A Victory Hotel & Suites

Hotels
Independent
5 (162 reviews)
27500 Northwestern Hwy, Southfield, Michigan, 48034 , Southfield , US

Facilities

Health or beauty spa nearby
Fireplace in lobby
Free WiFi
24-hour front desk
Wheelchair accessible
Fence around pool
Elevator
Conference space
Golfing nearby
Fireplace in lobby
See all facilities

Review Highlights

Cons:
Cleanliness issues
Poor room quality
Bad service
Unmet expectations

Categories

Cleanliness
2.89
Numerous reviews cited stains, dirt, and bugs, indicating poor cleanliness.
Service
6.86
Some reviews indicated issues with services, but standard for this hotel tier.
Location
6.9
Noted as fine, but no specific positives or negatives mentioned.
Room Quality
3.85
Several complaints about room conditions, including incorrect room types.
Amenities
3.88
Limited amenities mentioned, and some reported outages.
Value for Money
4.84
Value concerns were raised, reflected in the overall dissatisfaction.
Food and Beverage
6.89
Lack of mentioned breakfast offerings, leading to lower satisfaction.
Overall Experience
3.86
General consensus indicates a very negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:46

Property Description

Relaxation and Wellness Amenities - Indulge in the indoor pool and spa tub, perfect for unwinding after a long day of travel.

Business and Connectivity Features - Enjoy complimentary wired and wireless internet access, a business center, and newspapers in the lobby for your convenience.

Event Spaces and Meeting Facilities - With over 1100 square feet of event space, including conference rooms and meeting spaces, this hotel is ideal for hosting gatherings and conferences.

A Victory Hotel & Suites, your perfect retreat in Southfield awaits. Book now for an unforgettable stay with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5
Based on 162 reviews
Cleanliness: 2.89
Service: 6.86
Location: 6.9
Room Quality: 3.85
Amenities: 3.88
Value for Money: 4.84
Food and Beverage: 6.89
Overall Experience: 3.86
J
JOEL
2
Pros:

They need serious renovations and remodeling. Linen, towels, were all stained. Smelled like marijuana in the way. There was centipede on the ceiling.

2025-10-05 via Nuitee
R
Ranya
2
Pros:

Extremely dirty and unkept

2025-09-24 via Nuitee
P
Priscilla
2
Bad Service and false advertising
Pros:

The room was dirty and no coffee pot and the pool and jacuzzi was out of service which wasn't mention before booking And no ice bucket i was given a small thin bag for ice No face tiles 😑

2025-08-29 via Nuitee
S
Shawndelle partner
2
Pros:

The floors had stains, non-smoking rooms smelled luke smoke, the keys didn't work, and the back door didn't lock for safety.

2025-08-22 via Nuitee
C
Charlie friends
6
Pros:

I like that you can check in whenever but you get what you pay for. No, mattress protectors on the bed and the beds are truly disgusting.

2025-08-18 via Nuitee
N
Natalie
2
Horrible stay
Pros:

There was urine all over the bathroom, it was supposed to be 2 queen beds studio and it was a king bed crap room. I want a refund. It said when I booked online there was breakfast, there was none. It was just absolutely overall a bad experience.

2025-08-14 via Nuitee
J
Jarvis
2
Pros:

I paid for 3 nights and had to switch to 3 different rooms, the pool was down and I couldn’t get a refund out of the last two days

2025-08-11 via Nuitee
D
Dave
6
Pros:

Bathroom toilet d8dnt work properly.

2025-08-10 via Nuitee
J
J'Ante family
2
Pros:

Do not recommend didn't even check in saw a roach at the property

2025-08-04 via Nuitee
C
Cornelius
2
Never again
Pros:

Nasty and terrible

2025-07-25 via Nuitee
N
Nina partner
2
Pros:

There were bugs in my room and the person at the front desk said I brung them.

2025-07-23 via Nuitee
S
Sariah
2
Pros:

Staff is rude.

2025-07-16 via Nuitee
B
Brandon
2
Y
Pros:

This place was disgusting. There was an arrest the moment i walked in the door to check in. Soon as i got my key cards the hallways felt like i was in in a horror movie. As soon as i opened the door it felt like i just got inside a cesspool. The first thing i saw was the bathroom door handle broke (as if somebody kicked the door open). The bathroom had one one light bearly working. The toilet bearly flushed (I am pretty sure i only used that bathroom once). The shower....THAT SHOWER... you have a better chance of getting clean at the Michigan lake. The bed sheets had soo many holes in them and the only chair has soo many "love stains" that im pretty sure it was its own science experiment. One of the nights i realized that i did not have any towels for that nasty shower and i asked for some.. they got annoyed that i even asked for a shower towl and told me that "they dont have any" as they rolled their eyes .. didnt even bother to ask what room number to give me some. They genuinely did not care... and i am not some sort of karen i just wanted the basic things like towls and toilet papers (Im pretty sure they dont clean them anyways soo they did me a favor) .... soo much yelling outside my door and pretty sure there was illegal activity.. i dont care just dont have to be super loud about it... there was no respect for any of the guest there and i will never make the mistake of going to this hotel especially for last minute. P.s. this place is nasty

2025-07-13 via Nuitee
B
Barbara family_with_children
2
Pros:

Never coming back

2025-07-12 via Nuitee
M
Michael
10
Pros:

Would stay again

2025-07-04 via Nuitee
D
Denise
6
Pros:

Hotel is not well kept up.

2025-07-03 via Nuitee
K
kearra family
2
Pros:

When we arrived the pool was down even though it says it working on the site. Our rooms were disgustingly dirty like the bathroom was not cleaned. We did have any toilet paper or rag or towels and someone else trash and dirty clothes was in the room when we got in the room. Well never book here again.

2025-06-28 via Nuitee
I
Ida
2
Horrible place to stay.
Pros:

The pool did not work and the tv didn’t work either.

2025-06-27 via Nuitee
J
Janiya family
2
Pros:

The smell was horrible there were ants on the window seal barely any air
The place had many leaks receptionist was very rude the batteries weren’t in the remote I went to the front desk and ask the some the lady was on her personal phone for a good 5 minute until she helped me then I had to go to the room to see if the batteries workedTHEY DIDNTi went back down to the front desk she was still very rude I asked for a new remote which has batteries in them but they didn’t work this hotel made me break down and cry I will never be returning back

2025-06-26 via Nuitee
G
Georgia family
6
Pros:

The staff was very friendly and accommodating.

2025-06-25 via Nuitee