Hampton Inn St Charles St Peters

Hotels
•
Hampton Inn
7.2 (243 reviews)
3720 West Clay Street , Saint Charles , US
+1 636-947-6800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good/hot breakfast
Comfortable beds and pillows
Clean rooms reported by several guests
Friendly/front desk staff and praised manager
Convenient/central location
Functional digital keys
Good water pressure
Clean pool reported by some
Cons:
Broken jacuzzi
Ant infestation reported
No or poor in-room Wi‑Fi/cable for some guests
Small rooms and poor room design (sliding door, no closet)
Musty smells in hallways/pool area and elevator cleanliness issues
Noisy HVAC/TV glitches and plumbing issues
Carpet needing shampooing
Perceived overpriced for room size/quality

Categories

Cleanliness
6.2
Mixed reports: several guests praised rooms and housekeeping, but there are multiple serious cleanliness complaints (ants in bed, hair in washer, musty smells, elevator spit, carpet needing shampooing).
Service
8.8
Generally positive staff notes: multiple mentions of friendly front desk, praised manager Jacob and housekeeping leadership; one complaint about lack of follow-up on reported elevator spit and breakfast crowding.
Location
8.9
Consistently praised: several guests call the location great or convenient for their activities.
Room Quality
5.8
Frequent room design and functionality issues: small rooms for the price, sliding bathroom doors that don't open fully, lack of closet space, noisy HVAC/TV, broken fixtures and plumbing problems in some rooms.
Amenities
6.5
Mixed amenities: hot breakfast and digital keys were positives; negatives include broken jacuzzi, musty pool area, spotty/no in-room Wi-Fi and cable in some reports, and laundry issues.
Value for Money
6
Several guests felt rooms were small and overpriced for the rate; value weakened by maintenance and room quality issues.
Food and Beverage
8
Breakfast generally described positively (hot breakfast, good breakfast), though one guest couldn't enjoy it due to crowding.
Overall Experience
7.4
Varied stays: many guests reported enjoyable, clean stays with strong staff performance, while others had very negative experiences (cleanliness, amenities, room issues). Overall a mixed-but-leaning-positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Modern Amenities and Convenient Location
Located just off Interstate 70 in Saint Charles, Missouri, Hampton Inn St. Louis-St. Charles offers free high-speed internet access and is near St. Louis city centre.

Relaxation and Fitness Options
Guests can unwind in the indoor pool, hit the fitness centre, and enjoy a complimentary breakfast at Hampton Inn St. Louis-St. Charles.

Explore Nearby Attractions
Discover the Historic District of Downtown St. Charles, hike or cycle on the Katy Trail, enjoy a sunset boat cruise on the Missouri River, or test your luck at a riverboat casino—all just moments away from the hotel.

Book your stay at Hampton Inn St. Louis-St. Charles now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 243 reviews
Cleanliness: 6.2
Service: 8.8
Location: 8.9
Room Quality: 5.8
Amenities: 6.5
Value for Money: 6
Food and Beverage: 8
Overall Experience: 7.4
M
Matt • couple • us
7
2026-10-28 • via Nuitee
D
Denice • extended_group • us
9
2026-10-22 • via Nuitee
B
Bridgette • couple • us
8
Decent
Pros:

Good

Cons:

Jacuzzi was broken. That's what I came for.

2026-10-14 • via Nuitee
J
Judy • couple • us
8
Sufficient for an overnight stay.
Pros:

Comfortable bed and clean room.

Cons:

Room was on the small side for the price per night. The room contained a rectangular suitcase/footstool type piece of furniture in the entry hall of the room. As we tried to enter the room with a luggage cart, we had to push it out of the way to unload the luggage cart. There wasn’t sufficient room in the entry hall or bed area to get around the luggage cart. Also, the bathroom sliding door did not open completely and appeared to be designed that way. The floor track for the door stuck out from the open door enough that you had to be careful not to bump or cut a bare foot on it.

