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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Allergy-free room
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Snack bar
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Electric vehicle charging station
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Delivered food - securely covered
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Modern Accommodation and Fitness Center
Hotel Ercilla in central Bilbao boasts stylish rooms with flat-screen TVs and free Wi-Fi. Guests can stay active at the on-site fitness center.
Delicious Dining Options
Indulge in Bask cuisine and cocktails at Bar Americano, offering meals throughout the day. For stunning views and more culinary delights, visit La Terraza cocktail bar.
Convenient Location
Explore the iconic Guggenheim Museum just a short walk away. With a metro station nearby, easily access Bilbao's beautiful beaches within minutes.
Book your stay at Hotel Ercilla now to experience luxury and convenience in the heart of Bilbao.
Please note guests with walking difficulties can access the hotel reception via a elevator, which is accessed from the street.
Touristic License HBI 00575
A deposit may be required at the property.
Location
Guest Reviews
Wunderbare Dachterrasse
Teppichboden im Zimmer reichlich alt
Very friendly staff.
Beautiful and classy rooftop with good gins & tonics.
Small yet expensive rooms.
The bed was way too small for two and with my 1m88 tall, my feet were outside the bed. Did not sleep very well due to this.
For the parking, be aware that you need to book it in advance. It is also very small... Fortunately the parking located nearby at indautxu plaza is not too small and is rather cheap.
Friendly and welcoming staff, comfortable rooms, and a good overall four-star appearance. The location is also convenient for exploring Bilbao.
The hotel still shows its age despite the renovation. The bathrooms feel outdated, with old taps, shower controls and fixtures. The breakfast room lacks atmosphere, the coffee is average, and although made-to-order egg dishes are available, no menu is provided to explain the options.
Lovely hotel in a super central location. Staff great and went extra mile. Rooftop bar amazing. Rooms comfortable.
Nothing!
Top Lage, sehr freundliches Personal
The location is superb, central to everything Bilbao has to offer
Nothing
L'accueil, personnalisé, le rooftop pour déjeuner et prendre un verre, la chambre parfaitement équipée, la literie confortable et le calme au milieu de la ville
After staying in several hotels during our trip through Spain and France, Hotel Ercilla ended up being one of our absolute favorites. If I ever return to Bilbao, I wouldn’t even think twice. I’d book this hotel again.
The location is outstanding. It’s right in the heart of Bilbao’s elegant Indautxu district, making it incredibly easy to explore on foot. You’re just minutes from Plaza Moyúa, Gran Vía, the city’s premier shopping street, Azkuna Zentroa (Alhóndiga Bilbao), and countless cafés, pintxos bars, and restaurants. Even the Guggenheim Museum, Casco Viejo (Old Town), and the riverside promenade are all within a comfortable walk. We rarely needed transportation because everything felt so accessible.
The welcome set the tone for the stay. The doormen were genuinely helpful from the moment we arrived, assisting with our luggage and making us feel immediately at ease. Inside the lobby, guests are welcomed with complimentary water and sweets, a thoughtful touch after a day of sightseeing. Another thing we appreciated was how well everyone spoke English, which made communication effortless.
Our room on the sixth floor was spacious, comfortable, and overlooked the hotel’s main entrance. It was quiet despite being in such a central location, allowing us to enjoy a great night’s sleep. The bathroom was equally impressive. The toiletries felt premium, and I especially appreciated the heated towel rack, one of those small details that makes a stay feel just a little more luxurious.
The lobby level is another highlight. There’s a stylish bar and restaurant where you can enjoy breakfast, coffee, drinks, or simply unwind after exploring the city. I also loved that they included a dedicated workspace with charging points, perfect for travelers who need to catch up on emails or work remotely.
What really stood out was how polished the entire experience felt. From the attentive staff and comfortable rooms to the excellent location and thoughtful amenities, Hotel Ercilla consistently exceeded our expectations.
For anyone visiting Bilbao, whether for sightseeing, shopping, or food, I can’t recommend this hotel enough. It offers everything you need for a comfortable stay while putting the city’s best attractions within easy walking distance. It was easily one of the highlights of our trip, and I look forward to staying here again
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