Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (4621 reviews)
Rue du Marché aux Herbes 120 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 4621 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
E
Efrain Johanny • extended_group • co
10
Espectacular
Pros:

Todo ubicación limpieza y el personal muy amable

Cons:

No tengo queja alguna

2026-05-09 • via Nuitee
R
Roberto • couple • it
9
Fantastica Bruxelles
Pros:

La posizione è fantastica. Sei praticamente all'interno della zona centralissima e pedonale. La Grand Place si trova a 200 metri dall'Hotel. Ci tornerei.

Cons:

La scarsa flessibilità nei processi da parte delle persone alla reception. Fatico a comprendere come mai non viene consentito il check-in prima dell'orario dichiarato, quando la camera è già pronta.

2026-05-09 • via Nuitee
C
Cyril • solo_traveller • fr
8
2026-05-09 • via Nuitee
T
Tharwat • solo_traveller • ae
8
2026-05-08 • via Nuitee
I
Ilze • family_with_children • lv
7
Very good location, but not worth the money
Pros:

Location, breakfast, nice playground for kids in the restaurant

Cons:

Almost nothing in the gym, can barely call it a gym, we got room on the ground floor with the view to garbage disposal, probably just because I was there with two kids, we were too tired to ask them to move us

2026-05-08 • via Nuitee
B
Bastien.M • solo_traveller • fr
7
2026-05-08 • via Nuitee
M
Mauro • solo_traveller • it
8
Pros:

La sua posizione centrale e la pulizia della struttura.

Cons:

Stanza non molto grande.

2026-05-08 • via Nuitee
E
Erkan • family_with_children • tr
9
Pros:

Konumu mükemmel

2026-05-08 • via Nuitee
E
emilie • family_with_children • lu
10
2026-05-07 • via Nuitee
B
bruno • solo_traveller • it
10
2026-05-07 • via Nuitee
J
Judit • solo_traveller • hu
10
2026-05-07 • via Nuitee
S
Sacchi • extended_group • it
10
2026-05-07 • via Nuitee
J
Jéssica • family_with_children • br
10
Pros:

Localização melhor impossível, do lado da grand place e da estação de trem Bruxelas central. Instalações novas e limpas. Staff muito atencioso. Hotel moderno e aconchegante. Pagamos pelo café da manhã e era excelente.

Cons:

Nada

2026-05-07 • via Nuitee
G
Gary • couple • ae
10
Was a short stay but very nice
Pros:

Location

Cons:

Nothing

2026-05-07 • via Nuitee
D
David • family_with_children • lu
8
Pros:

Tous

Cons:

/

2026-05-06 • via Nuitee
R
Rudolf • solo_traveller • no
8
Fine rom, god frokost og koselig lobby
Pros:

Fine rom, god frokost og bra beliggenhet

Cons:

Dyrt

2026-05-06 • via Nuitee
B
Burak • family_with_children • tr
9
Konum ve Kahvaltısı Mükemmel
Pros:

Avrupa'da yediğim en iyi kahvaltı deneyimiydi. Hem çeşidi bol hem de lezzetliydi. Konumu Brüksel'in en iyi konumu olabilir. 3-4 dakikada tren istasyonuna, Grand Place'e ve gezilecek tüm yerlere ulaşabiliyorsunuz. Temizlik konusunda da bir sıkıntı yaşamadık. Genel olarak çok memnun ayrıldık diyebilirim.

Cons:

Bizi çok etkilemedi ama bulunduğumuz odanın camı bir hayli küçüktü. Tavan arası gibi bir konumdaydık, çocuklu konakladığımız için böyleydi sanırım. Fakat büyük bir sorun değil.

2026-05-06 • via Nuitee
N
Nashwa • solo_traveller • ae
10
Pros:

Nice

Cons:

Nice

2026-05-05 • via Nuitee
A
arnaud • family_with_children • fr
8
bon confort propre, bien situé mais un peu trop chère.
Pros:

l'emplacement
le confort
la propreté
le calme
et surtout l'aimabilité du personnel

Cons:

le tarif légèrement trop élevé par rapport au standing de l'établissement
et le tarif du petit déjeuner

2026-05-05 • via Nuitee
T
Tuba • solo_traveller • tr
8
2026-05-05 • via Nuitee