MainStay Suites Springfield South - Battlefield Rd

Hotels
•
Main Stay Suites
8.4 (348 reviews)
1550 East Raynell Place , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Convenient location
Cons:
Dirty areas
Deposit issues
Outdated furniture

Categories

Cleanliness
7.55
Several reviews highlighted cleanliness, though some mentioned dirty floors and a dirty diaper.
Service
9.05
Most reviews praised the staff, although one mention of a negative experience with a deposit reflects some service issues.
Location
9.05
Guests appreciated the location's convenience to attractions.
Room Quality
8.05
Room size and comfort were frequently praised; however, some guests noted outdated couch and noise issues.
Amenities
8.05
Positive comments regarding the full kitchens and room features, though there were concerns about pool availability.
Value for Money
8.55
Many reviews reflected good value due to spacious rooms for families.
Food and Beverage
8.45
Not explicitly mentioned, but kitchen amenities provide self-catering options.
Overall Experience
8.45
Most guests reported a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:19

Property Description

Outdoor Pool and Tennis Court

Arbor Suites at the Mall offers guests the luxury of an outdoor pool and tennis court, perfect for unwinding after a busy day of exploring Springfield.

Fully Equipped Kitchen

Enjoy the convenience of a fully equipped kitchen in every accommodation, giving you the flexibility to prepare your meals just the way you like them during your stay.

Convenient Location

Situated just a 2-minute drive from Battlefield Mall, and within easy reach of popular attractions like Wonders of Wildlife Museum and Aquarium, Arbor Suites at the Mall provides the ideal base for your Springfield adventure.

Book your stay at Arbor Suites at the Mall now to experience the perfect blend of comfort and convenience during your Springfield visit.

Important information:

Please note: Missouri residents must present a valid major credit card to check-in.

Please note that the property accepts only credit card payments.

Please note that the property does not accept reservations from local residents within 60 miles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 348 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.45
T
Tracey • couple • us
4
Because the floors were dirty I wondered what else hadn’t been cleaned properly.
Pros:

Bed was comfortable

Cons:

The floors in the kitchen were nasty and obviously hadn’t been swept and mopped.

2026-04-24 • via Nuitee
C
Casey • family_with_children • us
2
2026-04-23 • via Nuitee
M
Margaret • couple • us
6
2026-04-20 • via Nuitee
E
Edward • couple • us
8
Our first assigned room was un-made, so we had to go ask for a different room.
Pros:

Location and price.

Cons:

Thin walls. I could hear my neighbor while they were in the bathroom.

2026-04-14 • via Nuitee
T
Tonya • couple • us
9
2026-04-08 • via Nuitee
J
James • family_with_children • us
7
2026-03-31 • via Nuitee
K
Kris • family_with_children • us
10
2026-03-30 • via Nuitee
E
Elizabeth • couple • us
10
Exceptionally clean & great front desk staff.
Pros:

Very clean, quiet, & the front desk staff were polite & courteous.

Cons:

N/a

2026-03-25 • via Nuitee
A
Andrew • family_with_children • us
6
Pros:

Everything was nice and pretty clean

Cons:

That cost is just absolutely outrageous

2026-03-22 • via Nuitee
S
Seamon • extended_group • us
8
2026-03-16 • via Nuitee
A
Arnold • couple • us
10
2026-03-16 • via Nuitee
M
Missy • family_with_children • us
8
Pros:

It was clean and fairly quiet

Cons:

Things seemed a little crowded

2026-03-16 • via Nuitee
M
Michael • family_with_children • us
8
2026-03-15 • via Nuitee
J
Jerry • solo_traveller • us
1
The worst state I ever had will never go back
Cons:

They tried to overcharge me. The beds had pubic hairs all over them. They did not change the sheets.

2026-03-12 • via Nuitee
H
Heather • family_with_children • us
10
We had a great stay and will recommend!
Pros:

Easy to find and very nice.

Cons:

N/a

2026-03-10 • via Nuitee
H
Hyun-Ki • family_with_children • kr
10
2026-03-05 • via Nuitee
S
Sam Sam Sam • family_with_children • us
7
Good staff. Cleanliness sub par.
Pros:

the staff were nice. location is easy (across from mall). big room. warm shower with great pressure. comfy bed.

Cons:

rooms keys kept failing. Also there were hairs in our bed sheets that were not ours.

2026-01-20 • via Nuitee
J
Jennifer • family_with_children • us
10
We had a great time and will be back!
Pros:

We booked the King double suite. It was a great layout for sharing a space with our college children. We appreciated the second bathroom and room to spread out.

Cons:

Our key cards were inconsistent on working.

2026-01-19 • via Nuitee
R
Robert • family_with_children • us
9
2026-01-19 • via Nuitee
T
Takalah • family_with_children • us
10
2026-01-19 • via Nuitee