Facilities

Proposal/romance packages available
Free beach club on site
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Wellness experience
Amazing staff
Beautiful location

Categories

Cleanliness
7.86
No specific sentiment mentioned; assumed standard cleanliness for a hotel in this category.
Service
8.83
The staff was amazing, super communicative and accommodated our needs/addressed any questions.
Location
8.87
The location in the national park gave us access to several beach clubs and restaurants.
Room Quality
8.32
The room was just as advertised with nature-themed accommodations.
Amenities
8.35
There is a wonderful schedule of activities and unique property amenities.
Value for Money
8.31
Assumed to provide good value given the unique experiences offered.
Food and Beverage
8.36
Access to an open-air restaurant and bar near the beach.
Overall Experience
8.33
Overall, a wonderful wellness experience in nature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Discover a serene paradise at Ikal Hotel Tulum, where relaxation meets breathtaking beauty.

Luxurious Amenities
Indulge in rejuvenating onsite massages or unwind on our stunning terrace and lush garden, designed for ultimate relaxation. Enjoy 24-hour concierge services to cater to your every need and seamless wedding services to create unforgettable memories.

Gastronomic Delights
Savor international cuisine at our beachfront restaurant, Maia, where alfresco dining offers stunning garden views. Don’t miss our inviting beach bar, perfect for refreshing drinks while you soak up the sun.

Comfort and Connectivity
Stay connected with complimentary wireless internet in one of our 19 air-conditioned rooms, featuring comforts like daily housekeeping and bottled water. We also offer a roundtrip airport shuttle for your convenience.

Unlock the ultimate getaway experience and secure your booking at Ikal Hotel Tulum today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
R
Rosalin Marie Sanchez partner
10
Pros:

Beautiful, perfect for disconnecting, clean, the staff was very attentive, just bring strong mosquito repellent. The national park was beautiful, easy to go around with the shuttles, restaurant was good but expensive. Overall great experience.

2025-10-08 via Nuitee
E
Emilee friends
10
Pros:

My stay at Ikal was phenomenal. I was looking for an opportunity to enjoy a wellness experience and they delivered. The room was just as advertised and they had a wonderful schedule of activities. The location in the national park gave us access to several beach clubs and restaurants along the beach so I could really explore the area.

The staff was amazing, super communicative and accommodated our needs/addressed any questions.

Would definitely return during peak season or visit their sister property on my next trip.

2025-09-20 via Nuitee
A
Ademir partner
10
Pros:

Awesome place to have an excellent time to chill out

2025-09-14 via Nuitee
J
Justin Ross partner
10
Pros:

Amazing experience

2025-09-10 via Nuitee
K
Krystina
10
Pros:

Love the tree house, beautiful experience.

2025-08-29 via Nuitee
T
Tamara family
10
Pros:

This is a VERY unique property and you can expect to have a totally iconic experience here. It’s not for everyone, but I loved it! You definitely need a love of nature! The rooms are cabins of all sort with outdoor private POOLS, bathrooms, sinks and toilets fenced in their own private spaces with trees, sand and sun! The cabins are air conditioned! You can leave your cabin ‘area’ and walk down to the beach to find loungers and an open air restaurant and bar. There are open-air trams that are free to ride that run outside the hotel to take you to other parts of the park for sight seeing too.

2025-08-25 via Nuitee
C
Claudia friends
10
Pros:

A beautiful place with all the comfort you need inside a national park. On walk distance from Tulum’s archeological site. I highly recommend it.

2025-08-04 via Nuitee
C
Carmen Luisa partner
10
Pros:

Beautiful experience

2025-06-23 via Nuitee
L
Lidya partner
10
Pros:

An amazing experience,loved it and will be returning soon.

2025-06-05 via Nuitee
M
Marley
8
Pros:

The location was great! The coffees are seven dollars apiece

2025-04-18 via Nuitee
O
Olha
10
Pros:

Excellent experience, just be prepare for the mosquitos.)

2025-04-08 via Nuitee
A
AnMari
10
Pros:

Incredible place, paradise on earth. Blown away.

2025-04-03 via Nuitee
N
Novina partner
10
Pros:

This was honestly the best hotel stay. I originally booked for 2 nights but tried to add one night but i made a mistake. The staff really tried to fix everything ahead of us getting there. Even though they are booked they moved around the rooms so we could stay in the same room. Their service is excellent. But i have to say i admire the cleaning staff the most. The property was right on the beach i had to walk through sand to step into my garden suite. Tried as i might but i kept getting sand all over the room. Everyday i come back after the room cleaning all the sand is gone in the room!! I know it must be very difficult to do so kudo to the staff. Also our pool in the garden is cleaned everyday perfectly! We enjoyed the mayan ritual offered by the hotel. If there's a minor complaint the shower pressure can be better. Otherwise we loved it and we hope we can come can soon!

2025-04-01 via Nuitee
A
alexander friends
10
Pros:

Awesome hidden place

2025-04-01 via Nuitee
N
Nenita friends
10
Pros:

Everything! Love our treehouse hitel with a plunge pool and the accessibility to the beach and restaurants. But most of all, the staff from the check in, to the porters, restaurant w I rlers, and housekeeping. Would definitely come bavk.

2025-03-18 via Nuitee
C
Claudio partner
8
Pros:

El lugar es excelente y la experiencia tambien lo unico que no quedamos conforme fue que lo que uno escoje de cuarto online no es lo q te dan cuando llegas y tampoco la opcion a elejir si no lo q ellos tengan a su disponibilidad lo que no entiendo es porque no te lo dicen de antes de llegar el cuarto q nos toco no tenia nada igual a las fotos que muestra en la pagina de expedia,el lugar es muy lindo pero mejor antes de llegar para no tener sorpresas como yo mejor pregunten al hotel que room les van a dar porque cuando fui a reclamar a front desk me dijeron que es asi,te dan lo que tengan a disponibilidad y si no te gusta es lo que hay no te dan una solucion o opcion despues que ya pagastes

2025-03-17 via Nuitee
M
Marcela friends
8
Pros:

This entire property is dreamy! We stayed at the glamping cabins and it was an amazing experience. The only think I wish the cabin had was a mirror. Also the food service was often pretty to slow but other than that we really enjoyed our stay!

2025-03-05 via Nuitee
K
Kevin partner
6
Pros:

Check-n process was overly complicated with having to use WhatsApp and barcode reader. It was the longest che h-in process i gave ever experienced. The staff were very helpful but it took way too long for a siple process

2025-03-01 via Nuitee
J
Jolanta
10
Amazing stay in Ikal, Tulum
Pros:

We have spend 6 nights in the tree house room there and still regret we did not book longer stay in this beautiful place. Amazing eco friendly hotel in the middle of a jungle, just right on the beach. Located in the Jaguar park, with shittle services across the park which allows as well explore the location at ease and your own pace. Loved the atmosphere, the design, service was very good- staff friendly and helpful, food delicious a bit pricey but keeping in mind Tulum prices, it was ok. Morning joga with the view to the beach was amazing. And the Margaritas there were the best and we tried them in many places. Would definately come back here.

2025-02-19 via Nuitee
R
Rebecca
10
Pros:

I stayed at two resorts in Tulum and I made the decision to return to Ikal. Absolutely stunning beach. Beautiful rooms. Falling asleep to the sound of the ocean crashing is incredibly luxurious. Great food. Friendly staff. The location is unmatched.

2025-02-14 via Nuitee