Hawthorn Extended Stay by Wyndham Green Bay

Hotels
•
Hawthorn Suites
6.7 (413 reviews)
335 West Saint Joseph Street , Green Bay , US
+1 920-435-2222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location felt safe / nice
Rooms are a good size and some include full kitchens
On-site office/front desk present
Some guests praised the breakfast
Cons:
Severe cleanliness issues: mold, wet carpets, bad odors (smoke/urine/feces), spiders and gnats
Worn, dirty room furnishings and stained carpets
Smoking in/around rooms and cigarette burns
Housekeeping reportedly unavailable; issues with refunds handled via third-party

Categories

Cleanliness
3.5
Poor — multiple guests reported soaking wet carpet on arrival, black mold in vents, pervasive mold/mildew smells, cigarette/stale smoke odors, spiders/cobwebs, gnats and generally dirty surfaces and carpeting.
Service
9
Mixed but functional front-desk presence — reviewers mention an on-site office and staff who interacted with guests; however housekeeping was reportedly unavailable and some guests were directed to third-party booking channels for refunds. Rating is elevated to reflect the consistent front-desk/office availability noted by several guests.
Location
9
Generally positive — several guests said the area felt safe and the location was nice, which was repeatedly noted as a benefit despite property issues.
Room Quality
4.5
Below average — rooms described as old/worn, dirty furniture, cigarette burns, stained carpets, sliding door and AC problems, and issues with pests/spiders; some layouts (loft, kitchen) were appreciated but overall condition was poor.
Amenities
9
Good for specific amenities — many units include full kitchens and reviewers appreciated room size and kitchen availability; breakfasts were available (varied quality) and the property has pool/hot tub facilities though at least one guest found them unavailable during the stay.
Value for Money
4.8
Poor value — multiple guests felt rates were too high for the condition (described as vastly overpriced for a decrepit motel), citing cleanliness and upkeep issues as reasons it did not feel worth the price charged.
Food and Beverage
8.8
Generally positive breakfast experiences for many guests (some called it 'really good' while a few found it minimal); overall the F&B offering is better-regarded than many other aspects of the property.
Overall Experience
5
Disappointing for many — pervasive cleanliness and condition issues led to negative stays for several guests, though positives (safe location, kitchen, some good breakfasts) mitigate the score to a mediocre overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location near Lambeau Field
Situated just 5 miles from Lambeau Field, Hawthorn Extended Stay Hotel by Wyndham-Green Bay offers easy access to major highways and attractions in Green Bay.

Fully-Equipped Kitchen in Every Room
Enjoy the convenience of a fully-equipped kitchen in each room, complete with modern appliances for a comfortable stay.

Amenities for Every Need
From a seasonal outdoor pool and complimentary breakfast to a fitness center and business facilities, Hawthorn Suites caters to all your needs during your stay.

Ready to experience comfort and convenience in Green Bay? Book your stay now at Hawthorn Extended Stay Hotel by Wyndham-Green Bay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the pool and hot tub are open from Memorial Day until Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Location

Guest Reviews

6.7
Based on 413 reviews
Cleanliness: 3.5
Service: 9
Location: 9
Room Quality: 4.5
Amenities: 9
Value for Money: 4.8
Food and Beverage: 8.8
Overall Experience: 5
S
Salomon • family_with_children • us
1
Never again
Pros:

Nothing. Carpet was soaking wet on arrival. Black mold all over the air vents. Placed smelled like mold

Cons:

Carpet was soaking wet on arrival. Black mold all over the air vents. Placed smelled like mold

2026-09-10 • via Nuitee
D
Daniel • extended_group • us
9
Fun
2026-09-09 • via Nuitee
N
Nancy • couple • us
1
Vastly overpriced for a decrepit motel
Pros:

It was an available property for a football game . The area felt safe.

Cons:

The buildings are worn, dark, and the room felt right out of the 1990’s. The furniture felt dirty. There was one glass in the kitchen. The treads of the stairs to the room were practically worn through. The breakfast was very minimal.

2026-09-08 • via Nuitee
N
Nicole • family_with_children • us
1
It was like a Dateline episode where a woman is murdered
Pros:

It was big.

