The London West Hollywood at Beverly Hills

Hotels
9 (1281 reviews)
1020 N San Vicente Boulevard , Los Angeles , us
+1 844-489-9660

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Amazing staff
Great food
Cons:
Cleanliness issues
Expensive for some

Categories

Cleanliness
7.46
The property is described as having a smell of bleach and cleaning products due to old carpets, indicating cleanliness issues.
Service
9.43
The staff is consistently praised for being amazing and going above and beyond.
Location
9.47
The hotel is located in a tranquil area in the heart of Los Angeles, providing a perfect choice for guests.
Room Quality
8.92
Rooms are mostly described as spacious and comfortable, but there is mention of outdated decor.
Amenities
9.45
Amenities like the rooftop pool and gourmet dining have been positively mentioned, enhancing the guest experience.
Value for Money
8.41
While some reviews emphasize it's a bit pricey, they acknowledge the quality justifies the cost.
Food and Beverage
9.46
The restaurant and food options received high praise, especially the breakfast and romantic dinner.
Overall Experience
9.43
Overall positive sentiments highlighted in reviews suggest a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:01

Property Description

Luxurious Suites and Amenities
The London West Hollywood offers spacious suites with modern amenities including flat-screen TVs, iPod docking stations, and walk-in showers with soak tubs. Guests can enjoy complimentary breakfast and stunning views from balconies in most suites.

Gourmet Dining Options
Indulge in California cuisine at Boxwood restaurant or savor seasonal dishes at The Rooftop with outdoor dining. Both venues offer an extensive wine list and unique culinary experiences for guests to enjoy.

Fitness and Relaxation
Stay active at the 24-hour fitness centre with state-of-the-art equipment and outdoor yoga area. After a workout, unwind at the poolside cabanas or pamper yourself at the on-site salon for hair, nail, and makeup services.

Experience luxury and convenience at The London West Hollywood. Book your stay now for a memorable getaway.

Important information:

Pet policy is for dogs only. Dog must be 30 lbs or less. No other type of animals are allowed.

The Sun Deck may be closed on some dates due to private events.

The Amenity fee at the property includes:
- High speed WiFi
- Bottled water in room daily
- Keurig coffee and tea in room
- Guest exclusive year around rooftop pool
- State-of-the art 24 hr fitness center with Peloton bike
- Calls to land lines in LondonGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
D
Dawn • couple • gb
10
2026-07-23 • via Nuitee
S
Semih • family_with_children • tr
9
2026-07-22 • via Nuitee
E
Eda • extended_group • tr
3
2026-07-18 • via Nuitee
A
Ahmed • family_with_children • ae
10
Pros:

Room size, bathroom size, cleanliness, hotel location

Cons:

Valet parking was quite expensive

2026-07-12 • via Nuitee
J
Jane • couple • gb
10
2026-07-12 • via Nuitee
M
MANSOUR • extended_group • sa
10
The staff very friendly and helpful
Pros:

Nice and good location

2026-07-10 • via Nuitee
M
MANSOUR • couple • sa
10
Helpful staff
Pros:

Very helpful staff and good location

2026-07-10 • via Nuitee
F
Funda • family_with_children • tr
8
Pros:

Otelin konumu ve çalışanların hizmet kalitesi çok iyiydi.

Cons:

Verdikleri odanın konumu kötü ve karanlıktı

2026-07-09 • via Nuitee
E
egardstig • NONE • Antwerp, Antwerp Province
10
My stay in July 2026
Pros:

I got several travel agencies and The London is and will be our choice in West Hollywood, great great staff and nice spacious rooms, you feel home at London. I would like to give all staff the honorary for exceptional service but remember a few names unfortunately, Raquel in the restaurant a sunshine, Juan and all other colleagues, Matthew, Richard, Andres and all others at the door, Will in the reception but as mentioned ALL staff at London are great!

2026-07-07 • via Tripadvisor
3
348dinab • NONE
10
I love The London!
Pros:

I went for a staycation and was thrilled with my experience at The London. Everyone was incredibly helpful and friendly, the room was impeccable with a killer view of ALL of LA (I was in the Crown suite, 8th floor). There's a charming gift shop called Bailey Wick, too!

2026-07-06 • via Tripadvisor
A
amy10006 • Family • Laguna Beach, California
6
We could have had it all
Pros:

This hotel had so much potential but missed the ball on so many fronts.
It seems like it tried but gave up on the final details.
I should start by saying the positives which is that their beds were comfy and anytime we asked for something to come up, they did it right away. So that part was great.
But many other items, there wasn't enough consideration paid.
For example, they had chairs around the desks in the room. But the material and cover of the chairs make them impossible to use because you keep sliding off of it.
Or they have balconies, but they are unusable because the railing is so low that it feels very scary to get on it.
They had coffee at the front desk in the morning; but it was ice cold and I had to ask them twice to heat it back up.
They have a huge bathroom, but it has no chairs or tables to put things on.
And of course my least favorite thing in a hotel: Bar soaps. Why not give liquid soap at the sink?
It has a pool, but it smelled funky.
We ordered food at the poolside, but when we checked on it half hour later, they said they'd forgotten to ring it up.
There were 6 people working at the valet (very nice) but when we asked them how to get to Melrose Place, they had no idea where that is.

Either way, I feel the hotel just needs to give a bit more consideration to the customer journey and experience.

2026-07-04 • via Tripadvisor
Y
YUKIKO • couple • jp
8
サイズ感もちょうどいいホテル
Pros:

バス停も近くていい

Cons:

朝ごはんが毎日同じ

2026-07-02 • via Nuitee
S
Sara • couple • il
10
2026-07-01 • via Nuitee
D
DeKonings • NONE • Portland, Oregon
10
Best hotel experience in a long time!
Pros:

Truly fabulous experience. Nicest hotel staff ever. Location, rooms, food, drinks all outstanding. Rooftop pool and restaurant/bar was outstanding. The view makes it sing.

2026-06-28 • via Tripadvisor
S
Stephen • family_with_children • au
5
Not what it used to be
Pros:

Good location

Cons:

Rooms need refresh
Breakfast uninspiring
Extra amenity charge for using pool seems ridiculous when you are a paying guest

2026-06-26 • via Nuitee
M
Martin • couple • au
8
2026-06-21 • via Nuitee
B
bkp8082024 • NONE
10
Amazing experience
Pros:

This is a Beautiful hotel with IMPECCABLE service and staff. Highly recommended. Rooms are beautiful, especially the bathroom. I will return.

2026-06-20 • via Tripadvisor
K
kjenngrace • NONE • Norman, Oklahoma
10
One Night June Stay
Pros:

We stayed one night, and had a great experience! Every employee we came in contact with, from start to finish, were wonderful. The restaurant was good, and the free morning breakfast was a nice surprise. The room we were in was a great size, but it could use an update. The bed was comfortable too.

2026-06-20 • via Tripadvisor
D
Dwbeach • Couples • Basingstoke, Hampshire, England
10
Excellent hotel with great service
Pros:

Really an excellent hotel. Our room was really superb with a balcony overlooking the hills. Breakfast was great as well as food from the restaurant by the pool. Service was second to none.
A great base for exploring LA and especially the Hollywood and Beverly Hills area.
I would not hesitate to stay here again.

2026-06-20 • via Tripadvisor
C
Chaowei • couple • tw
8
2026-06-20 • via Nuitee