Hotel Ercilla de Bilbao, Autograph Collection

Hotels
•
Autograph Collection
8.6 (5016 reviews)
Ercilla, 37-38 , Bilbao , ES
+34 944 70 57 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Good amenities
Cons:
Cleanliness concerns
Issues with room heating
Limited parking availability

Categories

Cleanliness
8.28
General sentiment indicates some cleanliness issues, but mostly acceptable.
Service
9.05
The staff received high praise for their professionalism and attentiveness.
Location
9.29
Multiple reviews highlight the hotel's excellent location.
Room Quality
8.04
Room quality noted as good, though some issues with heating and size were mentioned.
Amenities
8.47
Amenities were generally appreciated, with some minor complaints.
Value for Money
8.43
Value assessed positively, though some felt the breakfast price was high.
Food and Beverage
8.58
Compliments on breakfast and bar services prevalent among reviews.
Overall Experience
8.65
Overall experiences were mostly positive, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:56

Property Description

Modern Accommodation and Fitness Center
Hotel Ercilla in central Bilbao boasts stylish rooms with flat-screen TVs and free Wi-Fi. Guests can stay active at the on-site fitness center.

Delicious Dining Options
Indulge in Bask cuisine and cocktails at Bar Americano, offering meals throughout the day. For stunning views and more culinary delights, visit La Terraza cocktail bar.

Convenient Location
Explore the iconic Guggenheim Museum just a short walk away. With a metro station nearby, easily access Bilbao's beautiful beaches within minutes.

Book your stay at Hotel Ercilla now to experience luxury and convenience in the heart of Bilbao.

Important information:

Please note guests with walking difficulties can access the hotel reception via a elevator, which is accessed from the street.

Touristic License HBI 00575
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.6
Based on 5016 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.04
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.58
Overall Experience: 8.65
M
M Carmen • couple • es
8
Molt agradable
Pros:

esmorzar insuperable

Cons:

res

2026-10-23 • via Nuitee
L
Laura • couple • it
8
Ottima posizione, struttura pulita e accogliente
Pros:

La posizione, a pochi passi dalla gran via e in una zona piena di locali e negozi. La struttura è pulita, la camera spaziosa con letti comodi. Nel bagno c’era il bidet. Il personale è gentile e disponibile. Non abbiamo usufruito della colazione e di nessun altro servizio, ma all’ultimo piano c’è una bella terrazza panoramica con un bar. L’hotel è fornito di ascensori.

Cons:

La moquettes per terra

2026-10-23 • via Nuitee
A
Agathe • couple • fr
8
Pros:

Très bien situé et très propre !

Cons:

Chambre en dessous d’une école impossible de dormir le matin… pas de sèche cheveux en chambre

2026-10-22 • via Nuitee
A
Armanda • family_with_children • pt
9
2026-10-22 • via Nuitee
L
Lori • couple • us
9
Pros:

Great location and nice, comfortable room.

Cons:

A bit expensive

2026-10-22 • via Nuitee
R
Riccardo • couple • pt
10
2026-10-22 • via Nuitee
X
Xochitl • solo_traveller • mx
10
2026-10-21 • via Nuitee
L
lynden • family_with_children • gb
10
Pros:

Clean, friendly, centeral location

Cons:

Nothing to dislike

2026-10-21 • via Nuitee
P
Peter • couple • ch
8
Tolles Hotel sehr gute Location erstklassiger Service
Pros:

Roof Terrasse Angebot und Auswahl
Reception Empfang Gepäcktransport Zimmer Erklärung Sauberkeit im Zimmer Badetücher

Cons:

Helligkeit während der Nacht im Zimmer, viel zu hell, Vorhänge nicht dunkel genug,
Schallisolation ungenügend Lärm von der Strasse am Wochende Abends.
Preis Frühstück für kleine Esser zu teuer

2026-10-20 • via Nuitee
D
Didier • couple • be
9
2026-10-20 • via Nuitee
K
Koen • couple • be
9
2026-10-20 • via Nuitee
J
Jyrki • extended_group • fi
8
Pros:

Aamiainen oli loistava ja monipuolinen.

Cons:

Haluaisin, että suihkun aikana ei tarvitse seisoa kylpyammeessa.

2026-10-19 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Great location

2026-10-19 • via Nuitee
G
Gustavo • family_with_children • br
9
2026-10-19 • via Nuitee
A
ANTONIO • family_with_children • es
10
alojamiento estupendo
Pros:

Ubicación muy céntrica y tranquila. Una habitación limpia, ampli, cómoda y con todos los complementos

2026-10-18 • via Nuitee
T
Thomas C. • family_with_children • fr
10
Hotel avec emplacement et personnel incroyable.
Pros:

Emplacement idéal pour le semi-marathon de Bilbao, proche départ et arrivée.
Central pour toutes les activités.
Service de parking idéal ! Pas besoin de chercher une place.
Petit déjeuner superbe, y en a pour tous les goûts.

Cons:

Rien

2026-10-18 • via Nuitee
M
MICHEL • couple • fr
9
À réitérer
Pros:

Calme de l’hôtel et des chambres. Petit déjeuner splendide

2026-10-18 • via Nuitee
A
Alex • solo_traveller • it
9
2026-10-17 • via Nuitee
J
Jaime • family_with_children • es
10
2026-10-17 • via Nuitee
A
adriana • couple • br
8
2026-10-17 • via Nuitee