Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (4283 reviews)
Rue du Marché aux Herbes 120 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 4283 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
G
Giusy • solo_traveller • it
8
Pros:

Posizione centrale
Staff disponibile e cortese
Stanze ben insonorizzate
Dispenser di acqua all'esterno

Cons:

Nel bagno manca lo scopino
Colazione dolce non fornitissima

2026-02-14 • via Nuitee
D
Denis • solo_traveller • be
9
Bien pour une nuit, mais personnellement je n’y passerai pas toute une semaine
Pros:

Un chambre propre bien insonorisé sur l’extérieur, un peu moins entre les étages. Mini bar gratuit et café au choix, nice. Produit de douche rituals, extraordinaire. Belle décoration.

Cons:

La poussière sur la télécommande de la télévision ( limite la télécommande était blanche au lieu d’être noir)

Les oreillers bien trop mou.

2026-02-13 • via Nuitee
N
Nikos • family_with_children • gr
9
2026-02-13 • via Nuitee
C
Constantinos • family_with_children • cy
10
2026-02-13 • via Nuitee
U
Ulviye • extended_group • au
8
2026-02-13 • via Nuitee
F
Felipe • family_with_children • br
9
Excelente custo benefício
Pros:

Localização excepcional

Cons:

Tamanho do quarto oferecido pra 3 adultos e uma criança, muito pequeno e com uma cama improvisada desconfortável.

2026-02-13 • via Nuitee
S
Serdar • family_with_children • tr
10
Pros:

Konumu mükemmel

Cons:

Hersey çok iyiydi

2026-02-12 • via Nuitee
A
Agnès • solo_traveller • fr
7
2026-02-12 • via Nuitee
S
Susanne • family_with_children • nl
8
2026-02-12 • via Nuitee
E
Eftychia • couple • cy
9
Pros:

Πολύ καλή περιοχή και ήταν πολύ καθαρά. Πολύ ευγενικό προσωπικό

Cons:

Ζήτησα 2 ξεχωριστά κρεβάτια και δεν μπορούσαν να μας προσφέρουν

2026-02-11 • via Nuitee
L
Linu • family_with_children • ie
8
Pros:

Close to city centre and railway station

2026-02-11 • via Nuitee
M
Mahmoud • family_with_children • eg
10
Amazing
2026-02-11 • via Nuitee
P
P • extended_group • gb
10
2026-02-10 • via Nuitee
P
P • extended_group • gb
10
2026-02-10 • via Nuitee
P
P • extended_group • gb
10
2026-02-10 • via Nuitee
F
Fred Keultjes • couple • nl
9
Pros:

Schone en moderne kamer, met toilet en badkamer apart. Goede kussens, en bed. Alles aanwezig: waterkoker, koelkast, safe

Cons:

Het water station is even lopen elke keer, maar het is een goede en duurzame oplossing zodat iedereen gratis dribkwater heeft.

2026-02-10 • via Nuitee
S
Samuel • extended_group • es
9
2026-02-10 • via Nuitee
C
Carlos • family_with_children • es
9
2026-02-09 • via Nuitee
A
Asuman • couple • tr
10
2026-02-09 • via Nuitee
M
Maria • family_with_children • it
10
Ci siamo trovati bene, personale disponibile e professionale. Colazione ottima. Un posto dove ci si torna volentieri
Pros:

Hotel bello, situato in centro, in posizione strategica, vicino a la Grand Place, Cattedrale, Mont des Arts con i suoi musei,palazzo Reale e i giardini.

2026-02-09 • via Nuitee