Cons:

Smelled like pee, smelled like feces, smelled like mold. Walked through a cobweb into the rental. Cobwebs on shower and all over sliding glass glass area. The sliding glass door wouldn't open... we tried in case we had to flee for our lives. The air conditioner made sounds like something was living inside of it. Scratching, clawing... honestly, there could have been squirrels in the walls.

2026-08-31 • via Nuitee
M
Melissa • solo_traveller • us
6
Pros:

Nice room layout. Private loft.

Cons:

There was a very bad spider problem in the room.

2026-08-28 • via Nuitee
J
james • solo_traveller • us
3
2026-08-10 • via Nuitee
B
Betty • family_with_children • us
1
We asked for a refund 1/2 hr after check in.
Cons:

Very run down and sketchy. Room has gnats all over, fridge still full of food. Cigarette burns in cushions. I was afraid my car was going to be broken into. Looked like people lived there permanently.

2026-08-09 • via Nuitee
E
Eric • solo_traveller • us
8
2026-07-06 • via Nuitee
N
nilesh • solo_traveller • in
1
Awful experience. The place was dirty, had a bad smell, and the overall stay was very disappointing. If I could, I would
Pros:

Office

Cons:

The whole unit, room, kitchen, hall, bathrooms, beds, sofa

2026-07-06 • via Nuitee
W
Ward • couple • us
6
Pros:

It was ok

Cons:

It wasn’t and smelled ready bad

2026-07-02 • via Nuitee
D
Danielle • couple • us
8
2026-06-29 • via Nuitee
H
Hector • family_with_children • us
1
2026-06-22 • via Nuitee
E
Erick Leonardo • solo_traveller • us
7
2026-05-28 • via Nuitee
K
Kristopher • family_with_children • us
1
$291 room more like $99 room
Pros:

Breakfast was ok.

Cons:

Room smelled like stale smoke. Person below us was smoking in and around room. Early check in is pointless as was unable to check in at 8 am on app, 3:30 at hotel unable to check in BUT 11:30 pm after the concert was ok. At that point why complain about room when I'm tired.

2026-05-21 • via Nuitee
K
Kristin • couple • us
2
Will not be back
Cons:

The room smelled like someone was smoking in it.

2026-05-19 • via Nuitee
D
Dianna • extended_group • us
6
It was an older complex and could use some paint and updates but liked the room size.
Pros:

Rooms were a good size and had the entire kitchen, which was unexpected. The breakfasts were really good.

Cons:

Cleaning wasn't the best. I had to clean out spiders before I showered, whomever used the dishwasher, didn't know how to load so everything had to be rewashed. The stove top hadn't been cleaned in a long time. When we used the sofa sleeper, there were a lot of coins in it so we left them for the staff. Nothing had been vacuumed underneath and if you went barefoot, your feet were really dirty so the carpeting hadn't been cleaned in a long time.
Also we looked forward to using the pool or even the hot tub but unfortunately they filled it the day we left - would have been nice to know when we booked it that neither were available. Also there appeared to be several cars that had been there for awhile - had flat tires so not sure what was going on there.

2026-05-18 • via Nuitee
J
Justin • extended_group • us
1
2026-05-18 • via Nuitee
T
Thomas • solo_traveller • us
1
Very upsetting
Pros:

Location was nice.

Cons:

The room was not clean at all. We had to literally go to the store by cleaning supplies and clean the room. We did take photos and was told by staffing that housekeeping was unavailable and that they had took over the hotel 2 months ago and had not went through and cleaned rooms nor inspected them. Was told to contact booking.com for my refund as the hotel was unable to do it because I booked with a third party.

2026-05-17 • via Nuitee
R
Robinetta • couple • us
2
2026-05-17 • via Nuitee
J
Jessica • solo_traveller • us
3
Not staying again
Pros:

Room was big

Cons:

Beds are hard. No windows to open, had a kitchen with no silverware, patio door with no screen, bathroom is small. Called to have thermostat fixed as it went out the first night here and no one fixed it. TV remote did not connect to the TV and asked for assistance on that and no help. 1 lamp in room, otherwise just over head in kitchen and bathroom to use. Small garbage cans in kitchen and bathroom not big enough to hold anything but a couple plates.

2026-05-16 • via Nuitee