Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (4375 reviews)
Rue du Marché aux Herbes 120 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 4375 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
P
Pierre • family_with_children • fr
10
Pros:

Idéalement placé
Très belle grande chambre familiale

2026-03-07 • via Nuitee
I
IgorCaldeira • family_with_children • be
9
2026-03-07 • via Nuitee
F
federica • extended_group • it
10
2026-03-07 • via Nuitee
H
Hendrik • couple • de
10
Pros:

Schönes, zentral gelegenes Hotel.

Cons:

Nichts.

2026-03-07 • via Nuitee
E
Elisa • extended_group • it
9
Pros:

Posizione centralissima, struttura nuova, pulita e accogliente, atteggiamento eco friendly, dispenser di acqua potabile ad ogni piano. Buon rapporto qualità prezzo. Super consigliato

2026-03-07 • via Nuitee
Ασημινα • family_with_children • gr
9
2026-03-07 • via Nuitee
S
Sevda • family_with_children • tr
9
2026-03-06 • via Nuitee
D
Danilo2204 • family_with_children • it
10
Pros:

Posizione perfetta , colazione ottima

2026-03-06 • via Nuitee
D
Diana • family_with_children • be
8
Bien
Pros:

Le personnel de l'accueil est top

2026-03-06 • via Nuitee
F
Francis • solo_traveller • fr
9
Pros:

L’emplacement au cœur de Bruxelles, chambre spacieuse et petit déjeuner top

Cons:

Rien

2026-03-06 • via Nuitee
L
Leticia • family_with_children • es
10
Pros:

Ubicación cómodo limpio habitación estupendo y buen desayuno

2026-03-05 • via Nuitee
B
Betiana • extended_group • ar
10
Pros:

Ubicación ideal y súper espacioso

Cons:

Nada. Todo lindo

2026-03-05 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Cortesia del personale alla reception e la posizione davvero centralissima: 3 minuti a piedi dalla stazione centrale con tutte le valige e a un minuto dalla grand place!

2026-03-05 • via Nuitee
A
Anthony • family_with_children • fr
9
Pros:

Excellente localisation pour visiter les points d’intérêts de Bruxelles. Personnel très aimable et souriant, et petit déjeuner copieux et varié !

2026-03-03 • via Nuitee
E
eric • family_with_children • fr
10
Séjour inoubliable
Pros:

Super bien situé

Cons:

Rien

2026-03-03 • via Nuitee
A
ARGIRIOS • family_with_children • gr
10
2026-03-03 • via Nuitee
O
Owen • solo_traveller • ie
7
Pros:

All was good

Cons:

Very wrong to advertise that it has a fitness centre! It had a running machine, a bike and cross trainer! No weights/dumb bells or weight machines. Very misleading to say it had a fitness centre

2026-03-03 • via Nuitee
T
Takae • family_with_children • de
9
2026-03-02 • via Nuitee
M
Marta • family_with_children • es
9
Amplitud de las habitaciones y excelente localización
Pros:

Amplitud de las habitaciones y excelente localización

2026-03-02 • via Nuitee
A
Andrea • couple • at
7
2026-03-02 • via Nuitee