Hilton Houston North

Hotels
Hilton Hotels & Resorts
8.2 (521 reviews)
12400 Greenspoint Drive , Houston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Professional shuttle drivers
Good location near airport
Cons:
Dirty room conditions
Expensive and unsatisfactory breakfast
Under-maintained elevators

Categories

Cleanliness
6.53
The room was dirty, with issues in the bathroom and dusty surfaces.
Service
10
Exceptional service from staff, especially the shuttle drivers, who were professional and helpful.
Location
8.5
Convenient location for airport access, but hotel is busy with training crews.
Room Quality
8.04
Spacious rooms but had cleanliness issues and limited amenities.
Amenities
7.49
Limited amenities available; several items missing from the room.
Value for Money
9.02
Considering the location and service, it offers reasonable value despite some flaws.
Food and Beverage
6.98
Breakfast was expensive and considered terrible by guests.
Overall Experience
9.03
Overall a pleasant stay with exceptional service despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:44

Property Description

Modern Amenities and Spacious Accommodations
Experience comfort and convenience at the Hilton Houston North, located near Bush Intercontinental Airport. Relax in the outdoor pool or stay active in the modern fitness center.

Versatile Meeting Facilities and On-Site Activities
Plan your events effortlessly with our spacious meeting and banquet facilities. Let our activities desk help you make the most of your stay.

Nearby Attractions and Entertainment
Explore nearby attractions like Sam Houston Race Park and Minute Maid Park. For some family fun, visit Splashtown Water Park just a short drive away.

Book your stay at Hilton Houston North now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.2
Based on 521 reviews
Cleanliness: 6.53
Service: 10
Location: 8.5
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.02
Food and Beverage: 6.98
Overall Experience: 9.03
Q
Q3783YNmichaelq Business
10
Nice Hotel!
Pros:

Really like the Hilton Houston North Hotel. Very nice room and hotel bar/restaurant. Also, the airport shuttle driver, Michael L, was awesome. He was on time, professional, and very personable. I’ll be back.

2026-08-01 via Tripadvisor
J
JLD919 Business
10
Amazing service. Friendly and helpful staff.
Pros:

The staff at this location always give their best. I am greeted, followed up on and genuinely cared about. The breakfast staff are exceptional. The service they provide and the friendliness is best in class. I always look forward to going down and eating.
Same with the restaurant and bar service. Always a warm greeting, a quick refill, and fast service of great food. The front desk crew are amazing in their helpfulness and hospitality. Clinton even brought me a book from his home when I had finished mine and was searching for another one. The staff make this hotel feel like a family outing.

2026-08-01 via Tripadvisor
9
983clayr Business
10
Plus
Pros:

Hotel staff were super friendly. Michael the shuttle driver was outstanding.

2026-07-26 via Tripadvisor
S
S9836BNhenryb Business
10
Absolutely amazing hotel for the price
Pros:

Juan R the Bartender is amazing five out of five stars. Best Bartender in this area.

Brad at the front desk was absolutely amazing, knowledgeable, and had great recommendations. 5/5 stars

David at the front desk was absolutely amazing as well. Super helpful and kind. 5/5 stars

April at the front desk was exceptional and very sweet! I had a little bit of an issue with one of my bookings and she fixed it immediately! Really led to a positive hotel experience. Five out of five stars.

2026-07-25 via Tripadvisor
1
128dariusk Business
4
Need improvement
Pros:

My experience with the Hotel was bad. No A/c switch my room 3 times. The food and my guy Michael with the shuttle was great!!! That motion a/c and hot water heater is terrible.

2026-07-22 via Tripadvisor
B
bnkrbim928 Family Atherton, California
4
Housekeeping issues
Pros:

Ok so what is going on with this hotel? It's abundantly clear that ownership has invested in remodeling the hotel and things look fine. Public areas are nice and the room furnishing are newish. But management of the hotel is just terrible. Specifically, the housekeeping department needs new leadership. Consistent across our group, rooms were dirty. Our glasses weren't clean, removable stains on chairs were not taken care of, and nobody had cleaned the fridge. We also never got maid service during our two night stay. Replacement towels that we requested didn't match the other towels. Not attention to cleanliness or detail. Oh and the elevators did not work. I looked on yelp and the elevators also did not work 8 months ago. Brad at the front desk was very warm, but either the management company or the hotel management team needs replacement.

2026-07-22 via Tripadvisor
Y
Yennifer family_with_children us
8
2026-07-21 via Nuitee
3
361sharit Business Edmond, Oklahoma
10
Great shuttle bus
Pros:

The shuttle bus driver Michael. L was great!

2026-07-20 via Tripadvisor
J
jamesmI6415DL Business Pensacola, Florida
10
Great service
Pros:

Great service with Mr. Michael L.

2026-07-20 via Tripadvisor
F
Flyer56589130024 Family Los Angeles, California
10
Best shuttle drive
Pros:

Michael L was the best driver super on time and extremely friendly!
Will be coming back soon and hopefully we can run into him again

2026-07-16 via Tripadvisor
J
Javier family_with_children us
10
2026-07-12 via Nuitee
H
Hanesrob2 solo_traveller us
10
2026-07-12 via Nuitee
T
Tony solo_traveller us
9
2026-07-11 via Nuitee
X
X3270XIrobertc Couples Los Angeles, California
10
Superior accommodations and restaurant service.
Pros:

The room was a bargain for the amenities. Marie, hostess at the Harth Cafe was super helpful and offered the best recommendations. Service was top notch. The Hilton North is on my list of best places to stay in or around Houston.

2026-07-10 via Tripadvisor
A
ALLICON solo_traveller us
3
Do Not Book A Stay In Gunspoint.
Pros:

Nothing. Other than the staff were pleasant and the waiter at the restaurant was efficient.

Cons:

First off, I requested early check in several times and never received a response on the app. We got there very early and they did put us in a room right away. Which is why I said the staff were helpful. However. The room we were put into literally had baby powder splashed across all the walls and the room reeked of cigarette smoke. The shower took 7 minutes to warm up and then only stayed warm for 5 min. The toilet ran for literally ten min after you flushed. The lights, the ones with bulbs, flickered when on like a low budget rave. It was, hands down, the worst hotel room I've ever stayed in. And when I let the desk l staff know about it all I got for my trouble was a free coffee.

The location is called Greenspoint on a map, but according to our Lyft driver as she was dropping us off it's known as "Gunspoint" and told us to stay inside.

2026-07-06 via Nuitee
C
christopherbS9096CO Family
10
Lovely stay
Pros:

Lovely stay at Marriott North Hotel. Met at the airport shuttle by the wonderful Michael who made us very welcome!

2026-07-05 via Tripadvisor
A
Alijon solo_traveller uz
10
2026-07-03 via Nuitee
T
Thomas couple us
9
2026-07-02 via Nuitee
S
Safarali couple uz
9
2026-06-30 via Nuitee
E
Edgardo couple pe
10
2026-06-29 via Nuitee