Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (4445 reviews)
Rue du Marché aux Herbes 120 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 4445 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
J
Johannes • solo_traveller • fi
6
Pros:

Yleiset tilat viihtyisät ja sijainti erinomainen.

Cons:

Huoneet hyvin kuluneet. Remontoinnin tarpeessa. Valitsin tarkoituksella hotellin, jossa olisi kuntosali tai kuntohuone. Huone oli surkea: muutama laite ahtaassa kopissa, joista niistäkin yksi rikki. Painoja ei minkäänlaisia. Parempi olisi poistaa se hotellin kuvauksesta kokonaan.

2026-03-21 • via Nuitee
C
CEMAL SAFAK • family_with_children • tr
9
2026-03-20 • via Nuitee
W
William • solo_traveller • au
7
2026-03-20 • via Nuitee
B
Berkay • family_with_children • tr
10
2026-03-20 • via Nuitee
P
Pietro • extended_group • it
9
2026-03-19 • via Nuitee
S
Secil • family_with_children • tr
9
Pros:

Konumu mükemmel

2026-03-19 • via Nuitee
O
Olcay • family_with_children • tr
9
2026-03-19 • via Nuitee
I
Isabel • couple • gb
10
Lovely stay easy with a toddler
Pros:

Great for our toddler! They set the crib up before we arrived and we had lots of room in the room. They evening gave him a little toy 🧸 the location was perfect and very central.

2026-03-19 • via Nuitee
A
Audrey • family_with_children • fr
9
Très bon séjour
Pros:

Très bon emplacement, très proche de la Grand-Place. Chambre très bien et très bon petit-déjeuner.

2026-03-18 • via Nuitee
G
Gabriela • family_with_children • ro
9
Praktisch und sehr angenehm
Pros:

Die Lage ist perfekt. Sehenswürdigkeiten sehr schnell erreichbar.

Cons:

Alles war sehr gut :-)

2026-03-18 • via Nuitee
G
Gallardo • family_with_children • es
8
Lugar perfecto para visitar Bruselas y ciudades como brujas o Gante en tren
Pros:

La ubicación es inmejorable en pleno centro de Bruselas y a 3 min del tren por si quieres visitar otras ciudades

Cons:

Llegamos de madrugada sobre 1.30 y la habitación que teníamos reservada no la tenían ya disponible a pesar de que avisamos. Nos solucionaron el problema pero tuvimos que esperar una hora para conseguir otra habitación . Las camas supletorias son pequeñas y mis hijos adolescentes no cabían.

2026-03-18 • via Nuitee
F
FULYA • family_with_children • tr
7
2026-03-18 • via Nuitee
C
Cristina • family_with_children • es
10
Pros:

Todo.

Cons:

Nada

2026-03-18 • via Nuitee
R
ricardo • extended_group • br
8
2026-03-18 • via Nuitee
A
Andrea • extended_group • it
9
Pros:

Le camere, la posizone, la gentilezza del personale

Cons:

Manca il bidet in bagno.

2026-03-17 • via Nuitee
S
Sonal • family_with_children • gb
9
2026-03-17 • via Nuitee
B
Betül • family_with_children • nl
9
2026-03-17 • via Nuitee
S
soledad • family_with_children • es
6
Pros:

La ubicación

Cons:

El baño y las camas

2026-03-16 • via Nuitee
D
Deniz • family_with_children • tr
9
2026-03-16 • via Nuitee
A
Astrid • family_with_children • es
10
Recomendable 100%
Pros:

La ubicación es inmejorable. En recepción fueron muy amables desde el principio hasta el final. Hicimos uso del gimnasio y hay que decir que, aunque es pequeño, tiene lo necesario y toallas limpias bien dispuestas para su uso. Las camas supletorias eran pequeñas pero muy cómodas. Por la tarde, llegamos a la habitación y las camas de los sillones estaban preparadas. Si volvemos a Bruselas, no dudaremos en repetir.

2026-03-16 • via Nuitee