Hilton Houston Plaza/Medical Center

Hotels
Hilton Hotels & Resorts
7.9 (1800 reviews)
6633 Travis Street , Houston , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location near medical center
Helpful staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
5.86
Multiple issues with cleanliness noted, including unclean rooms and lack of restocking.
Service
9.33
Generally positive comments about staff interactions, although some service issues reported.
Location
9.87
Positive feedback on the hotel's proximity to medical facilities and convenience.
Room Quality
6.82
Some rooms reported as old and not well-maintained; however, a few reviews praised the suite.
Amenities
7.85
Limited amenities offered, with some complaints about additional fees.
Value for Money
6.81
Many mention better value at other hotels with included amenities.
Food and Beverage
8.36
Comments on the Starbucks being appreciated, though limited food options available.
Overall Experience
8.33
Mixed reviews overall; location praised but cleanliness and value questioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:35

Property Description

Exceptional Accommodations and First-Class Facilities
Experience top-notch accommodations at the Hilton Houston Plaza/Medical Center, where luxury meets comfort. Enjoy modern rooms and upscale amenities that cater to all your needs.

Convenient Location near Major Houston Attractions
Explore Houston with ease as you stay at our hotel located near popular attractions like the Brown Convention Center, Minute Maid Park, and the Galleria shopping center. Immerse yourself in the vibrant city life just steps away from your accommodation.

State-of-the-Art Fitness Center and Rooftop Pool
Stay active during your stay with access to our cutting-edge fitness center and unwind by taking a refreshing dip in the rooftop outdoor pool. End your day with a drink at the poolside bar, offering stunning views of the city skyline.

Book now to indulge in a luxurious stay at the Hilton Houston Plaza/Medical Center and create unforgettable memories in the heart of the Texas Medical Center.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.9
Based on 1800 reviews
Cleanliness: 5.86
Service: 9.33
Location: 9.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 6.81
Food and Beverage: 8.36
Overall Experience: 8.33
A
Alanna solo_traveller us
3
Pros:

Location

Cons:

Booked a king bed and got 2 full size beds. They would change us to another room then said they would give us free breakfast and only give us 1.
Bathtub was falling apart.

2026-04-16 via Nuitee
S
Sammy couple us
10
2026-04-16 via Nuitee
F
Floyd solo_traveller us
10
Staff very professional and helpful
Pros:

I looked it up

Cons:

N/A

2026-04-14 via Nuitee
M
Matthews solo_traveller us
10
2026-04-14 via Nuitee
L
Larry couple us
8
Great price for an amazing hotel stay.
Pros:

Clean, professional looking, nice decor, room was very clean and comfortable. Price was a deal!

Cons:

Bed was too soft for my liking. Construction noises for remodel in the early hours. Helicopter noises during night for nearby hospital could be heard clearly but did not bother me too much.

2026-04-12 via Nuitee
K
Kane couple us
1
2026-04-12 via Nuitee
C
Chris couple us
10
2026-04-12 via Nuitee
M
Marcia couple us
10
Pros:

The host Jody checked us in. He was very nice and attentive.

Cons:

No business center

2026-04-10 via Nuitee
G
GUILLERMO family_with_children mx
10
Excelente estancia todo super
Pros:

excelente cuarto, todo cómodo y confortable

2026-04-10 via Nuitee
J
Jayendra couple us
8
2026-04-06 via Nuitee
R
Ramanan couple us
9
2026-04-01 via Nuitee
C
Corina solo_traveller pa
5
I CAN RATE THIS PROPERTY BECAUSE I NEVER STAYED IN THE HOTEL, THE RESERVATION WAS CANCELLED.
Pros:

I CAN RATE THE HOTEL NEVER STAYED THERE.

Cons:

THEY CHARGED SINCE NEVER USED THE HOTEL

2026-04-01 via Nuitee
N
Neeva solo_traveller us
5
My experience was 5/0 because of the water stuff other than that the hotel is decent. And I would book again.
Pros:

I liked how the property was clean. and felt luxurious.

Cons:

I didn’t like how the water was shut off from 11pm-4am. I checked in around 9:30.. so I was rushing all to shower and get food before spots started closing.

2026-04-01 via Nuitee
L
Lisa couple us
10
2026-03-31 via Nuitee
G
Gregory solo_traveller us
8
2026-03-31 via Nuitee
R
Rebecca family_with_children us
10
Pros:

I liked the restaurant in the hotel. In walking distance to the children’s hospital where we had to be the next morning. The easy check-in.

Cons:

There wasn’t anything I didn’t like about the property the two days I was there.

2026-03-29 via Nuitee
Q
Quin couple us
6
Would stay there again only if I had to.
Pros:

It was close to Rice University.

Cons:

I’ve stayed at Many Hiltons but for whatever reason every time I ordered food to get ordered at this location, they would never let them up to deliver my food to my room. I had to either meet the in the lobby or outside. Not very convenient. At the beds are horrible, very uncomfortable beds.

2026-03-29 via Nuitee
M
Martin solo_traveller de
10
2026-03-28 via Nuitee
S
sade couple us
10
2026-03-27 via Nuitee
P
paz solo_traveller mx
10
2026-03-27 via Nuitee