Hawthorn Extended Stay by Wyndham Green Bay

Hotels
Hawthorn Suites
6.8 (582 reviews)
335 West Saint Joseph Street , Green Bay , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
5.28
Many reviews mentioned that cleanliness was a significant issue, often citing dirty rooms and facilities.
Service
8.75
Staff were often described as friendly and accommodating, providing good service.
Location
7.79
Location was generally seen as good, but noted local issues were mentioned that affected comfort.
Room Quality
6.24
Rooms were described as outdated and in need of cleaning and maintenance.
Amenities
5.77
Several guests noted that amenities were lacking, particularly in the kitchen area.
Value for Money
6.23
Value was questioned due to the condition of the property and services provided.
Food and Beverage
7.28
Breakfast options were generally considered average, with some positive mentions.
Overall Experience
7.05
Guests had mixed feelings, with some positive experiences but significant complaints regarding cleanliness and conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:36

Property Description

Convenient Location near Lambeau Field
Situated just 5 miles from Lambeau Field, Hawthorn Extended Stay Hotel by Wyndham-Green Bay offers easy access to major highways and attractions in Green Bay.

Fully-Equipped Kitchen in Every Room
Enjoy the convenience of a fully-equipped kitchen in each room, complete with modern appliances for a comfortable stay.

Amenities for Every Need
From a seasonal outdoor pool and complimentary breakfast to a fitness center and business facilities, Hawthorn Suites caters to all your needs during your stay.

Ready to experience comfort and convenience in Green Bay? Book your stay now at Hawthorn Extended Stay Hotel by Wyndham-Green Bay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the pool and hot tub are open from Memorial Day until Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Location

Guest Reviews

6.8
Based on 582 reviews
Cleanliness: 5.28
Service: 8.75
Location: 7.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 6.23
Food and Beverage: 7.28
Overall Experience: 7.05
M
Melissa solo_traveller us
6
Pros:

Nice room layout. Private loft.

Cons:

There was a very bad spider problem in the room.

2026-08-28 via Nuitee
J
james solo_traveller us
3
2026-08-10 via Nuitee
B
Betty family_with_children us
1
We asked for a refund 1/2 hr after check in.
Cons:

Very run down and sketchy. Room has gnats all over, fridge still full of food. Cigarette burns in cushions. I was afraid my car was going to be broken into. Looked like people lived there permanently.

2026-08-09 via Nuitee
N
nilesh solo_traveller in
1
Awful experience. The place was dirty, had a bad smell, and the overall stay was very disappointing. If I could, I would
Pros:

Office

Cons:

The whole unit, room, kitchen, hall, bathrooms, beds, sofa

2026-07-06 via Nuitee
E
Eric solo_traveller us
8
2026-07-06 via Nuitee
W
Ward couple us
6
Pros:

It was ok

Cons:

It wasn’t and smelled ready bad

2026-07-02 via Nuitee
D
Danielle couple us
8
2026-06-29 via Nuitee
H
Hector family_with_children us
1
2026-06-22 via Nuitee
E
Erick Leonardo solo_traveller us
7
2026-05-28 via Nuitee
K
Kristopher family_with_children us
1
$291 room more like $99 room
Pros:

Breakfast was ok.

Cons:

Room smelled like stale smoke. Person below us was smoking in and around room. Early check in is pointless as was unable to check in at 8 am on app, 3:30 at hotel unable to check in BUT 11:30 pm after the concert was ok. At that point why complain about room when I'm tired.

2026-05-21 via Nuitee
K
Kristin couple us
2
Will not be back
Cons:

The room smelled like someone was smoking in it.

2026-05-19 via Nuitee
J
Justin extended_group us
1
2026-05-18 via Nuitee
D
Dianna extended_group us
6
It was an older complex and could use some paint and updates but liked the room size.
Pros:

Rooms were a good size and had the entire kitchen, which was unexpected. The breakfasts were really good.

Cons:

Cleaning wasn't the best. I had to clean out spiders before I showered, whomever used the dishwasher, didn't know how to load so everything had to be rewashed. The stove top hadn't been cleaned in a long time. When we used the sofa sleeper, there were a lot of coins in it so we left them for the staff. Nothing had been vacuumed underneath and if you went barefoot, your feet were really dirty so the carpeting hadn't been cleaned in a long time.
Also we looked forward to using the pool or even the hot tub but unfortunately they filled it the day we left - would have been nice to know when we booked it that neither were available. Also there appeared to be several cars that had been there for awhile - had flat tires so not sure what was going on there.

2026-05-18 via Nuitee
R
Robinetta couple us
2
2026-05-17 via Nuitee
T
Thomas solo_traveller us
1
Very upsetting
Pros:

Location was nice.

Cons:

The room was not clean at all. We had to literally go to the store by cleaning supplies and clean the room. We did take photos and was told by staffing that housekeeping was unavailable and that they had took over the hotel 2 months ago and had not went through and cleaned rooms nor inspected them. Was told to contact booking.com for my refund as the hotel was unable to do it because I booked with a third party.

2026-05-17 via Nuitee
J
Jessica solo_traveller us
3
Not staying again
Pros:

Room was big

Cons:

Beds are hard. No windows to open, had a kitchen with no silverware, patio door with no screen, bathroom is small. Called to have thermostat fixed as it went out the first night here and no one fixed it. TV remote did not connect to the TV and asked for assistance on that and no help. 1 lamp in room, otherwise just over head in kitchen and bathroom to use. Small garbage cans in kitchen and bathroom not big enough to hold anything but a couple plates.

2026-05-16 via Nuitee
G
Gabrielle couple us
1
I would never recommend a Wyndham to anyone after this experience.
Pros:

Where it was located.

Cons:

We checked out of this hotel on 5/2 as the room was in terrible condition.
-tub not in working order
-microwave dirty
-coffee pot dirty
-only decaf coffee
-dirty carpet
-lights on kitchen not fully functional
-TV not working
-Toilet leaking and refilling continuously
-spiders in the bathroom
-Room smells of marijuana, most likely from the staff below our stairwell smoking
-lamps were all unplugged and sparked when we plugged them in
-no pool or whirlpool as advertised
When we checked out, the manager apologized and told us to start a refund process through
Booking and that he would approve it. Booking has notified us they are waiting on the manager of the hotel to respond.

2026-05-05 via Nuitee
D
Dani solo_traveller us
8
2026-04-17 via Nuitee
R
Rachel family_with_children us
3
2026-04-04 via Nuitee
R
Rachel family_with_children us
1
Cons:

Was like an apartment, wasn’t clean to standard.

2026-03-29 via Nuitee