solo_traveller • jp
9
2026-03-06 • via Nuitee
T
Toni • family_with_children • es
10
Pros:

The mood of this place, it inspires nostalgia for Japan, like one of the cocktails I had the pleasure to enjoy, and the great service and breakfast. The room is big enough, comfortable and well decorated.

2026-03-05 • via Nuitee
J
Jessica • couple • us
10
Pros:

Great location, comfy bed, spacious rooms, great atmosphere

Cons:

Nothing it was great

2026-03-03 • via Nuitee
V
Victoria • solo_traveller • au
8
2026-03-03 • via Nuitee
P
Pamela • solo_traveller • jp
8
Excellent apart from check in
Pros:

Loved the architecture as an Art Deco building than has been refurbished, it’s unique and elegant.

Cons:

At check in needed to use a tablet to input all my details or full address etc as well as credit card number-bothersome .

2026-03-01 • via Nuitee