Hotel Inn Santa Fe

Hotels
6.9 (802 reviews)
3011 Cerrillos Road , Santa Fe , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Well maintained property
Good breakfast
Cons:
Dirty rooms
Poor location
Weak room facilities

Categories

Cleanliness
3.86
Several reviews mentioned issues with cleanliness, including dirty rooms and mold.
Service
9.33
Many reviews praised the staff for being friendly and accommodating.
Location
5.87
Comments indicate a sketchy area, affecting overall perception of location.
Room Quality
5.82
Mixed sentiments; new furniture but some worn-out aspects and inadequate facilities.
Amenities
6.85
Amenities were mentioned as decent, though some were broken or inadequate.
Value for Money
8.31
Value is perceived well against lower motel chains but with noted shortcomings.
Food and Beverage
7.86
Positive remarks on breakfast service and quality.
Overall Experience
7.33
Overall experience seen as mixed with several positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:14

Property Description

Convenient Location
Located just 10 minutes from downtown Santa Fe, Hotel Inn Santa Fe offers easy access to popular attractions like the Santa Fe Convention Center and the Georgia O'Keefe Museum.

Modern Amenities
Enjoy complimentary in-room Wi-Fi and free parking during your stay at our independently owned hotel.

Exclusive Policy
Please note that Hotel Inn Santa Fe does not currently accept reservations from local Santa Fe residents.

Experience the convenience and comfort of Hotel Inn Santa Fe - book your stay today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is currently undergoing renovation works on the carpet and walls in the guest rooms. These renovations are scheduled to be completed by the beginning of November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 802 reviews
Cleanliness: 3.86
Service: 9.33
Location: 5.87
Room Quality: 5.82
Amenities: 6.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.33
P
Priscila • extended_group • mx
8
2026-01-31 • via Nuitee
J
Johnny • couple • us
10
2026-01-26 • via Nuitee
A
Akihisa • couple • us
5
Pros:

サンタフェの中のホテルではかなり安くてよかった！ソファとテーブルがあったので食事をしやすかった。

Cons:

部屋はかなり湿っぽくてカビの臭いがきつかったので、窓を開けて換気しました。
原因はシャワーカーテンのレールが固定されていなくてトイレの方までびしゃびしゃになってしまうからでした。
壁の方もよく見ると黒いカビが生えていたので除菌シートで拭いておきました。

2026-01-26 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-01-26 • via Nuitee
J
Johnny • solo_traveller • us
10
Pros:

The cleanliness

Cons:

The surrounding of homeless people

2026-01-22 • via Nuitee
M
Maria • family_with_children • us
10
2026-01-20 • via Nuitee
M
Marie • couple • us
8
Nice and quiet, friendly person checked me in
Pros:

Didn't know about breakfast!! No one mentioned it?

Cons:

Smelly room, bathroom floor kind of dirty

2026-01-19 • via Nuitee
C
Corona Bejarano • extended_group • mx
9
2026-01-19 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

This is my go-to for Meow Wolf concerts just a few blocks walk away.

2026-01-16 • via Nuitee
M
Maria Francesca • extended_group • us
7
2026-01-15 • via Nuitee
D
Dusty • couple • us
2
Never again
Pros:

I was disappointed at every turn of this property.

Cons:

I was informed after we checked in that there was no elevator when asked to be to the first floor I informed that would be a rebooting fee and might make the system forfeit my deposit. So we stayed in our upper room. The stairs were an open structure that moved and made a horrible noise that I was sure would be proceeded by the whole thing crashing to the ground.
The building is probably 60 years old, and you could tell. The walls are paper thin, and the building had a smell of decay. Older doors and wall sockets that didn't work showed every year. The carpet my the bottom of my socks black
When checking in, we asked for a late check out of 1230. The desk attendant said yes. There was a load knock on the door every 20 minutes after 1120.
Lastly I was rudely informed that the front desk doesn't give out receict for my records

I was beyond frustrated and disappointed

2026-01-08 • via Nuitee
J
Johnny • couple • us
1
2026-01-04 • via Nuitee
M
Michelle • couple • us
8
2026-01-03 • via Nuitee
R
reddy • extended_group • us
7
2025-12-31 • via Nuitee
M
Maria • couple • us
1
Pros:

The front desk and staff were very friendly and courteous.

Cons:

The room and bathroom were dirty. The room smelled strongly like urine. There is mold growing from every nook and baseboard. The carpet, curtains, bed spread were very old. The lighting was white and clinical in the room. The bathroom mirror light did not work so I couldn't see my face. The bathtub curtain was not installed properly so it wouldn't stay on, water splashed everywhere flooding the floor next to the toilet. The heating unit is weak, not really suitable for winter months and bedding also not suitable for winter months. Not all light fixtures/lamps worked. Outside the room in the hallway a fire detector beeped day and night during the whole 4 day stay (battery low). The pool is broken. The price for the stay was higher than that of motel chains next around on the same road, not sure why with all these negatives. The only plus was the staff was kind and friendly but management of this place would get a negative score if possible.

2025-12-28 • via Nuitee
M
Mayela • extended_group • us
1
Horrible no lo recomiendo ni porque no me cobrarán
Pros:

Nada me gustó

Cons:

Está muy sucio y huele demasiado a mariguana desde que entras o a la mejor es para mariguanos y yo no me fijé pero nunca especificaron las camas están horribles sábanas sucias

2025-12-28 • via Nuitee
E
Estrella • family_with_children • us
4
2025-12-28 • via Nuitee
H
Haki • couple • tr
6
2025-12-26 • via Nuitee
C
Cortez • couple • us
10
2025-12-23 • via Nuitee
J
Johnny • couple • us
10
2025-12-23 • via Nuitee