MainStay Suites Springfield South - Battlefield Rd

Hotels
•
Main Stay Suites
6.9 (406 reviews)
1550 East Raynell Place , Springfield , US
+1 417-887-8383

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (welcome basket arranged, accommodating)
Clean, spacious rooms with kitchenettes/full kitchens
Comfortable beds and good in-room appliances (fridge)
Good value/price for space; suitable for extended stays
Convenient location near dining and shopping
Cons:
Cleanliness issues reported (roach, dirty toilet/hair, odd odors like pickle smell)
No breakfast offered / former breakfast service removed
Confusing/unmarked location entrance; poor signage on Battlefield St.
Maintenance problems: TV not working, loud AC, unsteady stairs, occasional no hot water

Categories

Cleanliness
5
Mixed signals: multiple guests praised 'very clean' rooms, but there are clear negative reports (roach, dirty toilet/hair, odd smells, debris on grounds) that lower the score.
Service
8.5
Consistently positive: staff described as friendly, welcoming, accommodating (arranged welcome basket, helpful front desk), justifying a notably above-target rating.
Location
7.5
Generally positive: described as ideal area with dining options and close to shopping, but some guests had trouble finding the unmarked/rear entrance, so modestly above target.
Room Quality
8
Mostly strong: spacious rooms, kitchenettes, comfortable beds and good appliances (fridge), with occasional issues (TV not working, noisy AC, unsteady stairs, no hot water) tempered against overall positives.
Amenities
6.5
Mixed: good in-room amenities (kitchenette, refrigerator), but missing items (iron, hangers), no breakfast offering and limited pool/breakfast access reduce the score.
Value for Money
7.5
Positive: multiple comments note the price is good for the amount of space and suitability for extended stays, placing this above the target rating.
Food and Beverage
4
Weak: several guests note there is no breakfast (former breakfast bar removed) and no on-site F&B offerings mentioned, lowering this category.
Overall Experience
8.2
Generally favorable: many guests would stay again and praised staff and room features; isolated but significant negatives (cleanliness incidents, smells, signage troubles) prevent a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Outdoor Pool and Tennis Court

Arbor Suites at the Mall offers guests the luxury of an outdoor pool and tennis court, perfect for unwinding after a busy day of exploring Springfield.

Fully Equipped Kitchen

Enjoy the convenience of a fully equipped kitchen in every accommodation, giving you the flexibility to prepare your meals just the way you like them during your stay.

Convenient Location

Situated just a 2-minute drive from Battlefield Mall, and within easy reach of popular attractions like Wonders of Wildlife Museum and Aquarium, Arbor Suites at the Mall provides the ideal base for your Springfield adventure.

Book your stay at Arbor Suites at the Mall now to experience the perfect blend of comfort and convenience during your Springfield visit.

Important information:

Please note: Missouri residents must present a valid major credit card to check-in.

Please note that the property accepts only credit card payments.

Please note that the property does not accept reservations from local residents within 60 miles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 406 reviews
Cleanliness: 5
Service: 8.5
Location: 7.5
Room Quality: 8
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 4
Overall Experience: 8.2
A
Abdus • extended_group • us
9
Pros:

The rooms were clean and the facilities were well organized

2026-11-07 • via Nuitee
D
Donovan • couple • us
10
loved it
Pros:

I had the pleasure of booking a room for a guest speaker, and I could not be happier with the experience! The hotel made the booking process so easy and convenient for me, and my guests shared how kind and welcoming everyone was during their stay.

I also requested that a welcome basket be placed in the room before check-in, and the staff made sure it was taken care of just as I had asked. I truly appreciate the extra effort and attention to detail. It means a lot when a hotel goes above and beyond to make guests feel welcome and appreciated.

My name is Pastor Donovan, and I will definitely keep this hotel in mind the next time I have a guest speaker visiting. Thank you for your kindness, professionalism, and excellent service. You made this experience a great one, and I am grateful!

Cons:

nothing

2026-10-24 • via Nuitee
C
Camille • couple • us
10
it was amazing and i love it alot im going back there
Pros:

friendly staff , clean , peaceful

Cons:

nothing

2026-10-22 • via Nuitee
J
June • couple • us
1
Pros:

On the web site. There no sign where the hotel on Battlefield street. It took us 1 hr & 30 minute to find the hotel. The hotel was back in a cubby hotel. There should be a signed on Battlefield street it was on the backside of Battlefield you had to look back over your shoulder to see a sign. The room was great & clean,the Tv work when it want to,no hot water,Out side was a little spooky. I would not walk out they by yourself.

Cons:

Put a big sign on Battefield St. Having say it in the back street

2026-10-16 • via Nuitee
P
Peggy • couple • us
10
2026-10-16 • via Nuitee
A
Almas • family_with_children • tr
10
Keyifli
Pros:

Modern dizayni, temizligi

Cons:

Odamizi bulnada zorlandik. Kroki verildi. Ama kapiya gidene kadar numarayi goremedik

2026-10-15 • via Nuitee
V
Victoria • family_with_children • us
10
2026-10-11 • via Nuitee
A
Alyse • couple • us
10
Wonderful for large families.
Pros:

The price for the amount of space.

Cons:

No breakfast

2026-10-09 • via Nuitee
J
Joni Cay • couple • us
10
2026-09-18 • via Nuitee
S
Smith • solo_traveller • us
9
Pros:

Pleasantly surprised this was a converted apartment, with a loft that had a second sleeping space and bathroom. Very clean!

Cons:

Walking up unsteady wooden steps.

2026-09-14 • via Nuitee
B
Brian • couple • us
8
2026-09-14 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-09-14 • via Nuitee
D
DonnieMc • solo_traveller • us
10
Great place to stay
Pros:

Everything was excellent. The room was clean. The staff were great.

2026-09-06 • via Nuitee
L
Lee • solo_traveller • us
9
Pros:

The room was very clean and spacious. Everything seemed to work. The refrigerator/freezer was a pleasant surprise.

Cons:

17 hours after checkout, and I still have not received an invoice via email.🤷‍♂️

2026-09-06 • via Nuitee
F
Frank • solo_traveller • us
8
Next time I stay in Springfield, I will definitely stay at this hotel.
Pros:

First of all, the property was located in ideal area with lots of options for dining

Cons:

Actually, there wasn’t anything I didn’t like about the property. My favorite thing about my room was the bed was awesome and I liked having a full kitchen.

2026-09-04 • via Nuitee
D
Dennis • extended_group • us
8
2026-09-03 • via Nuitee
A
Ama • solo_traveller • us
5
It smelled awful but the bed was comfortable
Pros:

Cute and great location

Cons:

It reeked of dill pickles, like someone dropped a pickle jar and broke it!. The toilet had dirt & hair in it. When I turned on the water in the shower, pieces of something black came floating out of the drain! The TV didn’t work.

2026-09-01 • via Nuitee
M
Michelle • couple • us
8
ALWAYS OUR GO TO - SPACIOUS - AFFORDABLE - CLEAN - AND MOST AWESOME STAFF
Pros:

Room features with kitchenette and very comfortable beds.

Cons:

Missing an iron in the closet and no hangers.

2026-08-26 • via Nuitee
A
Ashley • family_with_children • us
10
2026-08-26 • via Nuitee
S
Sarah • family_with_children • us
10
2026-08-26 • via Nuitee