Renaissance Brussels Hotel

Hotels
Renaissance Hotels & Resorts
8 (2227 reviews)
Rue Parnasse 19 , Brussels , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
High prices
Housekeeping issues

Categories

Cleanliness
7.5
Multiple guests commented on cleanliness positively, but there were also issues with housekeeping.
Service
8.5
Overall, the staff received positive feedback, though some interactions were less favorable.
Location
8.5
Convenient location, easy access to key attractions but some minor comments were made.
Room Quality
8
Rooms were generally spacious and comfortable, although there were minor issues reported.
Amenities
8.5
Amenities like breakfast and restaurant were praised; however, some facilities were unavailable.
Value for Money
7
Some guests felt that the pricing was high relative to the quality experienced.
Food and Beverage
8
Breakfast and dining options received favorable reviews, though some guests found prices high.
Overall Experience
8
Most guests enjoyed their stay, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Curious and Adventurous Travelers Hub
Immerse yourself in the unexpected charm of Renaissance Brussels, a haven for those seeking more than just a place to stay.

Luxurious Rooms and Culinary Delights
Indulge in our recently renovated rooms with cozy bedding and top-notch amenities. Delight your taste buds at 'The Poet' restaurant, where culinary experiences await.

Fitness and Relaxation
Stay active at our well-equipped fitness center and unwind in the indoor swimming pool. Your perfect retreat in the heart of Brussels.

Book now for an unforgettable experience at Renaissance Brussels - where every moment is crafted for your enjoyment.

Important information:

The Club Lounge is opened from Monday to Sunday. Breakfast service remains at The Poet Restaurant.
WiFi is available in all areas and is free of charge.
Please note that reduced parking fees apply during weekends.
Breakfast is free for children under 6 and there is a 50% discount for children between 6 and 12 years old.
The Family room is exclusively designed for families (up to 2 adults and 2 children). Any reservations made for 4 (four) adults will result in an additional charge of EUR 20 upon check-in.Pet fee of EUR 50 per stay and EUR 10 per night, with a maximum of 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2227 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
M
Maëlys couple fr
8
C’était un séjour agréable dans l’ensemble
Pros:

J’ai aimé la localisation
J’ai aimé la sympathie du personnel
La sympathie et la tolérance envers les animaux ( chiens )
En tant que personne noire je ne me suis pas sentie dévisagée ou en insécurité

Cons:

La localisation du parking n’était pas claire
Petit déjeuné avec un prix très élevé
Pas d’espace de restauration / ou supermarché à proximité

2026-05-02 via Nuitee
C
Chandani solo_traveller dk
8
2026-04-30 via Nuitee
J
Judith solo_traveller be
7
2026-04-26 via Nuitee
I
Isabelle solo_traveller nl
8
2026-04-25 via Nuitee
S
sandro couple it
4
Pros:

Camera abbastanza spaziosa. Posizione

Cons:

Hanno prelevato la somma per l’intero pagamento al momento della prenotazione, quando invece nulla è dovuto prima del soggiorno. Ho segnalato subito il problema, mi hanno promesso il rimborso immediato ma l’hanno fatto il secondo giorno del soggiorno. Al momento del check-in ho spiegato che risultava ancora un pagamento da rimborsare ma l’addetto mi ha detto di parlare con il manager dell’hotel ed ha bloccato la mia carta con un (nuovo) importo a garanzia e così la mia carta è risultata con una disponibilità molto ridotta rispetto alle mie esigenze. Ho pagato il soggiorno al check-out ma la cauzione era ancora bloccata dopo tre settimane. Ho dovuto telefonare ed hanno aperto un ticket. A seguire mi hanno inviato una mail che sosteneva che loro avevano sistemato tutto correttamente al momento del check-in. Però, guarda caso, il giorno successivo la somma è tornata nella mia disponibilità.

