Extended Stay America Suites - Dallas - Plano Parkway

Hotels
Extended Stay America Suites
7 (418 reviews)
4709 West Plano Parkway , Plano , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location was good
Staff was super friendly
Cons:
Dirty and poorly maintained rooms
Lack of advertised amenities

Categories

Cleanliness
5.25
Multiple guests reported the presence of dirt, debris, and unsanitary conditions in rooms.
Service
10
Staff was generally friendly and accommodating, though there were inconsistencies in service.
Location
10
Guests appreciated the location as good, though it was noted that the overall experience didn’t match its appeal.
Room Quality
4.75
Rooms were described as dilapidated and poorly maintained, with significant issues.
Amenities
7.25
Amenities did not meet guest expectations; no proper breakfast provided and lacking other facilities.
Value for Money
8.25
Guests felt the experience did not justify the price, specifically noting the lack of facilities.
Food and Beverage
4.25
Breakfast options were severely lacking and not as advertised.
Overall Experience
6.25
Overall dissatisfaction due to cleanliness and room quality, leading to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Extended Stay Accommodations
Homestead Studio Suites - Dallas - Plano - Plano Parkway is designed for longer stays, offering fully equipped kitchens in all rooms for your convenience.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows during your stay.

Complimentary Offerings
Benefit from free onsite parking, local phone calls, and a grab-and-go breakfast, making your stay even more hassle-free.

For a comfortable and convenient extended stay experience in Plano, book your stay at Homestead Studio Suites - Dallas now.

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 418 reviews
Cleanliness: 5.25
Service: 10
Location: 10
Room Quality: 4.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 4.25
Overall Experience: 6.25
S
SYED couple in
6
Fix shower , bathroom doors . And some Minor repairs then it will be all good
Pros:

Everything but

Cons:

Bathrooms. 133 shower wasn’t working.

2026-04-10 via Nuitee
J
Joshua solo_traveller us
10
Need to bring back full Breakfast. This is one main reason I chose this hotel
Pros:

Great location Nice rooms

Cons:

No real Breakfast as listed on website

2026-04-04 via Nuitee
F
Falgun family_with_children in
5
2026-03-03 via Nuitee
V
Vaclav family_with_children br
3
Não voltaria
Pros:

Conforto no quarto

Cons:

Atendimento dos funcionários, estrutura muito precária e antiga, banheiro sem fechadura, sem água quente em alguns horários

2026-02-24 via Nuitee
B
Berry family_with_children us
1
2026-02-12 via Nuitee
M
martinez solo_traveller us
10
2026-02-12 via Nuitee
S
Stanislav solo_traveller ru
10
2026-01-19 via Nuitee
N
Nicole family_with_children us
5
Pros:

N/A

Cons:

Cleanliness, only 1 staff from hours 3-11 to do everything,

2026-01-16 via Nuitee
V
Vicki extended_group us
4
Don't waste your Time
Pros:

Location was good and staff was super friendly and accommodating.

Cons:

The place was dilapidated and in dire need of renovations. The outside was great. Inside was a hot 🔥 mess.

2025-11-17 via Nuitee
J
Jefry solo_traveller us
3
Poor stay. worthless
Pros:

Nothing

Cons:

Rood is bad
Bed if full of dust
No breakfast even they demonstrate that they will include breakfast

2025-10-20 via Nuitee
J
Julia
2
Pros:

I refused to stay in this motel. The smell was horrible, the carpet was soaking wet, there was a refrigerator that had something gross splattered all over the front of it. I would like my refund back I was promised tho!

2025-10-07 via Nuitee
S
Sharif family_with_children us
1
NEVER STAY HERE!!!
Pros:

Location

Cons:

Everything! This was the dirtiest, most disgusting place I have ever stayed! It was NOT as advertised! The entire place had a horrible odor. The carpet in the room was torn and the refrigerator was covered in what looked like blood stains or feces!!! The smoke was missing a battery and therefore was not working... and the faucet in the shower was dripping heavily and non-stop, which kept me awake all night!!! The elevator button was broken and we got stuck in the elevator momentarily! There was no detergent available in the laundry room. We found out, after the fact, that there was detergent in the snack food vending machine... which I'm not sure is even legal!!! Finally, the "continental breakfast" consisted of a few items from the snack food vending machine!!!

This is UNACCEPTABLE!!!
I have photos and videos to document everything!!!

I AM DEMANDING A FULL AND IMMEDIATE REFUND!!!

2025-09-19 via Nuitee
J
jeremiah
4
good for traveling workers, but not for family
Pros:

The stuff is good to work with. However, there’s definitely poor communication from cleaning staff to the front office as the TV was broken in my room. The hall is smell. Very bad of lingering trash, which is not very pleasant.

2025-09-16 via Nuitee
D
Damon
2
Pros:

“I would not recommend this hotel to anyone. During my stay, I found multiple roaches in the room, which made the entire experience uncomfortable and unsanitary. Cleanliness should be a top priority for any hotel, but this place clearly does not meet even basic standards. Save yourself the trouble and look elsewhere.”

2025-09-07 via Nuitee
P
peggy
2
Pros:

Room not properly cleaned. "Breakfast" was prepackaged sugary snacks only. No hairdryers on premises (i asked! ). Security door at back of property apparently broken for a long time, wouldn't close. First staff member i met was professional, the last one was rude.

2025-08-31 via Nuitee
P
Perez extended_group us
10
2025-08-25 via Nuitee
M
Michelle
10
I loved everything else I rate 10/10
Pros:

It’s was great- safe - quiet but, it has a smell in the room I hated!!!

2025-08-10 via Nuitee
M
Masood family_with_children
4
Pros:

Room is dirty and poor maintenance. Paint is scratched off on wall and bath tub. Cracked faucet. Bathroom countertop stained. Shabby and old kitchen cabinets

2025-08-06 via Nuitee
T
Tyrone family_with_children us
7
Cons:

They kept my $50 deposit i need that back on my card asap.

2025-07-29 via Nuitee
L
Lannae couple us
6
2025-07-27 via Nuitee