Hampton Inn St Charles St Peters

Hotels
Hampton Inn
8.4 (416 reviews)
3720 West Clay Street , St. Charles , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.23
Several mentions of unclean rooms and issues with cleanliness.
Service
9.2
Positive feedback regarding friendly and helpful staff.
Location
8.74
Safe area mentioned multiple times, indicating a good location.
Room Quality
8.19
Mixed mentions; some appreciation for cleanliness but reports of maintenance issues.
Amenities
8.22
Amenities generally appreciated, but missing breakfast items were noted.
Value for Money
8.18
Affordability noted positively despite some complaints.
Food and Beverage
8.73
Breakfast received positive comments, though there were some issues with refills.
Overall Experience
8.7
Overall good experience mentioned, though some issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:45

Property Description

Modern Amenities and Convenient Location
Located just off Interstate 70 in Saint Charles, Missouri, Hampton Inn St. Louis-St. Charles offers free high-speed internet access and is near St. Louis city centre.

Relaxation and Fitness Options
Guests can unwind in the indoor pool, hit the fitness centre, and enjoy a complimentary breakfast at Hampton Inn St. Louis-St. Charles.

Explore Nearby Attractions
Discover the Historic District of Downtown St. Charles, hike or cycle on the Katy Trail, enjoy a sunset boat cruise on the Missouri River, or test your luck at a riverboat casino—all just moments away from the hotel.

Book your stay at Hampton Inn St. Louis-St. Charles now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 416 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
S
Shirley couple us
7
Overall, nice stay. I will stay again.
Pros:

The rooms were comfortable, staff very friendly, great breakfast.

Cons:

Carpet needed shampooing. There was some type of rowing noise off and on that awaken you. Not sure what that was.

2026-08-14 via Nuitee
C
Charity family_with_children us
9
2026-08-10 via Nuitee
J
Joe couple us
7
Pros:

New room
Good breakfast
Good location

Cons:

The design of the room did not allow the sliding door to the bathroom to open all the way up
No closet to hang clothes. Poor design.

2026-08-08 via Nuitee
M
Michele extended_group us
8
We had to stay for my boyfriend mom she has surgery on her face
Pros:

Pool was clean hall was clean room was clean

Cons:

Cant say there was anything I didnt like

2026-08-08 via Nuitee
M
Michael couple th
1
My experience staying here was extremely poor, and I have no intention of returning.
Pros:

The water pressure was good.

Cons:

Did not have wifi in room. Couldnt watch television (no cable or service).

2026-08-03 via Nuitee
J
jhaylaw2026 Family
2
Very terrible
Pros:

There’s ants in the bed and everywhere in the room. The pool area is musty and smells like hot dog. Also the wifi here is trash and also the washer had hair all over this place is very horrible I do not recommend!!!

2026-07-21 via Tripadvisor
S
Susan couple us
7
Older hotel beginning renos that are badly needed. Very over priced for such small rooms
Pros:

Decent location, great beds and super comfy pillows, nice front desk staff

Cons:

Small bathroom counter, toilet hard to flush, seat broke, shower hard to turn on and off, poor drainage and would send blast of cold water randomly

2026-07-20 via Nuitee
J
Julie couple us
5
Pros:

Location worked for

Cons:

Bed and pillows uncomfortable. Hated the TV remote and basic cable, noisy air conditioning unit

2026-07-14 via Nuitee
D
Donella family_with_children us
8
Overall it was good. I would stay again.
Pros:

Property was nice. Felt safe. Staff was very nice.

Cons:

The tv kept glitching every few minutes. Would have to turn it off for a few minutes then back on to get it to work. The bathroom door was a little wonky and wouldn’t close all the way. And the room had a strong icy hot smell to it unpon arrival.

2026-07-12 via Nuitee
J
John couple us
9
2026-07-10 via Nuitee
V
valerierenep Family
10
Our favorite Hampton on this trip!!
Pros:

After reading the reviews decided to stay here. Great decision!!
Manager Jacob was awesome and deserves praise for his leadership.
Housekeeping manager and staff deserve a big shot out. Everything clean!! Front desk fabulous!! Best digital keys—they always worked!!

2026-07-02 via Tripadvisor
K
Katherine couple us
3
We will not be coming back to this hotel.
Pros:

We didn't get to enjoy breakfast due to the amount of people at the hotel.

Cons:

The lighting in the room and bathroom were horrible. There was dust on the light fixtures. Paint chipping throughout the room. The hallways smelled musty. Someone spit in the elevator and we told the front desk the day we checked in. No one cleaned it the entire weekend. I woke up early on purpose so we could get the hell out of there and the spit was still in the elevator at check out.

2026-06-29 via Nuitee
E
Evelith extended_group us
5
2026-06-23 via Nuitee
K
kguenther0 Family Marshall, Minnesota
4
Not for me
Pros:

I did not actually stay here. I checked in and was very unhappy. They are under construction, so it may be temporary, but it felt dirty and strange. It's in a very busy congested area too. Luckily, the front staff was VERY accomodating and allowed me to check back out without hassle immediately after checking in. It had a wierd cleaning smell, the floor we were on had carpet partially ripped up, paint tape or something all around walls, it felt dark and dingy. We were in town for a soccer tournament, and there was another teammate who stayed there who said their experience was ok, and I do tend to be a little picky, so maybe it just wasn't for me. I've been a little hit or miss lately with Hampton's. I ended up paid significantly more for a nicer hotel and was happy. I do appreciate their accomodating me.

2026-06-22 via Tripadvisor
S
sharon couple us
6
Cons:

Remodeling was taking place. While I know this has to be done, we found the hall was dirty leading to our room.

2026-06-19 via Nuitee
3
340terrellr Family
2
Disappointing stay—severe cleanliness and maintenance issues
Pros:

I recently stayed at the Hampton Inn in St. Charles, Missouri, from May 14–17, and it fell far below basic hospitality standards. The property is undergoing disruptive renovations, but the real issues were inside the rooms. After finding my first room unacceptable, I changed rooms, only to find the second one just as bad. The bedside lamp was broken, the TV had audio but no video, and the refrigerator was dirty. Most disgusting of all, there was hair left in the sheets of both beds. Renovations are no excuse for poor housekeeping and broken fixtures. I have reached out to management for compensation and hope they take immediate action to fix these sanitation standards. Avoid this location until updates and staff training are complete. Reached out to the hotel manager Danny Theodorow and never received a call back or email as if I never reached out just poor services.

2026-06-18 via Tripadvisor
D
d0nnama Couples Oceanside, California
2
Management has little concern for guests
Pros:

Poor management! We booked a room for 3 nights months in advance. We were given a room in a construction zone. Carpet in front of our room was being replaced directly in front of our room all 3 days. We tripped over workers every time we left out too . Pounding and vacuuming starting at 8 am. We realize this is temporary, but what does this say about the management if they are willing to place guests in these rooms.Upon complaint, the would not move us or offer a refund. Plus, parking was inadequate and floors in the reception area and breakfast area were sticky

2026-06-17 via Tripadvisor
T
TAMARA family_with_children us
10
For a one-night trip this was the perfect location.
Pros:

The pool and hot tub and breakfast.

Cons:

The room was tight.

2026-05-29 via Nuitee
M
Morgan couple us
8
2026-05-28 via Nuitee
K
Katelyn family_with_children us
10
2026-05-27 via Nuitee