Extended Stay America Suites - Dallas - Plano Parkway

Hotels
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Extended Stay America Suites
7 (430 reviews)
4709 West Plano Parkway , Plano , US
+1 972-596-9966

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Location was good
Staff was super friendly
Cons:
Dirty and poorly maintained rooms
Lack of advertised amenities

Categories

Cleanliness
5.25
Multiple guests reported the presence of dirt, debris, and unsanitary conditions in rooms.
Service
10
Staff was generally friendly and accommodating, though there were inconsistencies in service.
Location
10
Guests appreciated the location as good, though it was noted that the overall experience didn’t match its appeal.
Room Quality
4.75
Rooms were described as dilapidated and poorly maintained, with significant issues.
Amenities
7.25
Amenities did not meet guest expectations; no proper breakfast provided and lacking other facilities.
Value for Money
8.25
Guests felt the experience did not justify the price, specifically noting the lack of facilities.
Food and Beverage
4.25
Breakfast options were severely lacking and not as advertised.
Overall Experience
6.25
Overall dissatisfaction due to cleanliness and room quality, leading to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Extended Stay Accommodations
Homestead Studio Suites - Dallas - Plano - Plano Parkway is designed for longer stays, offering fully equipped kitchens in all rooms for your convenience.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows during your stay.

Complimentary Offerings
Benefit from free onsite parking, local phone calls, and a grab-and-go breakfast, making your stay even more hassle-free.

For a comfortable and convenient extended stay experience in Plano, book your stay at Homestead Studio Suites - Dallas now.

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

7
Based on 430 reviews
Cleanliness: 5.25
Service: 10
Location: 10
Room Quality: 4.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 4.25
Overall Experience: 6.25
S
Sofia • solo_traveller • us
10
2026-11-05 • via Nuitee
D
Duran • couple • us
10
2026-11-03 • via Nuitee
S
Sofia • solo_traveller • us
10
2026-11-02 • via Nuitee
S
Sofia • solo_traveller • us
10
2026-11-02 • via Nuitee
D
Duran • couple • us
10
2026-10-26 • via Nuitee
D
Duran • couple • us
10
2026-10-26 • via Nuitee
T
Tyler • couple • us
1
Nasty. nice lady’s tho
Pros:

The lady’s in the front was nice and respectful

Cons:

The manger forced my me to pay an extra 180 dollars

2026-10-12 • via Nuitee
T
Tyler • couple • us
1
2026-10-10 • via Nuitee
F
Franklin • family_with_children • us
8
2026-10-10 • via Nuitee
S
Sabrina • couple • us
1
Cons:

No tomaron mi reserva y no me dejaron acceder al hotel, olía mucho a cigarrillo y la señora de recepción fue muy grosera!

2026-10-07 • via Nuitee
S
Sabrina • couple • us
1
Cons:

Ni siquiera tomaron mi reserva, me sacaron del hotel por que eran las 12am y no quisieron revisar mi reserva del día! Completamente horrible

2026-10-07 • via Nuitee
B
Barnes • family_with_children • us
1
Poor customer service. Front desk supervisor shakeup was RUDE. Called me out of my name SEVERAL time
Pros:

I liked NOTHING about this place

Cons:

I liked NOTHING

2026-09-18 • via Nuitee
F
Fash • couple • us
10
2026-09-15 • via Nuitee
P
Patrick • couple • us
5
2026-08-16 • via Nuitee
J
Jeanne • solo_traveller • us
1
Ugly bad experience
Pros:

Not a lot.

Cons:

No breakfast, just stail muffins and bad coffee. The room was very ugly with spiders . The smoke alarm beeped a very high pitch beep every minute all night. We as to get it fixed but they didn't. Bad experience.

2026-08-11 • via Nuitee
J
Jackson • couple • us
5
Overall decent place to stay.
Pros:

Good location, friendly staff.

Cons:

The room we stayed in was okay, the bedroom its self was extremely hot we couldn’t feel any of the air flow from the sitting/living room area which made it uncomfortable to sleep. The remote for the tv didn’t work for neither tv we had to get up to keep changing the channel which was kind of hard to do because they were old tv’s and the buttons would stick or not work at all. The bathroom door was broke so we had to lift it up and down to pull it closed and open and it never really closed all the way.

**They in fact do NOT have a fitness center or swimming pool even though they have signs in the building that say otherwise.

2026-07-24 • via Nuitee
A
Amir • family_with_children • us
1
Pros:

NOTHING AT ALL WHEN WE ARIVE THERE THEY DID NOT RECOGNIZE MY RESVATION.

Cons:

SAME

2026-07-22 • via Nuitee
Z
Zeeshan • solo_traveller • us
8
Helpful staff, a cocroach problem.
Pros:

Breakfast was minimal (OATMEAL AND COFFEE) and the staff was very helpful.

Cons:

Cockroaches upon entry to the room.

2026-07-16 • via Nuitee
D
Dean • solo_traveller • us
4
2026-07-11 • via Nuitee
A
ashkan • solo_traveller • us
8
2026-06-10 • via Nuitee