2026-10-11 • via Nuitee
B
Brian • couple • us
6
2026-09-14 • via Nuitee
J
James • solo_traveller • us
10
Very enjoyable
Pros:

Very clean

Cons:

Everything was great

2026-09-12 • via Nuitee
S
Samantha • extended_group • us
8
Hotel was clean, staff was nice, breakfast was a hot breakfast. The only two things I’d say needs improvement was the to
Pros:

The location was great. It was in the middle of everywhere I was going.

2026-09-08 • via Nuitee
C
Charles • couple • us
9
2026-09-04 • via Nuitee
S
Shirley • couple • us
7
Overall, nice stay. I will stay again.
Pros:

The rooms were comfortable, staff very friendly, great breakfast.

Cons:

Carpet needed shampooing. There was some type of rowing noise off and on that awaken you. Not sure what that was.

2026-08-14 • via Nuitee
C
Charity • family_with_children • us
9
2026-08-10 • via Nuitee
M
Michele • extended_group • us
8
We had to stay for my boyfriend mom she has surgery on her face
Pros:

Pool was clean hall was clean room was clean

Cons:

Cant say there was anything I didnt like

2026-08-08 • via Nuitee
J
Joe • couple • us
7
Pros:

New room
Good breakfast
Good location

Cons:

The design of the room did not allow the sliding door to the bathroom to open all the way up
No closet to hang clothes. Poor design.

2026-08-08 • via Nuitee
M
Michael • couple • th
1
My experience staying here was extremely poor, and I have no intention of returning.
Pros:

The water pressure was good.

Cons:

Did not have wifi in room. Couldnt watch television (no cable or service).

2026-08-03 • via Nuitee
J
jhaylaw2026 • Family
2
Very terrible
Pros:

There’s ants in the bed and everywhere in the room. The pool area is musty and smells like hot dog. Also the wifi here is trash and also the washer had hair all over this place is very horrible I do not recommend!!!

2026-07-21 • via Tripadvisor
S
Susan • couple • us
7
Older hotel beginning renos that are badly needed. Very over priced for such small rooms
Pros:

Decent location, great beds and super comfy pillows, nice front desk staff

Cons:

Small bathroom counter, toilet hard to flush, seat broke, shower hard to turn on and off, poor drainage and would send blast of cold water randomly

2026-07-20 • via Nuitee
J
Julie • couple • us
5
Pros:

Location worked for

Cons:

Bed and pillows uncomfortable. Hated the TV remote and basic cable, noisy air conditioning unit

2026-07-14 • via Nuitee
D
Donella • family_with_children • us
8
Overall it was good. I would stay again.
Pros:

Property was nice. Felt safe. Staff was very nice.

Cons:

The tv kept glitching every few minutes. Would have to turn it off for a few minutes then back on to get it to work. The bathroom door was a little wonky and wouldn’t close all the way. And the room had a strong icy hot smell to it unpon arrival.

2026-07-12 • via Nuitee
J
John • couple • us
9
2026-07-10 • via Nuitee
V
valerierenep • Family
10
Our favorite Hampton on this trip!!
Pros:

After reading the reviews decided to stay here. Great decision!!
Manager Jacob was awesome and deserves praise for his leadership.
Housekeeping manager and staff deserve a big shot out. Everything clean!! Front desk fabulous!! Best digital keys—they always worked!!

2026-07-02 • via Tripadvisor
K
Katherine • couple • us
3
We will not be coming back to this hotel.
Pros:

We didn't get to enjoy breakfast due to the amount of people at the hotel.

Cons:

The lighting in the room and bathroom were horrible. There was dust on the light fixtures. Paint chipping throughout the room. The hallways smelled musty. Someone spit in the elevator and we told the front desk the day we checked in. No one cleaned it the entire weekend. I woke up early on purpose so we could get the hell out of there and the spit was still in the elevator at check out.

2026-06-29 • via Nuitee