Hilton Houston Plaza/Medical Center

Hotels
•
Hilton Hotels & Resorts
7.9 (1939 reviews)
6633 Travis Street , Houston , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location near medical center
Helpful staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
5.86
Multiple issues with cleanliness noted, including unclean rooms and lack of restocking.
Service
9.33
Generally positive comments about staff interactions, although some service issues reported.
Location
9.87
Positive feedback on the hotel's proximity to medical facilities and convenience.
Room Quality
6.82
Some rooms reported as old and not well-maintained; however, a few reviews praised the suite.
Amenities
7.85
Limited amenities offered, with some complaints about additional fees.
Value for Money
6.81
Many mention better value at other hotels with included amenities.
Food and Beverage
8.36
Comments on the Starbucks being appreciated, though limited food options available.
Overall Experience
8.33
Mixed reviews overall; location praised but cleanliness and value questioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:35

Property Description

Exceptional Accommodations and First-Class Facilities
Experience top-notch accommodations at the Hilton Houston Plaza/Medical Center, where luxury meets comfort. Enjoy modern rooms and upscale amenities that cater to all your needs.

Convenient Location near Major Houston Attractions
Explore Houston with ease as you stay at our hotel located near popular attractions like the Brown Convention Center, Minute Maid Park, and the Galleria shopping center. Immerse yourself in the vibrant city life just steps away from your accommodation.

State-of-the-Art Fitness Center and Rooftop Pool
Stay active during your stay with access to our cutting-edge fitness center and unwind by taking a refreshing dip in the rooftop outdoor pool. End your day with a drink at the poolside bar, offering stunning views of the city skyline.

Book now to indulge in a luxurious stay at the Hilton Houston Plaza/Medical Center and create unforgettable memories in the heart of the Texas Medical Center.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.9
Based on 1939 reviews
Cleanliness: 5.86
Service: 9.33
Location: 9.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 6.81
Food and Beverage: 8.36
Overall Experience: 8.33
R
Randy • couple • us
10
2026-06-27 • via Nuitee
R
Randy • couple • us
9
Pros:

The staff

Cons:

Like everything

2026-06-27 • via Nuitee
C
Cindy • couple • us
8
Pros:

Nice hotel, good location

2026-06-26 • via Nuitee
K
Kakhramon • extended_group • uz
10
2026-06-26 • via Nuitee
S
Sharon • couple • us
10
2026-06-25 • via Nuitee
F
Fulbright • solo_traveller • us
10
I loved it
Pros:

Very nice and very comfortable

Cons:

It was great. No complaints

2026-06-24 • via Nuitee
D
de luna • couple • us
7
It was enough to shower from the trip and sleep - that's it.
Pros:

It was clean and decent.

Cons:

The beds were barely a "full" size. The both beds were also "sunked" in the middle. Those beds need to be thrown out.

2026-06-23 • via Nuitee
R
Rija • family_with_children • us
8
Great place, friendly staff but needs a better mattress.
Pros:

The property is well kept, very clean.

Cons:

We booked a double queen suite. Unfortunately both the mattresses were sinking in the center so we kept rolling towards the center of the bed.

2026-06-23 • via Nuitee
D
Dallison • couple • us
10
2026-06-22 • via Nuitee
C
Charles • solo_traveller • us
10
2026-06-19 • via Nuitee
P
Papy • extended_group • us
10
I recommend this place to my friends is safe and clean
Pros:

Very clean

Cons:

Clean

2026-06-19 • via Nuitee
A
Alejandro • couple • mx
1
Whoever gave this hotel 4 stars needs to get fired.
Pros:

Its well located within the medical area

Cons:

Thin walls, very noisy, no hot water in the shower, had to shower in the sink.

2026-06-18 • via Nuitee
W
wayne • couple • us
10
2026-06-18 • via Nuitee
N
Nancy • couple • us
8
2026-06-16 • via Nuitee
L
LeShonda • couple • us
10
I thoroughly enjoyed my stay.
Pros:

The property was in a convenient location for nearby restaurants and entertainment. It was clean and well managed. The staff was exceptional. I’ll definitely be going back.

Cons:

N/A

2026-06-14 • via Nuitee
R
Rashida • solo_traveller • us
7
Pros:

I love the decor and staff. I appreciated the pool and bar. The king suite was spacious and welcoming with great views.

Cons:

I didn't like that there wasn't free parking and the high price for daily parking. I didn't like the old outdated dirty bathtub.

2026-06-14 • via Nuitee
M
Mario • couple • us
9
Excellent option for doentown area in the middle of museum district
Pros:

Easy to check in. Well located to where our event was, comfortable bedding and spacious room, and many options for food and drinks within the hotel, particularly coffee and breakfast early on a Sunday morning

Cons:

All good. No complaints.

2026-06-14 • via Nuitee
I
IOANIDES • family_with_children • nz
9
2026-06-13 • via Nuitee
A
Antonio • family_with_children • us
5
NOPE
Pros:

The bed was comfortable with good fluffy pillows.

Cons:

WHAT HAPPENED TO THE HILTON? This is the question that I asked myself over and over again as we got to our rooms. We had to drive and park into a tight, unattended parking garage and then take an elevator to the 4th floor hotel entrance. I had previously reserved, and paid for, 2 king suites with a city view and was advised at check-in that only 2 - 2 queen beds were available, despite calling in advance to ensure that our rooms were still reserved. We even had to ask to be placed on the same floor after being booked on separate floors at check in. The staff ppl at the counter were indifferent and gave me the impression that they were blaming us for their own lackluster, inattentive work. The cleaning staff, on the other hand, seemed happy and work-focused as they greeted us each time we passed them. The rooms were decent with an extra tight bathroom. I remember when I used to stay at the Hilton in downtown Houston and it felt like it meant something due to the valet, large atrium and bar, the great guest experience and staff focus on service and excellence. This location was new to me and I can certainly tell you that I will not be staying there again.

2026-06-12 • via Nuitee
E
Erika • solo_traveller • us
10
2026-06-12 • via Nuitee