2026-04-24 via Nuitee
L
Lương couple fr
10
2026-04-23 via Nuitee
F
Francisco solo_traveller pt
8
2026-04-22 via Nuitee
M
Mats solo_traveller se
7
2026-04-21 via Nuitee
T
Thierry extended_group be
8
2026-04-19 via Nuitee
C
Christos solo_traveller lu
10
Would definitely stay again
Pros:

Stayed only two nights. We loved Location, architecture, comfort, room and breakfast

2026-04-19 via Nuitee
N
nomadicfood Business
2
Loud party music from Place Luxembourg keeps you awake
Pros:

i am writing this review after having zero sleep yesterday night because the VERY LOUD party music coming from Place Luxembourg at night keeps you awake.

It is absolutely impossible to sleep. The hotel windows have double glazing but it has zero effect against the BOP BOP BOP TICK TICK TICK that reverberates through the area at night.

My room was on the top (6th floor) of the hotel and I still got zero sleep.

At 200+ Euro per night, I expect good sleep. Being kept awake by party music is absolutely not acceptable.

I mentioned it to the staff at checkout, they could not care less. They basically shrugged their shoulders and said "bof". Clearly its normal for Place Luxembourg and normal for Renaissance.

Never, ever again.

2026-04-17 via Tripadvisor
M
Martin couple ch
9
Pros:

Zentrale Lage. Parkierungsmöglichkeit. Freundliche Ambiente.

2026-04-17 via Nuitee
N
NIF: 515053511 couple pt
8
2026-04-17 via Nuitee
K
Karim couple fr
9
2026-04-16 via Nuitee
D
Dita solo_traveller cz
9
Perfect space for business trip
Pros:

The breakfast was great - huge choice and everything delicious.
The hotel is very nice, even if the equipment is a bit worn out, but it was rather visible in the corridor than in the room. Anyway, the room was spacious, very comfortable and clean. Very well equipped with everything you need on a business trip: a wardrobe with many coat hangers, an iron, a big mirror, a shoe polishing set.

2026-04-13 via Nuitee
C
Camilla Høvik couple no
10
Calm, clean og close to alot
Pros:

Very cozy and comfortable mood there. The older gentleman who was working in the restaurant (I think his name was mike?) was amazing. So professional and warm.

2026-04-13 via Nuitee
M
MarcoPM solo_traveller nl
6
Pros:

Great location, friendly staff.
I appreciated the free water dispenser near the elevator, where you can refill your glass bottles.

Cons:

At check-in, they asked me for a €50 deposit for no reason (never happened at any other hotel), which was refunded A WEEK later. This alone is reason enough to not return to this hotel.
The insulation from the outside was bad; you could hear street noise even with the windows completely closed.
There was no toilet brush.
The fire alarm went off somewhere around 8:00 on Sunday morning.
The room hygiene could be improved.
Not up to par with the price and quality expected from a hotel of this type.

2026-04-13 via Nuitee
P
Paul family_with_children gb
4
Pros:

Cleanliness

Cons:

The TV in room 610 didn't work and the interconnecting doors were locked between our rooms. Despite asking for them to be unlocked three times, they never did unlock them despite booking interconnecting rooms. Very annoying

2026-04-12 via Nuitee
S
Simona couple dk
9
2026-04-11 via Nuitee
A
Arnold couple fr
4
Typiquement le genre d’hôtel dans lequel je n’ai pas envie de remettre les pieds!
Pros:

À dire vrai….pas grand chose…. Ambiance totalement froide, personnel assez mal aimable dans l’ensemble. Impossible après 23 h de prendre un verre au bar où l’on a été très mal reçu à 23h05!
Pas de couverture supplémentaire dans la chambre: j’ai dû en réclamer une pour la seconde nuit car la couette était extrêmement légère.

Cons:

À peu près tout…. Je ne peux pas parler du petit déjeuner car étant donné l’atmosphère peu agréable de l’hôtel, nous avons préféré le prendre à l’extérieur.

2026-04-11 via Nuitee