Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (4445 reviews)
Rue du Marché aux Herbes 120 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 4445 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
V
Vicheawadhana • solo_traveller • be
10
2026-04-18 • via Nuitee
V
Vicheawadhana • solo_traveller • be
10
2026-04-18 • via Nuitee
I
Iryna • family_with_children • be
8
Locatie is top!
Pros:

Locatie is top!

Cons:

Geen koffiezetapparaat op kamer wat jammer is.

2026-04-17 • via Nuitee
S
Sudeepta • extended_group • gb
10
Great stay !
Pros:

Perfect location, clean. Great staff. Excellent breakfast

Cons:

Nil

2026-04-17 • via Nuitee
R
Radu • solo_traveller • ro
9
2026-04-17 • via Nuitee
C
Christina • family_with_children • cy
10
2026-04-17 • via Nuitee
Λεωνιδας • family_with_children • gr
9
2026-04-17 • via Nuitee
A
Andrea • couple • it
7
Posizione buona ma prezzi troppo elevati
Pros:

Posizione

Cons:

Prezzo troppo elevato, camere con qualche rifinitura da fare.

2026-04-17 • via Nuitee
C
Christina • family_with_children • cy
10
Pros:

Ήταν στο κέντρο, πας περπατώντας παντού. Ωραίο ξενοδοχείο, καθαρό και ωραίο πρωινό.

2026-04-17 • via Nuitee
J
jtarnfalk • solo_traveller • se
10
Bäst i Bryssel!
Pros:

Otroligt trevlig personal! Rent och fräscht! Läget är ju också helt fantastiskt!

2026-04-16 • via Nuitee
G
Géraldine • family_with_children • fr
9
2026-04-16 • via Nuitee
N
Nele • solo_traveller • be
9
Pros:

De ligging is top! Mooie kamer.

Cons:

Klein minpuntje: de bedden waren voor onze kinderen wel redelijk klein. Ons bed daarentegen was kingsize 😀
Bij het ontbijt moesten we ook heel lang wachten vooraleer de eitjes en het spek werden aangevuld.

2026-04-16 • via Nuitee
P
Philippine • family_with_children • at
10
2026-04-15 • via Nuitee
T
tuğçe • family_with_children • tr
10
Pros:

Konumu mümemmel. Çalışanları güleryüzlü ve yardımsever. Odamız gayet güzel ve tertemizdi.

2026-04-15 • via Nuitee
C
Claudia Daniela • solo_traveller • ro
9
Pros:

Location, in the center of the city, really close to central station and hop in hop off station (back of the hotel), close to museum and hubert galeries, a lot of lf restaurants. Good breakfast.

Cons:

Price is high, but everything in Bruxelles is expwnsive

2026-04-15 • via Nuitee
Z
Zainab • family_with_children • ae
9
Amazing location, very good breakfast, spacious room for a family of 4, friendly staff
Pros:

Location was excellent, just 1 min from Grand Place and Central Station, lots of food outlets open till 10pm. Room was spacious for a family of 4, very good breakfast at the hotel. Staff was very polite.

Cons:

The bathroom....
the toilet was a separate room and the sink and shower were completely separate making it difficult for muslim families like us who need water in the toilet for cleaning and not just tissue paper.

2026-04-15 • via Nuitee
W
Winna • family_with_children • no
10
2026-04-15 • via Nuitee
J
Jean-Marc • couple • lu
7
2026-04-15 • via Nuitee
M
Margherita • solo_traveller • it
9
Pros:

Posizione e comodità

2026-04-15 • via Nuitee
C
catherine • solo_traveller • be
8
2026-04-15 • via Nuitee